Top Hat Energy Inc. Overview
Expert Score: 4.8/5
Founded in: 2002
Top Hat Energy Inc., established in 2002, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Top Hat Energy Inc.’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar System Design and Installation: They design and install both utility-tied and off-grid solar systems tailored to meet specific needs. Troubleshooting: They offer troubleshooting services for solar systems. Energy Usage Analysis: Comprehensive energy usage analysis and recommendations. Wood and Pellet Stoves: They sell, install, and service wood-burning and pellet stoves. Chimney Cleaning: They provide chimney cleaning services.
Online Presence and Engagement: Their website attracts 1201 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as REC, NABCEP, and maintains a BBB rating of -, reflecting their industry compliance and service quality.
Whether you’re considering Top Hat Energy Inc. for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Top Hat Energy Inc. Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 28 | 4.2 |
yelp.com | 16 | 4.4 |
bbb.org | No reviews | No reviews |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | No reviews | No reviews |
Google reviews | 156 | 4.9 |
Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Top Hat Energy Inc. Reviews
Company Website | tophatenergy.com |
Year Founded | 2002 |
Areas Served | CA |
Services Offered | Solar System Design and Installation: They design and install both utility-tied and off-grid solar systems tailored to meet specific needs. Troubleshooting: They offer troubleshooting services for solar systems. Energy Usage Analysis: Comprehensive energy usage analysis and recommendations. Wood and Pellet Stoves: They sell, install, and service wood-burning and pellet stoves. Chimney Cleaning: They provide chimney cleaning services. |
Roofing service | – |
Tesla energy equipment installation | yes |
Panel Options | PV Modules (Solar Panels): These photovoltaic modules convert sunlight into electricity using photovoltaic cells. Inverters: They offer both micro-inverters and string inverters to convert DC output into AC that can be used to power your home or be stored in a battery. Charge Controllers: These devices manage the electricity flow from the PV array to devices or batteries. Rapid Shutdown Devices: Required by California state law for safety, these devices are mounted to each PV module. Power Optimizers: Optional components that maximize the efficiency of a string inverter system. |
Battery Installations | LG Battery Backup: This option includes the installation of LG batteries to store solar energy for use during power outages or peak demand times. Kohler Generator Backup: In addition to battery backup, they also offer Kohler generators as a backup power source. |
Certifications | REC, NABCEP |
Military discounts | – |
Solar system leases service | – |
Expands dealership network | – |
Delegates installation to subcontractors | – |
BBB Rating | – |
Warranty | Their system components have manufacturer’s warranties ranging from ten to twenty-five years, while their workmanship is warrantied at ten years. Plus, they handle all of their service calls in-house. |
Top Hat Energy Inc. Website Visits Trend: positive
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
535 | 2 | 38 | 0.47 | 43.07% | 36.69% | 0.69% | 12.02% | 0.20% | 6.41% |
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Top Hat Energy Inc. Social Media
What do Customers Say about the Top Hat Energy Inc.?
Positive:
- Professional and Attentive Service: Many customers praised Top Hat Energy for their professional and attentive service throughout the installation process.
- Warranty Support: Customers appreciated that Top Hat Energy honored their warranties and handled issues with inverters efficiently.
- Increased Property Value: Some customers noted that the value of their homes increased by the cost of the installed solar system.
- No Electric Bills: Several reviews mentioned that they have not had an electric bill since installing the system, which has led to significant savings.
- Environmental Impact: Customers were happy to contribute to lowering their carbon footprint by using solar energy.
Negative:
- Communication Issues: Some customers experienced a lack of communication from Top Hat Energy, both to the customer and between employees.
- Project Delays: There were instances where the installation crew disappeared from projects for extended periods without informing the customers.
- Unmet Expectations: A few customers felt that their specific requests were not communicated to the work crew, leading to unsatisfactory results.
Positive:
- Customer Service: Many customers praised the company’s customer service, describing the staff as professional, receptive, and patient.
- Competitive Pricing: Customers appreciated the fair and competitive pricing offered by Top Hat Energy.
- Installation Process: The installation process was often highlighted as smooth and efficient, with the crew being communicative and maintaining cleanliness.
- Honesty and Transparency: Several reviews mentioned the company’s honesty and transparency throughout the process.
- Energy Savings: Customers reported significant savings on their energy bills after installing solar systems from Top Hat Energy.
Negative:
- Delays Due to External Factors: Some customers experienced delays in the installation process due to external factors like rocky soil.
Positive:
- Quality Installations: Customers appreciate the quality of Top Hat Energy’s solar installations. They mention well-designed systems that effectively harness solar energy.
- Customization: Top Hat Energy offers customized solutions tailored to specific needs. Whether it’s a residential or commercial project, they adapt their systems accordingly.
- Energy Analysis: The company provides comprehensive energy usage analysis, helping customers optimize their solar systems for maximum efficiency.
Negative:
- While overall reviews are positive, there are occasional complaints about communication delays during the installation process.
- Some customers have mentioned minor issues with post-installation support, such as response time for maintenance requests.
Summarizing:
Do we recommend Top Hat Energy Inc. services?
Expert Choice
Top Hat Energy Inc. is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 states. With a foundation dating back to 2002 and a commitment to not using subcontractors, Top Hat Energy Inc. offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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