Westhaven Power Overview
Expert Score: 3.7/5
Founded in: 2011
Westhaven Power, established in 2011, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Westhaven Power’s Offerings
Customer Experience: With an average rating of 3.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Energy Systems: Westhaven Power designs, installs, and services solar energy systems for residential homes and commercial properties. They work with top brands such as Enphase, Generac, LG, Panasonic, Q-Cells, Solaria, and Tesla. These customized systems allow you to generate your own power, reduce reliance on the grid, and lower electricity bills. Battery Storage: Westhaven Power offers battery storage solutions, including Tesla Powerwalls. With battery storage, you can store excess solar energy and use it during peak hours or power outages. It ensures seamless power even during Public Safety Power Shutdowns (PSPS) or grid disruptions. Comprehensive Design: Westhaven Power provides comprehensive design for maximum efficiency. Their systems are future-proof and battery-ready, ensuring long-term reliability. Highest Trained Craftspeople: The installation team consists of highly trained professionals who execute flawless installations.
Online Presence and Engagement: Their website attracts 4273 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, SEIA, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Westhaven Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Westhaven Power Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 1 | 5.0 |
| solarreviews.com | 8 | 3.0 |
| yelp.com | 127 | 3.4 |
| bbb.org | 10 | 3.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 2 | 5.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 190 | 3.9 |
| Expert Score | 3.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Westhaven Power Reviews
| Company Website | westhavenpower.com |
| Year Founded | 2011 |
| Areas Served | CA |
| Services Offered | Solar Energy Systems: Westhaven Power designs, installs, and services solar energy systems for residential homes and commercial properties. They work with top brands such as Enphase, Generac, LG, Panasonic, Q-Cells, Solaria, and Tesla. These customized systems allow you to generate your own power, reduce reliance on the grid, and lower electricity bills. Battery Storage: Westhaven Power offers battery storage solutions, including Tesla Powerwalls. With battery storage, you can store excess solar energy and use it during peak hours or power outages. It ensures seamless power even during Public Safety Power Shutdowns (PSPS) or grid disruptions. Comprehensive Design: Westhaven Power provides comprehensive design for maximum efficiency. Their systems are future-proof and battery-ready, ensuring long-term reliability. Highest Trained Craftspeople: The installation team consists of highly trained professionals who execute flawless installations. |
| Roofing service | – |
| Panel Options | Enphase Energy: Known for microinverters and smart energy solutions, Enphase provides reliable and efficient solar panels. Generac Power Systems: Generac offers robust solar panels designed for durability and performance. LG Electronics: LG’s solar panels are renowned for their efficiency and sleek design. Panasonic: Panasonic produces high-efficiency solar panels with excellent performance in various conditions. Qcells: Qcells specializes in cutting-edge solar technology, delivering reliable panels for residential and commercial use. Solaria: Solaria panels combine aesthetics with efficiency, making them an attractive choice for homeowners. Tesla: Tesla’s solar panels are part of their integrated energy ecosystem, including battery storage solutions. |
| Battery Installations | Enphase Ensemble: Enphase Energy’s storage solution, known as Ensemble, is the result of extensive research, design, development, and testing. It features a distributed architecture with no single point of failure, making it highly reliable. The system is resistant to extreme temperatures and humidity due to its semiconductor technology. Ensemble uses a passive cooling system with no moving parts, further enhancing its reliability. Generac PWRcell: Generac, a leader in backup power solutions, acquired battery manufacturer Pika Energy in 2019. The Generac PWRcell integrates Pika Energy’s technology into its own home storage solution. PWRcell batteries are at the forefront of Generac’s clean energy and energy storage offerings. LG Energy Hub: While specific details about LG Energy Hub are not provided on Westhaven Power’s website, LG is known for its high-quality products. LG Energy Hub likely offers reliable energy storage solutions for residential use. Tesla Powerwall: Tesla’s Powerwall is a popular choice for home energy storage. It allows you to store excess solar energy generated during the day and use it during peak hours or power outages. POWER A.L.I. 2: Westhaven Power also offers the POWER A.L.I. 2 battery system. These compact and lightweight batteries can be wall-mounted or floor-standing for both indoor and outdoor applications. Simplified inverter connections reduce installation time and costs. |
| Certifications | BBB, SEIA |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | Westhaven Power provides solar panels with 10- to 25-year manufacturers’ warranties. |
Westhaven Power Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 4,273 | 1 | 18 | 0.85 | 44.09% | 28.91% | 12.43% | 5.49% | 0.04% | 9.04% |
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What do Customers Say about the Westhaven Power?
Positive Criteria:
Power Production Guarantees: Westhaven Solar offers power production guarantees with all their systems, ensuring that customers receive the energy they expect from their solar panels.
Licensed and Certified: They hold licenses in Electrical, Roofing, and HVAC, providing true warranties and guarantees backed by proper licensing.
Proactive Monitoring: Westhaven proactively monitors customers’ power production, ensuring optimal system performance.
Positive Review:
One costumer, had an exceptional installation experience with Westhaven Power. Westhaven stood by their warranty and ensured resolution.
Negative Review:
One costumer expressed frustration with scheduling issues and lack of certification for service on their Generac system. They advised against dealing with Westhaven Power.
Positive Criteria:
Customers appreciate the knowledgeable staff, particularly mentioning Adam, who took the time to explain details thoroughly.
The company is praised for its professionalism and ultra-reliable solutions.
Some reviewers highlight the quality of installation, emphasizing the absence of unsightly cabling or junction boxes.
Negative Criteria:
A few customers express mixed opinions about Westhaven Power, with some mentioning delays during the installation process.
While the majority of reviews are positive, there are occasional communication challenges reported.
Positive Criteria:
Some customers express satisfaction with their solar installation experience with Westhaven Power. They appreciate the knowledgeable staff, who took the time to explain details thoroughly.
The company is praised for its professionalism and ultra-reliable solutions.
Negative Criteria:
A few customers mention delays during the installation process.
Positive Criteria:
Some employees appreciate the quality of installation provided by Westhaven Power. They mention exceptional solar system installations.
The company is praised for its professionalism and reliable solutions.
Negative Criteria:
A few employees express dissatisfaction with management. Some mention bad management and bad ownership.
The work environment is described as everyone for themselves, with a focus on kissing up and pointing fingers for promotions.
Positive Criteria:
Some customers appreciate the knowledgeable staff, who took the time to explain details thoroughly.
The company is praised for its professionalism and ultra-reliable solutions.
Negative Criteria:
A few customers express dissatisfaction with the installation process, citing delays or minor issues.
There are concerns about customer service, with some describing it as not helpful or even downright rude.
One customer mentions that the system does not perform the functions it was purchased for, despite the significant investment.
Summarizing:
Do we recommend Westhaven Power services?
Average Performer
Westhaven Power, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.7, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Westhaven Power might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Westhaven Power to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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