Texas Solar Power Systems review

"Hello, I am having a big problem with the system that Texas Solar Power Systems installed, and the problem is that the seller lied to me and told me that my solar panels would cover 110% of my electric bill. Imagine my shock when I received a bill for $623 that said my panels only brought in $17.3 in revenue." - Carter N.

"While Luis did an excellent job of selling me solar panels, things quickly went south once I signed the contract. Texas Solar Power Systems is NOT a solar installation firm, to start. Once they've convinced you to go solar, they'll hand over the installation to an independent contractor. You won't hear from Luis again after finalizing the deal with that firm, either. You will most likely be assured of excellent service if you do business with this organization. I was assured that Luis would be my main point of contact for support questions and issues no matter who ultimately installed my system. Instead, after signing the deal, Luisl vanished. I've tried contacting them by text message, email, and phone several times over the last month with no success. I've given up on attempting to get in touch with them at this point." - Adam M.

"Don't do business with them. There are too many problems with this installation for me to list them all here. Here are a few key points. May 2022 will see the installation of a 14 kilowatt home system. Texas Solar Power Systems arrived to do a compliance check and ultimately shut down the system. There was no response after months of calls and concerns. A new meter box was erected, but unfortunately it was positioned in an illegal spot. The meter box was relocated after a few more weeks passed. Great! Finish line, or so we thought. Even after 10 months, we were hit with astronomical electrical costs from the new system. After receiving several complaints, they finally came back to work, and we discovered that they had fitted the wrong meters. We replaced the meters and saw a little decrease in our energy costs. The incorrect installation of the inverters was revealed by further complaints. The inverters were optimized for use in the UK, and a call to the manufacturer's tech support revealed as much. No one has returned my calls or emails since January 2023. STAY AWAY FROM THESE GUYS" - Cole B.

"That firm doesn't deserve even a single star. Even though they indicated they contacted my energy provider about a meter switch, it had been eight weeks and they had still not done so. Even though I had been advised against using them, I decided to give them a go because of how cheap they were. They received both rave and scathing reviews in equal measure. The phone representatives refused to identify themselves and were hard to comprehend. I waited 8 weeks before canceling the purchase and then had to fight to get my money back when they failed to fulfill the order. The day I canceled, I called a different company, and my 8-kilowatt system was installed in less than 12 days." - Alex T.

"On June 23rd, I placed a $400 deposit to reserve a 6 kilowatt solar array with a battery. On July 16th, I received an email confirming my installation date of August 28th between 7:30 am and 8:30 am and asking for the remaining amount. When I contacted Texas Solar Power Systems at 9:30 am, I was informed there would be no installation today for no apparent reason, and no one had shown up. I said that I had already paid in full and that I had been waiting for about two months for the installation to take place. The technician's only response was Sorry, sir," and I pointed out that the agreement specifies that "If the installation cannot be done on the day, Texas Solar Power Systems will contact," but they never did. The man promised to call and set up another time. I said I was upset that I had to take the day off work for this." - Levi D.