Western Solar Overview
Expert Score: 4.7/5
Founded in: 1994
Western Solar, established in 1994, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Western Solar’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar Power Systems: Installation of solar panels for homes to reduce electricity bills and promote sustainability. Commercial Solar Power Systems: Custom solar solutions for businesses to lower operational costs and support green initiatives. Battery Backup Solutions: Installation of battery systems to store solar energy for use during power outages or peak usage times. Electric Vehicle Charging Stations: Setup of EV charging infrastructure to support the growing adoption of electric vehicles. Ductless Heat Pumps: Installation of energy-efficient heating and cooling systems that don’t require ductwork. Spring Cleaning Service: Annual maintenance service to clean solar panels, remove debris, and ensure optimal performance. System Expansions: Adding more solar panels to existing systems to increase energy production. Uninstall/Reinstall Service: Reinstalling solar panels when a roof replacement is needed.
Online Presence and Engagement: Their website attracts 1634 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across WA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, SEIA, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Western Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Western Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 6 | 5 |
| solarreviews.com | 31 | 4.45 |
| yelp.com | 4 | 5 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 5 | 4.6 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 1 | 5 |
| birdeye.com | 1 | 5 |
| Google reviews | 81 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Western Solar Reviews
| Company Website | westernsolarinc.com |
| Year Founded | 1994 |
| Areas Served | WA |
| Services Offered | Residential Solar Power Systems: Installation of solar panels for homes to reduce electricity bills and promote sustainability. Commercial Solar Power Systems: Custom solar solutions for businesses to lower operational costs and support green initiatives. Battery Backup Solutions: Installation of battery systems to store solar energy for use during power outages or peak usage times. Electric Vehicle Charging Stations: Setup of EV charging infrastructure to support the growing adoption of electric vehicles. Ductless Heat Pumps: Installation of energy-efficient heating and cooling systems that don’t require ductwork. Spring Cleaning Service: Annual maintenance service to clean solar panels, remove debris, and ensure optimal performance. System Expansions: Adding more solar panels to existing systems to increase energy production. Uninstall/Reinstall Service: Reinstalling solar panels when a roof replacement is needed. |
| Roofing service | – |
| Panel Options | Tesla Powerwall, SPAN |
| Battery Installations | Tesla Powerwall, SPAN SMART PANEL |
| Certifications | NABCEP, SEIA |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 10 years warranty workmanship |
Western Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,634 | 2 | 57 | 0.34 | 48.63% | 28.98% | 0.80% | 5.37% | 0.04% | 16.19% |
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Western Solar Social Media
What do Customers Say about the Western Solar?
energysage.com
Positive Aspects:
- Professionalism and Knowledge: Customers frequently praise the professionalism and knowledge of the Western Solar team. The installation process is smooth, and the team is highly responsive to any questions or concerns.
- Quality of Service: The quality of service is consistently rated highly, with customers appreciating the comprehensive service provided, from design to installation.
- Customer Support: Western Solar has a dedicated service department that assists with maintenance, cleaning, and any issues with the inverter.
- Cost-Effective Solutions: Many customers highlight the cost-effectiveness of Western Solar’s services, noting that they provide competitive pricing and good value for money.
- Timely Completion: Installations are often completed ahead of schedule, and the team is praised for their punctuality and efficiency.
Negative Aspects:
- Brief Power Outages: Some customers have experienced brief power outages, although customer support has been helpful in resolving these issues.
- Longer Resolution Time: While customer support is generally responsive, there have been instances where it took longer than expected to address certain problems.
solarreviews.com
Positive Aspects:
- Professionalism and Efficiency: Customers frequently praised Western Solar for their professionalism and efficiency.
- Quality of Work: The quality of the solar panels and the installation work was highly commended.
- Customer Service: Excellent customer service was a common theme, with staff members being helpful, knowledgeable, and willing to answer questions.
- Transparency: Customers appreciated the transparency in pricing and the detailed explanations of different options.
Negative Aspects:
- Delays: There were some complaints about delays, particularly due to the city permit process, which affected the project timeline.
- Initial Expectations: Some customers felt that the initial schedule provided by Western Solar was overly optimistic and not always met due to external factors like permit delays.
yelp.com
Positive Aspects:
- Professional Installation: Customers consistently praised the quick and efficient installation process, often completed in a single day. The crew was noted for their promptness and thoroughness.
- Local Expertise: Being a local company, Western Solar was highly recommended due to their knowledge of the area and understanding of local requirements.
- Excellent Customer Service: Several reviews highlighted the outstanding customer service, including clear communication, thorough evaluations, and honest recommendations.
- Quality Workmanship: The quality of the installation and the attention to detail were frequently mentioned as standout points.
indeed.com
Positive Aspects:
- Great Culture: Employees appreciate the laid-back atmosphere and the company’s commitment to making employees happy and successful.
- Rewarding Work: The work is challenging but rewarding, with management fostering a collaborative and rewarding culture.
- Community Involvement: The company is committed to educational/low-pressure sales and transparent business practices, doing a lot for the community with limited resources.
- Professionalism: Customers praise the thoroughness of site surveys, competitive pricing, and professional installation quality.
- Customer Support: Excellent after-sales support, with staff willing to help with rebates and system monitoring.
Negative Aspects:
- Lack of Defined Leadership: Some employees feel there aren’t enough defined leaders, leading to a lack of organization.
- High Workload: The expectation to work long hours with little to no breaks can be physically taxing, especially in the summer.
- Permit Delays: There have been instances of delays due to city permit processes, affecting project timelines.
Google Reviews
Positive Aspects:
- Professionalism and Expertise: Reviews consistently praise the staff and crew for being knowledgeable, professional, and helpful.
- Customer Service: Many reviewers highlighted the company’s prompt replies, great communication, and helpful support throughout the entire process.
- Installation and Quality: Customers were impressed with the quick and professional installation process.
- Repeat Business and Recommendations: Several customers mentioned that they have used Western Solar multiple times and recommended them to others due to their positive experiences.
Negative Aspects:
- Pricing: Some customers felt that the pricing could be on the higher side compared to other providers.
Summarizing:
Do we recommend Western Solar services?
Expert Choice
Western Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 1994 and a commitment to not using subcontractors, Western Solar offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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Dmytro Kovtoniuk
Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
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