Multi-Location Company.
LGCY Power Overview
Expert Score: 4.2/5
Founded in: 2014
Service Areas: AZ, AL, AR, CA, CO, CT, DE, FL, GA, IL, MD, MA, MI, MO, NV, NH, NJ, NM, NY, NC, OR, PA, RI, TX, UT, VT, VA, WA, SC, LA
Services they provide: Residential Solar Panels: LGCY Power specializes in providing top-quality residential solar panels. They focus on the needs of your specific location, adapting your technology, install and permit process, and even aesthetics to your local conditions. Solar Lease Program: With their solar lease program, you can lease equipment for no money down. The solar lease gives you all of the stability and predictability that solar provides without the need to purchase the equipment. Solar Installations: LGCY Power focuses on educating and empowering their clients, providing information, resources, and answering your questions with transparency. They partner with the top solar installers and utilize only state-of-the-art technology. Customer Care: LGCY Power provides customer care services to answer any questions or concerns you may have about financing, billing, tax credits, and more.
Certifications & Licences: BBB
LGCY Power, established in 2014, has been an active participant in the solar industry, providing services across 30 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: LGCY Power’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Residential Solar Panels: LGCY Power specializes in providing top-quality residential solar panels. They focus on the needs of your specific location, adapting your technology, install and permit process, and even aesthetics to your local conditions. Solar Lease Program: With their solar lease program, you can lease equipment for no money down. The solar lease gives you all of the stability and predictability that solar provides without the need to purchase the equipment. Solar Installations: LGCY Power focuses on educating and empowering their clients, providing information, resources, and answering your questions with transparency. They partner with the top solar installers and utilize only state-of-the-art technology. Customer Care: LGCY Power provides customer care services to answer any questions or concerns you may have about financing, billing, tax credits, and more..
Online Presence and Engagement: Their website attracts 10456 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, AL, AR, CA, CO, CT, DE, FL, GA, IL, MD, MA, MI, MO, NV, NH, NJ, NM, NY, NC, OR, PA, RI, TX, UT, VT, VA, WA, SC, LA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering LGCY Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
LGCY Power Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 33 | 3.26 |
| yelp.com | 92 | 3.1 |
| bbb.org | 371 | 4.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 73 | 3.8 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 1 | 1.0 |
| birdeye.com | 316 | 3.8 |
| Google reviews | 1,075 | 4.5 |
| Expert Score | 4.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
LGCY Power Reviews
| Company Website | lgcypower.com |
| Year Founded | 2014 |
| Areas Served | AZ, AL, AR, CA, CO, CT, DE, FL, GA, IL, MD, MA, MI, MO, NV, NH, NJ, NM, NY, NC, OR, PA, RI, TX, UT, VT, VA, WA, SC, LA |
| Services Offered | Residential Solar Panels: LGCY Power specializes in providing top-quality residential solar panels. They focus on the needs of your specific location, adapting your technology, install and permit process, and even aesthetics to your local conditions. Solar Lease Program: With their solar lease program, you can lease equipment for no money down. The solar lease gives you all of the stability and predictability that solar provides without the need to purchase the equipment. Solar Installations: LGCY Power focuses on educating and empowering their clients, providing information, resources, and answering your questions with transparency. They partner with the top solar installers and utilize only state-of-the-art technology. Customer Care: LGCY Power provides customer care services to answer any questions or concerns you may have about financing, billing, tax credits, and more. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | LG Solar Panels: LG is a leading global manufacturer of solar panels and has a reputation for creating high-quality, reliable solar products. SunPower Solar Panels: SunPower is known for its high-efficiency solar panels. They offer some of the most efficient solar panels on the market. Trina Solar Panels: Trina Solar is a well-known manufacturer of solar panels. They offer a range of high-quality solar panels. |
| Battery Installations | Solar Panel Battery: If you want more control over your power, LGCY Power can add a solar panel battery. This allows you to store excess energy that your solar panels generate during the day, which you can then use at night or during a power outage. Integration with Solar Power System: The solar battery is fully integrated with your solar power system1. This means that the battery works seamlessly with your solar panels to provide a consistent supply of electricity. Functionality During Power Outages: Without a solar battery package, your system will not function during a power outage due to regulations set by utility companies and the government. If a battery package is purchased then the system will be fully functional during an outage as excess energy can be stored and pulled from the battery. |
| Certifications | BBB |
| Military discounts | yes |
| Solar system leases service | yes |
| Expands dealership network | yes |
| Delegates installation to subcontractors | yes |
| BBB Rating | A+ |
| Warranty | LGCY Power offers a comprehensive 25-year manufacturer’s warranty on all new panels and inverters. |
LGCY Power Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 32,339 | 1 | 114 | 0.65 | 47.24% | 47.41% | 1.13% | 1.98% | – | 2.24% |
How much is your electricity bill per month?
