Whidbey Sun & Wind Overview
Expert Score: 4.8/5
Founded in: 2000
Whidbey Sun & Wind, established in 2000, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Whidbey Sun & Wind’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Energy Systems: Whidbey Sun & Wind specializes in designing and installing solar photovoltaic (PV) systems for residential and commercial properties. These systems harness sunlight to generate electricity. Wind Power Systems: They also provide off-grid wind power systems. These systems generate electricity in locations where there is no existing power source, such as utility power. Off-grid systems eliminate dependence on the utility grid. Professional Installation: Their experienced team ensures proper installation of solar panels and wind turbines. They prioritize safety, efficiency, and compliance with code requirements. Battery Storage Solutions: Whidbey Sun & Wind offers battery storage options for storing excess energy generated by solar panels. This allows homeowners to use stored energy during power outages or when the sun isn’t shining. Energy Efficiency Consultation: They work with clients to design energy-efficient systems tailored to their needs. Whether it’s sizing solar arrays or optimizing energy usage, their experts provide guidance.
Online Presence and Engagement: Their website attracts 1104 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across WA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, SEIA, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Whidbey Sun & Wind for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Whidbey Sun & Wind Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 4 | 4.0 |
| solarreviews.com | 198 | 4.8 |
| yelp.com | 3 | 3.7 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 3 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 16 | 4.9 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Whidbey Sun & Wind Reviews
| Company Website | whidbeysunwind.com |
| Year Founded | 2000 |
| Areas Served | WA |
| Services Offered | Solar Energy Systems: Whidbey Sun & Wind specializes in designing and installing solar photovoltaic (PV) systems for residential and commercial properties. These systems harness sunlight to generate electricity. Wind Power Systems: They also provide off-grid wind power systems. These systems generate electricity in locations where there is no existing power source, such as utility power. Off-grid systems eliminate dependence on the utility grid. Professional Installation: Their experienced team ensures proper installation of solar panels and wind turbines. They prioritize safety, efficiency, and compliance with code requirements. Battery Storage Solutions: Whidbey Sun & Wind offers battery storage options for storing excess energy generated by solar panels. This allows homeowners to use stored energy during power outages or when the sun isn’t shining. Energy Efficiency Consultation: They work with clients to design energy-efficient systems tailored to their needs. Whether it’s sizing solar arrays or optimizing energy usage, their experts provide guidance. |
| Roofing service | – |
| Panel Options | Services Offered: WSW provides solutions that utilize solar energy, wind energy, and hydroelectric energy. They serve both residential and commercial customers in the northern Puget Sound region. Customer Reviews: Customers have praised WSW for their professionalism, knowledge, and efficient installation process. Paul Dickerson, from WSW, is highly recommended for his expertise in system sizing, battery storage, and handling power outages. The installation team, including licensed electrician Golda Moore, ensures high-quality work and adherence to code requirements. |
| Battery Installations | Solar System Installation: WSW installs solar photovoltaic (PV) systems for residential and commercial properties. They have a team of professionals who provide estimates, answer questions, and ensure proper installation. Customers appreciate their expertise in system sizing and equipment knowledge. Battery Storage: WSW offers battery storage solutions for off-grid and grid-tied systems. Batteries store excess energy generated by solar panels for use during cloudy days or power outages. Automatic transfer to the battery occurs in case of an outage. Professional Team: Golda Moore, a licensed residential journey electrician, is part of their installation crew. She ensures wiring exceeds code requirements and is easy to maintain. WSW’s team is professional, efficient, and courteous. |
| Certifications | NABCEP, SEIA |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 10 year workmanship, major components also covered by manufacturer warranties. |
Whidbey Sun & Wind Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,104 | 2 | 96 | 0.43 | 38.27% | 41.95% | 0.78% | 11.83% | 0.26% | 5.88% |
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What do Customers Say about the Whidbey Sun & Wind?
Positive Aspects:
Experienced Staff: Whidbey Sun & Wind boasts a team of NABCEP-certified PV professionals, ensuring well-trained and experienced service.
Exceptional Service: From site assessment to installation, their project managers strive for hassle-free, turn-key installations tailored to your needs.
Value: They work with quality products at reasonable prices and offer a 10-year workmanship warranty.
Negative Aspect:
Communication Delays: Some customers reported delays in communication when issues arose with their solar panels. For instance, one customer had trouble getting timely responses regarding a shattered panel.
Positive Reviews:
Glenn from Oak Harbor, Washington, praised Whidbey Sun & Wind for their professional and quick battery installation. He mentioned that the workmanship and quality are top-notch, and he highly recommends them for alternative energy needs.
Another customer appreciated their clear communication, fair pricing, and understanding of existing setups, including an existing generator.
Negative Reviews:
Jay Solverson from Greenbank, Washington, had a negative experience. The project took much longer than expected (from June 2021 to May 2022), with finger-pointing and excuses. Mud was tracked across the carpet during installation, and the electrical panel was incorrect. Inverter issues also left them without power for a day.
Positive Aspects:
Professionalism: Customers appreciate the professional and courteous approach of the installation team. They work efficiently and maintain a respectful demeanor, even when working around children and pets.
Quality Workmanship: Whidbey Sun & Wind’s solar and battery installations are praised for their high quality and timely completion. Customers report satisfaction with both solar and battery system installations.
Clear Communication: The interactions with the project manager and installers are clear, timely, and helpful. They are knowledgeable and willing to address any questions about the system and operation.
Negative Aspects:
Delays: Some customers experienced delays in project completion. For instance, one review mentioned that a project initially estimated for October 2021 was completed in May 2022.
Electrical Panel Issues: There were instances where the correct electrical panel was not available, leading to compromises in the installation.
Drywall Damage Responsibility: The company’s contract states that they are not responsible for drywall damage, which can be a concern for some customers.
Positive Criteria:
Professional Installation: Customers appreciate the professional and quick installation of both solar panels and batteries.
Quality Workmanship: Whidbey Sun & Wind’s workmanship and quality are considered best in class.
Knowledgeable Staff: From project managers to installers, they are personable, knowledgeable, and willing to answer questions about the system.
Negative Criteria:
Delays: Some customers experienced delays in project completion, with finger-pointing and excuses.
Communication Issues: Changes in inspection dates and lack of responsibility for drywall damage caused frustration.
Electrical Panel Challenges: Customers reported settling for a larger electrical panel than needed due to availability issues.
Summarizing:
Do we recommend Whidbey Sun & Wind services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Whidbey Sun & Wind is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Whidbey Sun & Wind stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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