Trinity Solar overview
Trinity Solar is an American solar energy company that designs, installs, and maintains solar energy systems for residential, commercial, and government customers in the Northeast and Mid-Atlantic regions of the United States.What Trinity Solar has to say about itself
Trinity is the biggest U.S. home solar installation firm that is not publicly traded. Our company's primary focus from day one has been providing excellent service to the people we help. Our trained teams have the necessary expertise and abilities to meet all of your energy requirements. Trinity is a family-run company, so you can rest easy knowing that you'll get the specialized care you need.Trinity Solar Review
| Year Started | 1994 |
| Company Website | trinity-solar.com |
| Service Areas | CA, CT, DE, MD, MA, NJ, NY, PA, RI |
| Service Types | Installation, Financing, Energy Auditing, Roofing, Electrical Contracting, General Contracting, Solar Repair & Maintenance, Community Solar |
| Types Panels | monocrystalline, polycrystalline, and thin-film. |
| Backup Battery | lithium-ion and lead-acid battery systems. |
| Certifications | NABCEP, LEED, PV, NABCEP PV, OSHA, C-PACE, IREC, ISEA |
Trinity Solar website review
If you're looking for solar energy solutions for your house, company, or government building, go no further than Trinity Solar's website, Trinity-solar.com. Details on solar panel systems, installation tools, and payment plans are just some of the offerings included in the company's extensive online catalog. The website also has consumer reviews and a knowledge base with frequently asked questions. The site is easy to use, looks professional, and seems reliable. The website also functions as a safe online store where solar power equipment and supplies may be purchased. Customers may be certain that their financial information is safe with the organization, and that they will get the highest quality service available.Trinity Solar price policy
| Packages | Premium Solar System: Starting at $9,995, Economy Solar System: Starting at $7,995, Solar System Financing: 0% Interest for up to 18 months. |
| Payment options | credit card, check, bank transfer, and cash. |
| Payment discounts | 0% financing for up to 24 months (for residential projects), 5% discount for cash/check payments, 10% discount for Veterans, 10% discount for seniors, 10% discount for military personnel, 10% discount for municipal employees, 10% discount for civil servants, 10% discount for first responders, 10% discount for non-profit organizations, 10% discount for educators, 10% discount for state employees, 10% discount for churches, 10% discount for religious institutions, 5% discount for solar lease payments |
Trinity Solar online reputation
Trinity Solar is the go-to company for business and residential solar power systems. Customers rave about their helpful personnel, high-quality goods, and quick and professional installation services, and the ratings are largely favorable on review sites. Consumers also like the company's affordable prices and dedicated customer service. Trinity Solar is a reputable solar energy company because of its 30 years of expertise in the field.I thought I was signing up for automatic payments with Trinity Solar. My bad, I forgot to include Sunnova's fees. They have been making automatic withdrawals for almost a year and a half. Then, for four months, they didn't stealthily deduct my money. (My other auto-pay accounts like my insurance SMS me when they remove money). All of a sudden, I got a letter saying they're cutting off my service and maybe even taking the system away from me, and I have to pay for it. They weren't taking my payments out of my account, and I had no clue. It took more than an hour on the phone to get things sorted out. My money should be automatically deducted again at this point. That was a terrible time here. - Fernando P.
It's hard to pinpoint a single negative aspect of our time with Trinity Solar. Poor treatment of customers, intimidation, bias towards women, and overt sexual harassment all come to mind. Our brand new home's deck, which was just a year ago, had damage from Trinity Solar totaling $12,000. A customer support staff finally got in touch with us about the damage, but it took weeks. She made light of the $12,000 in deck damage we had incurred, saying, I don't see why your so unhappy." The deck's aesthetics were damaged further during an attempted repair. Trinity has as far refuted any notion of blame. We climbed the corporate ladder and had a meeting with the Regional VP and other high-ranking officials. During the course of numerous talks, Russell and his coworkers yelled at me and refuted the damage allegations. Trinity was the target of weeks of harassment and discrimination because of their gender until they finally opted to talk solely to an attorney. So, we had to file suit in an effort to get our deck repaired. This firm is a fraud. They have displayed no moral compass and accept no accountability for the actions of their staff." - Damon L.
Nobody works at this firm. No one will respond to your calls about fixing the broken screens or replacing them. You're stuck paying Trinity Solar, yet you still don't have all you need. No longer functioning as of 2020 October. Inaccessible for repair scheduling purposes. We were promised a date, but no one showed up and nobody called or emailed. You must leave a message whenever you call. Nobody ever returns my calls. THINK TWICE BEFORE HIRING OR SOLDERING WITH TRINIty! You will come to deeply regret it, as we do. - Brad S.
Trinity Solar built my system in 2016, but they messed up my 20-year-old roof with three layers of shingles. The system ceased functioning in June 2020, and it still hasn't been fixed as of May 13, 2022. For years, I've argued with Trinity over who is responsible for the repairs. Eventually, I just quit. Trinity Solar has a work permit available with the Town of North Hempstead, and I received a call from them not too long ago informing me of this. Since then, I've been attempting to get in touch with Trinity again, but they keep avoiding my calls. I'm at a loss for what to do. If you want to use them, proceed with extreme caution. The worst customer service and business ever. I have no intention of recommending them to anybody. Once Trinity has the money, they could care less about the consumer. - Scott O.