Help us understand what you`re currently spending
LGCY Power Social Media
What do Customers Say about the LGCY Power?
Positive reviews:
Highlight the company’s fast and smooth process, excellent customer service, and high-quality solar panels.
One customer praised the company for their professionalism and the efficiency of their solar panels.
Negative reviews:
Some customers have reported issues with the final paperwork and communication.
One customer mentioned that they had been waiting for 8 weeks for LGCY Power to submit the final paperwork to their utility company.
Another customer was not satisfied with the installation process and mentioned yard destruction
Positive Aspects:
Customers have praised specific employees for being detailed and going above and beyond to solve problems from other companies.
Some reviews highlighted the company’s responsiveness and willingness to address issues.
Negative Aspects:
There have been complaints about the installation process, particularly regarding the placement of solar panels contrary to customer requests.
Communication issues were a common theme, with customers expressing frustration over changes made without proper notification and a perceived lack of respect, especially in the form of inadequate responses to major changes.
Positive Reviews:
One consumer had a great experience with LGCY Power.
He mentioned that his representative displayed an incredible amount of knowledge and concern for his situation.
The installation crew arrived on time, did a superior job, and cleaned up after themselves.
Negative Reviews:
Some homeowners have expressed dissatisfaction with LGCY Power’s sales tactics and customer service.
Complaints include being pressured to sign contracts and send money before they were ready.
Additionally, some customers found it difficult to reach support agents when they needed help.
Negative review:
A customer’s dissatisfaction with the system’s performance.
The customer claimed that the system was promised to produce 90-95% of their energy usage, but it only produced around 30-40%.
The customer also mentioned issues with the installation and the company’s response.
Positive Reviews:
Employees appreciate the company’s communication and timely payment.
LGCY Power is praised for its values-based approach, focusing on work-life balance and employee development.
The company offers uncapped commission, flexible hours, and sales incentives.
Some employees find the office culture great and feel like part of a big family.
Negative Reviews:
Some employees mention the job is not for everyone due to its door-to-door sales nature.
There are mentions of lack of support for new employees and high turnover.
Some employees found working with shady representatives who take advantage of people.
Positive Reviews:
The company offers solar installations, home inspection, and electrical services.
LGCY Power works with Sunrun to serve your financing needs and long-term customer care needs.
Negative Reviews:
One customer mentioned that during a roof inspection, the inspector leaned the ladder on the gutters, which bent the gutter.
The corner piece has a tear, and they have not come out to fix it or send someone out.
Positive Reviews:
LGCY Power is one of the best Consumer Services businesses at various locations.
Customers appreciate the company’s timely service and professionalism.
Negative Reviews:
Some customers mention communication issues and delayed responses.
There are mentions of installation problems and service delays.
Positive Aspects:
Many customers appreciate the high-quality solar panels provided by LGCY Power.
The company’s commitment to customization and tailored solutions is praised.
LGCY Power’s customer service and responsiveness receive positive feedback.
Negative Aspects:
Some customers have reported issues related to system performance.
For instance, one customer mentioned that their system produced only around 30-40% of their energy usage, despite promises of higher production.
There have been complaints about delays in system installation and startup.
A few customers expressed dissatisfaction with the initial sales process, where promises made by sales representatives were not fully met.
Summarizing:
Do we recommend LGCY Power services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, LGCY Power is distinguished as a Market Leader. Their solid presence in 30 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, LGCY Power stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
Find the Best Solar Installers Near You
