Multi-Location Company.
The Green Panel Overview
Expert Score: 4.5/5
Founded in: 2007
The Green Panel, established in 2007, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: The Green Panel’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Power / Renewable Energy: They design and install solar photovoltaic (PV) and solar thermal systems. Battery Backup Systems: These systems store excess solar power for use when the sun isn’t shining. Generator Installation, Repair, & Service: They provide comprehensive services for generators. Tesla Powerwall: As a certified vendor, they offer the Tesla Powerwall, a home battery system that stores solar energy for use anytime. Electric Vehicle Charging Stations (EV): They install charging stations for electric vehicles. Solar Carports: These structures provide shade while also generating solar power.
Online Presence and Engagement: Their website attracts 930 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Panasonic, and maintains a BBB rating of C, reflecting their industry compliance and service quality.
Whether you’re considering The Green Panel for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
The Green Panel Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 4 | 3.4 |
yelp.com | 2 | 3.0 |
bbb.org | No reviews | No reviews |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 7 | 3.3 |
trustpilot.com | No reviews | No reviews |
angi.com | 5 | 5.0 |
birdeye.com | 49 | 4.5 |
Google reviews | 115 | 4.6 |
Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
The Green Panel Reviews
Company Website | thegreenpanel.com |
Year Founded | 2007 |
Areas Served | MI |
Services Offered | Solar Power / Renewable Energy: They design and install solar photovoltaic (PV) and solar thermal systems. Battery Backup Systems: These systems store excess solar power for use when the sun isn’t shining. Generator Installation, Repair, & Service: They provide comprehensive services for generators. Tesla Powerwall: As a certified vendor, they offer the Tesla Powerwall, a home battery system that stores solar energy for use anytime. Electric Vehicle Charging Stations (EV): They install charging stations for electric vehicles. Solar Carports: These structures provide shade while also generating solar power. |
Roofing service | – |
Panel Options | RoofTech, SolaEdge, Panasonic, Tesla Powerwall, Span |
Battery Installations | Enphase, Panasonic, Tesla Powerwall |
Certifications | Panasonic |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | C |
Warranty | 25-Year Manufacturer’s Warranty, 10-Year Warranty Roof Penetrations |
The Green Panel Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
930 | 2 | 62 | 0.44 | 29.03% | 0.05% | 0.51% | 4.76% | 0.04% | 11.28% |
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The Green Panel Social Media
What do Customers Say about the The Green Panel?
Positive reviews:
- Positive reviews highlight the company’s excellent service, particularly post-installation.
- One customer praised the company for their competitive pricing and quality work.
- They also appreciated the company’s efforts to keep costs down and their willingness to assist with warranty claims.
Negative reviews:
- Negative reviews mention issues with the company’s communication about federal incentives.
- One customer felt misled about the nature of these incentives, which they believed were rebates rather than tax reductions.
Positive reviews:
- The customer had a positive experience with The Green Panel Team. After researching and talking to multiple contractors, they found confidence in this team. They appreciated the excellent process from the initial contact to the installation of 33 panels and a Tesla Power II battery.
Negative reviews:
- The customer was not impressed with how they were treated. Despite giving clear instructions and availability, the company installed the solar panels during their vacation without consultation. The company also made last-minute changes, including removing a kiwi arbor and placing boxes outside. Despite paying $30,000 upfront, the system was not operational by November due to the company’s lack of planning.
Positive aspects:
- Employees appreciated the consistent summer hours.
- The company was praised for having a cool crew of young guys who like to joke around and have a good time.
- Employees learned handyman skills.
- Some former employees described it as a good company that took care of their employees.
Negative aspects:
- There were complaints about spotty communication on future projects and occasional lack of supplies.
- There were concerns about safety and the danger of being up on roofs all year.
- The company was criticized for underpaying their install team.
- Some employees reported that the company would fire you the day you put your two
- week notice in.
There were complaints about horrible management and the company not honoring promised pay.
Positive reviews:
- The customer left feedback that the representative was very helpful and understanding in discussing the cost of removing and reinstalling solar panels for a roof replacement. His straightforward approach was appreciated.
- Another customer commented that from the initial meeting to project completion, the process was organized and timely. All staff members, from sales to technical, were friendly and helpful. They provided education about the project and kept me informed at every step, making the experience great and stress-free.
Positive reviews:
- The customer commented that the design engineer was attentive to the needs, especially considering the electric car and heat pump. They provided many suggestions and answered all my questions. They installed it qualitatively, I am satisfied with the result after a year. The project included solar panels, a SPAN control panel and Tesla batteries retrofitting my 25 year old home.
- The Green Panel installed 16 panels and a backup battery for energy independence. They obtained a zoning variance for street-facing panels. Their crews were competent, friendly, and professional, passing all inspections on the first try.
Negative reviews:
- The customer, who paid for service a week ago, has not received any response. They tried contacting various departments with no success. They received a call after posting a complaint, but found out they are in a four-month queue for service. They expressed disappointment as they have to pay electricity bills again, two years after their $35k solar installation.
- Another customer found the technical sales team unprofessional. They spent two months trying to get a layout plan, quote, and install scheduled, only for the company to back out with an excuse about being too busy. The customer felt that the company was not interested in providing good customer service.
Summarizing:
Do we recommend The Green Panel services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, The Green Panel is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, The Green Panel stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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