The team of installers just left my home. They installed a new ground with the top above grade, so my mower will catch on it, and they left dirt and fiberglass insulation everywhere they walked. They also made a mess in the bathroom, ran conduits through the middle of the attic, and crushed down the insulation in the attic where they were working. This is clearly the work of an inexperienced installer, and not that of a professional business. - Alex F.
Our solar panels were just installed by Trinity Solar. We were anxious about the shift, as are most individuals and relationships, but we came to terms with the fact that it was for the best. The situation was rectified by our resident electrical whiz. He was not only very talented but also easy to get along with because of his candid nature. The efficiency and effectiveness of his efforts defied common sense. We were informed that a 12-hour power outage was possible due to the intricacy of the installation. Throughout the three-day installation, we were without power for a total of three hours. What Lou can do in that time frame is quite remarkable. We would hire him without hesitation if only he were more accessible. - Tom M.
We are really pleased with our solar panel installation from September 2021. I never have to worry about my system since Eversource just charges me the connection price. I had a great experience with Trinity's customer care both throughout the installation process and more recently, a year and a half after becoming life. I'd suggest it to everyone! - Mason B.
My family and I decided to install a Trinity solar system in my home. The sales agent and his partner were extremely friendly and helpful, talking about the many alternatives and costs as well as calculating the monthly savings. It was our decision between renting the panels or buying the entire system. After considering the options, we came to the conclusion that buying was in our best interest. Our agent then checked in with us and was present when the installers arrived. He made sure the system looked good and that the workers were competent. I have already recommended Trinity Solar to many other people. I am pleased with my choice and look forward to the future financial benefits. - Jordan A.
The overall quality of the appointment far exceeded my expectations. After buying the house, I immediately called the seller I already knew. He initiated the process and accompanied me throughout. There are not enough excellent words to describe how wonderful my experience with them was. During the installation, Kyle discovered that the panel needed to be replaced because a faulty switch had been installed when the HVAC system was rebuilt. After Kyle finished the replacement, a drywall crew arrived to repair the damage. Previously I had spent two months waiting for permission to start work, this time it took me less than five weeks, and that included replacing the panel and having it inspected. Since replacing the panel, my daily consumption has dropped by about 17 kWh, and there have been no significant fluctuations. The efficiency of my system has soared beyond my wildest dreams. A maximum rating of 5 stars is clearly not enough. I appreciate everyone's help." - Mario T.
In 2017, when I purchased solar panels, the service was poor. Until lately, I had no problems with the panels. To my further good fortune, I learned that they had a Customer Experience division headed by a lady called Sophia. She restored my trust in the service industry as a whole! She has been accessible, forthcoming with information, kind, and helpful beyond measure, diligent in her pursuit of the essential details, and instrumental in helping me feel valued and appreciated. Sophia's hard work and concern allowed us to fix the issue I was having with my panels. Right now, I couldn't be happier with my employer. After Sales Support only received four stars from me since I had awful service five years ago. In this updated form, I rate it a perfect 5/5. - Nick J.
Trinity Solar Social media
| facebook.com | linkedin.com |
| In the US, Trinity Solar is a top supplier of solar energy services. A plethora of details about what they do and the variety of services they provide are available on their Facebook page. The page is well-kept, often updated, and offers a useful glimpse inside the business. The page offers the business access to a sizable consumer base. A variety of images, videos, and links on the website provide information on Trinity Solar's daily operations. To ensure that friends and followers are aware of the most recent news, the postings are often updated and well-researched. The webpage exudes professionalism and reliability. Customers may get useful feedback from the page's reviews and comments, which also highlight the caliber of the business's offerings. The absence of advertisements on the website further suggests that it is not intended to promote purchases. Overall, Trinity Solar's social media page is a reliable source of information. | A prominent provider of solar energy, Trinity Solar has more than 9500 followers and several "likes" on its LinkedIn profile. Their website has a professional, blue-hued design. If you want to learn more about the solar energy firm, you may engage with this website since it has a customer case study as well as employment and internship ads. The account is active; Trinity Solar updates followers on their successes often, which increases engagement. You may look through pictures of the projects they've worked on in the past and present to get a glimpse of the excellent solar installations they provide. It is clear that the website is quite popular and that the brand is well-known. Additionally, you can be sure that the relationships and information shared are accurate since it has been confirmed by LinkedIn. |
| YouTube Channel | 499 Subscribers |
Trinity Solar average reviews
| Source | Votes | Avg. Score |
|---|---|---|
| energysage.com | 60 | 4 |
| solarreviews.com | 181 | 3.23 |
| solartribune.com | 135 | 2 |
| yelp.com | 95 | 1.8 |
| Google reviews | 705 | 4.3 |
| AVG |
Trinity Solar Pros & Cons
- Quality
- Expertise
- Cost Savings
- Lack of financing options
- Limited customer service
- High installation costs
Trinity Solar Final Conclusions
Trinity Solar is the industry leader in the design, installation, and maintenance of solar energy systems for homes and businesses. Eight states in the Northeast, Mid-Atlantic, and Midwest make up its network of offices. Trinity Solar has received rave reviews from customers for their low rates and helpful staff.Trinity Solar locations
| Main Address | 2211 Allenwood Road Wall, NJ 07719 |
| Phone Number | 8777867283 |
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