Yorkshire Roofing & Roofmax Solar review

Positive Criteria:

• Professionalism and Quality: Many customers praised the professionalism and high-quality work of the team. They appreciated the detailed explanations and the use of high-quality materials.
• Responsiveness: The company was often commended for its quick response to inquiries and emergencies, with some customers noting that they were kept informed throughout the process.
• Customer Service: Several reviews highlighted the friendly and respectful attitude of the staff, as well as their willingness to address concerns and provide updates.

Negative Criteria:

• Communication Issues: A few customers mentioned that there were occasional lapses in communication, such as not receiving written estimates or needing more follow-up calls to confirm details.
• Cost: Some reviews pointed out that the services were on the expensive side, although they acknowledged the quality of work provided.
• Incomplete Solutions: There were instances where problems were not fully resolved on the first visit, requiring additional follow-ups.

Positive Criteria:

• Professionalism and Expertise: Many customers appreciated the company’s professionalism and the expertise of the roofing team. They noted that the staff was knowledgeable and provided thorough explanations of the work being done.
• Timeliness: Several reviews highlighted the company’s ability to complete projects on time and within the agreed-upon schedule.
• Customer Service: The friendly and helpful attitude of the staff was frequently mentioned, with customers feeling well taken care of throughout the process.

Negative Criteria:

• Communication Gaps: Some customers reported issues with communication, such as delays in receiving updates or responses to inquiries.
• Pricing Concerns: A few reviews mentioned that the services were more expensive than expected, although the quality of work was generally acknowledged.
• Follow-Up Issues: There were instances where customers felt that follow-up on issues or additional repairs was not as prompt as they would have liked.

Positive Aspects:

• Professionalism and Quality: Many customers praised the company’s professionalism and the high quality of their work. They appreciated the detailed explanations provided about the roofing process and the timely completion of projects.
• Customer Service: The responsiveness and courteousness of the staff were frequently highlighted. Customers felt well-informed and valued throughout their interactions.
• Value for Money: Several reviews mentioned that the pricing was fair and competitive, with no hidden costs. The company was noted for providing good value for the services rendered.

Negative Aspects:

• Scheduling Issues: Some customers experienced delays in project start times and completion dates. These scheduling issues occasionally led to frustration and inconvenience.
• Communication Gaps: A few reviews pointed out lapses in communication, where customers felt they were not kept adequately informed about project progress or changes.
• Post-Service Support: There were instances where customers faced difficulties in getting follow-up support or addressing issues that arose after the initial service was completed.

Positive Aspects:

• Quality of Work: Many consumers commended the great quality of the roofing services offered. They praised the attention to detail and the longevity of the repairs and installations.
• Professionalism: The team was frequently commended for their professionalism and courteous behavior. Customers felt that the staff were knowledgeable and respectful.
• Communication: Several reports emphasized efficient communication throughout the project. Customers were constantly informed of the progress and any potential problems.

Negative Aspects:

• Timeliness: Some customers reported delays in project completion. These delays sometimes caused inconvenience and frustration.
• Cost: Several reviews stated that the pricing was greater than expected. Some clients believed that the fee did not always reflect the value of the service offered.

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Yorkshire Roofing & Roofmax Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Yorkshire Roofing & Roofmax Solar stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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