TriSMART Solar review

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, TriSMART Solar is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you're looking for an experienced solar provider known for both quality and reliability, TriSMART Solar stands out as a premier choice in the solar installation industry.
4.5Expert Score
Market Leader

256 N Sam Houston E #125 Houston, TX 77060, 8884855551

Multi-Location Company.

Navigate 4 Company’s Local Offices.

TriSMART Solar Overview

Expert Score: 4.5/5
Founded in: 2013
Service Areas: TX
Services they provide: Commercial Solar Installation, Solar Maintenance, Home Improvement, Clean Power Solutions, Solar Panel and Solar Battery Installations, Sales of Solar Energy Systems
Certifications & Licences: NABCEP
TriSMART Solar, established in 2013, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: TriSMART Solar’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Commercial Solar Installation, Solar Maintenance, Home Improvement, Clean Power Solutions, Solar Panel and Solar Battery Installations, Sales of Solar Energy Systems.
Online Presence and Engagement: Their website attracts 13428 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of B+, reflecting their industry compliance and service quality.
Whether you’re considering TriSMART Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.

Independent Sources

TriSMART Solar Reviews

 SourceVotesAverage Score
energysage.com113.5
solarreviews.com463.99
yelp.com173.4
bbb.org54.3
consumeraffairs.comNo reviewsNo reviews
indeed.com523.5
trustpilot.comNo reviewsNo reviews
angi.comNo reviewsNo reviews
birdeye.com5274.6
Google reviews5054.7
Expert Score4.5

Learn more: What Made Us Choose Sources for Expert Score?

Based on Company Info

TriSMART Solar Reviews

Company Websitetrismartsolar.com
Year Founded2013
Areas ServedTX
Services OfferedCommercial Solar Installation, Solar Maintenance, Home Improvement, Clean Power Solutions, Solar Panel and Solar Battery Installations, Sales of Solar Energy Systems
Roofing service
Tesla energy equipment installationyes
Panel OptionsMonocrystalline, Polycrystalline, Thin-film solar panels
Battery InstallationsREC, Enphase, Tesla
CertificationsNABCEP
Military discounts
Solar system leases service
Expands dealership networkyes
Delegates installation to subcontractors
BBB RatingB+
Warranty25-year warranty for its REC solar panels, 25-year warranty for performance and damage for its Enphase inverters, 10-year standard warranty for its Tesla batteries

TriSMART Solar Website Visits Trend: negative

Learn more:  Website Visits Trend.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
4,0711840.4317.96%71.18%7.33%3.54%
Popular Myths About Solar Panels Busted 5

TriSMART Solar Social Media


What do Customers Say about the TriSMART Solar?

energysage.com

Positive Reviews:

  • TriSMART Solar is a Houston-based company that has completed over 5,000 solar installations in Texas.
  • TriSMART Solar handles the solar power project from start to finish, keeping customers in constant contact through all the steps up to the final installation day.

Negative Reviews:

  • Some customers have reported a lack of communication, integrity, and competence from TriSMART Solar.
  • There have been complaints about the solar panels producing less than the guaranteed amount.
  • Some customers have reported poor customer service and issues with sales representatives.
  • There have been complaints about installation delays, overlong power outages, incorrect work, and a lack of instructions on how to turn on the system.
solarreviews.com

Positive Reviews:

  • Customers have praised the company’s sales process, rating it 4.6 out of 5.
  • The price as quoted by the company has been appreciated by customers, with a rating of 4.4 out of 5.
  • Some customers have had positive experiences with the company, like Jeffrey Armstrong from Clute, Texas, who appreciated the company’s effort to install solar panels properly despite initial hiccups.
  • Another customer, Chadd Dusters from Royse City, Texas, had a great business experience with the company.
  • Mitchell K, another customer, was satisfied with the return on investment and the power production of the solar panels. 

Negative Reviews:

  • The company’s after-sales support has received a lower rating of 3.8 out of 5.
  • There were some issues with scheduling, as indicated by a rating of 4.0 out of 5.
  • There were 8 one-star reviews, indicating some customers had negative experiences. For instance, Jeffrey Armstrong initially had issues with the survey and installation process.
yelp.com

Positive Reviews:

  • Customers appreciate the smooth installation process and the professionalism of the Trismart team.
  • One customer mentioned that Trismart handled all the permits and HOA approvals, and installed the system in one day.
  • This customer also noted that their electric bill was eliminated without any upfront costs.

Negative Reviews:

  • On the other hand, some customers have had less positive experiences.
  • One customer described the business as “shady” and stated they would be reporting them to the BBB.
  • They found the customer service to be poor, describing some staff members as “the rudest, most offensive people” they’ve dealt with.
consumeraffairs.com
No reviews
bbb.org

Positive Reviews:

  • Trismart Solar is known for its large service area, ease of use, top-of-the-line solar equipment, quality workmanship, industry-leading warranties, transparency, family culture, fast installation times, and affordability.

Negative Reviews:

  • Since 2022, the BBB of Greater Houston & South Texas has received complaints and reviews that exhibit concerns about poor customer service and service delivery delays.
  • Consumers experienced delays in solar panel installations, repairs, and experienced poor customer service when attempting to contact for updates.
  • One consumer reported a lack of communication and poor customer service.
trustpilot.com
No reviews
indeed.com

Positive Reviews:

  • Some employees appreciate the ability to work remotely.
  • The company provides quality training and the pay is considered substantial.
  • Some employees find their work meaningful and feel accomplished at the end of the day.

Negative Reviews:

  • Some employees have reported a chaotic atmosphere and a lack of organization.
  • There are complaints about poor leadership and a high turnover rate.
  • Some employees have reported unprofessional behavior and cliques forming within the company.
angi.com

Positive Reviews:

  • Customers appreciated the professionalism and efficiency of the solar companies.
  • They were pleased with the handling of all aspects of the install, including paperwork.
  • Responsiveness and assistance with rebates and tax information were also highlighted.

Negative Reviews:

  • There was a complaint about unethical practices related to a contract brokered through a third-party.
birdeye.com

Positive Reviews:

  • Customers praised TriSMART Solar for their professionalism and expertise.
  • The entire process, from consultation to installation, was described as seamless.
  • Customers appreciated the prompt, professional service from TriSMART’s experienced roofers, electricians, and energy contractors.
  • Many customers reported significant savings on their electricity bills after installing TriSMART Solar panels.
Google Reviews

Positive Reviews:

  • On the positive side, customers have praised the company’s sales process, rating it at 4.6 out of 5.
  • The price as quoted was also appreciated, with a rating of 4.4. The quality of installation received a rating of 4.2.

Negative Reviews:

  • The company’s adherence to schedule received a rating of 4.0, indicating some delays in the installation process.
  • After-sales support was rated at 3.8, suggesting that some customers had issues after the installation was completed.

Summarizing:

Do we recommend TriSMART Solar services?

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, TriSMART Solar is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, TriSMART Solar stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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Andriy Ryzhyy
Andriy Ryzhyy

Andriy Ryzhyy is a Research Expert and Copywriter at Solar Power Systems. Andriy’s experience in digital marketing automation and renewable energy sources, passion for applying mathematical principles to real-life tasks, and devotion to developing eco-friendly energy resources—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.

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