Multi-Location Company.
1st Light Energy Overview
Expert Score: 3.3/5
Founded in: 2007
Service Areas: CA, CT, MD, MA, NH, NJ, NY, NC, PA, RI, SC, UT
Certifications & Licenses: NABCEP, SEIA, BBB
1st Light Energy, established in 2007, has been an active participant in the solar industry, providing services across 12 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: 1st Light Energy’s Offerings
Customer Experience: With an average rating of 3.3, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Purchase and Installation: 1st Light Energy handles your solar purchase and installation from start to finish. They are a one-stop-shop for all your solar installation needs. Renewable Energy Solutions: Their mission is to be a complete Renewable Energy Firm that helps residential and commercial customers reduce their energy consumption and environmental impact through advanced, turn-key solar energy systems. Commercial Solar Installation: They specialize in commercial solar installation and offer products from LG Solar, Yingli, and Hanwha SolarOne America.
Online Presence and Engagement: Their website attracts 2467 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, CT, MD, MA, NH, NJ, NY, NC, PA, RI, SC, UT, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, SEIA, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering 1st Light Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
1st Light Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 6 | 3.0 |
| solarreviews.com | 37 | 2.6 |
| yelp.com | 60 | 2.5 |
| bbb.org | 3 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 41 | 3.2 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 91 | 3.6 |
| Google reviews | 70 | 4.0 |
| Expert Score | 3.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
1st Light Energy Reviews
| Company Website | 1stle.com |
| Year Founded | 2007 |
| Areas Served | CA, CT, MD, MA, NH, NJ, NY, NC, PA, RI, SC, UT |
| Services Offered | Solar Purchase and Installation: 1st Light Energy handles your solar purchase and installation from start to finish. They are a one-stop-shop for all your solar installation needs. Renewable Energy Solutions: Their mission is to be a complete Renewable Energy Firm that helps residential and commercial customers reduce their energy consumption and environmental impact through advanced, turn-key solar energy systems. Commercial Solar Installation: They specialize in commercial solar installation and offer products from LG Solar, Yingli, and Hanwha SolarOne America. |
| Roofing service | yes |
| Tesla energy equipment installation | yes |
| Panel Options | LG Solar, Yingli, Hanwha SolarOne America, Tesla |
| Battery Installations | Tesla |
| Certifications | NABCEP, SEIA, BBB |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 10 years warranty, covers all workmanship and roof penetration |
1st Light Energy Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 4,460 | 3 | 327 | 0.12 | 74.86% | 4.29% | – | 20.85% | – | – |
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1st Light Energy Social Media
What do Customers Say about the 1st Light Energy?
Positive reviews:
- Customers appreciate the company’s commitment to renewable energy and their in-house installation and customer support teams.
Negative Reviews:
- Some customers have reported issues with the installation of solar panels, leading to problems such as roof leaks.
- There have also been complaints about the company not showing up for scheduled appointments to resolve these issues.
- Another customer mentioned a problem with faulty equipment.
Positive reviews:
- Customers have praised the company for its efficiency and knowledge.
- One customer from East Elmhurst, New York, was happy with the whole process, stating that it took 8 weeks to get installed and they’ve seen their bill reduced to the basic service charge.
- Another customer mentioned that the whole process from start to finish was seamless with 1st Light Energy.
Negative Reviews:
- A customer from Norwalk, Connecticut, advised others to avoid the company at all costs, citing poor customer service and product quality.
- Another customer from Farmingdale, New York, claimed that 1st Light Energy refused to honor their 10-year warranty.
- A customer named Steven had a nightmare experience with the company, stating that they do not stand by their work and are hard to reach.
Positive reviews:
- Customers appreciated the informative and helpful nature of the company’s representatives.
- The company was praised for keeping customers updated throughout the process.
- Customers were satisfied with the company’s punctuality in terms of installation schedules.
Negative Reviews:
- The customer left feedback that his roof began to leak.
- He also indicated that the company does not get in touch and does not respond to e-mails.
Positive reviews:
- Some customers appreciate the company’s efficient and professional service, quick installation, and courteous representatives.
Negative Reviews:
- One customer mentioned that their solar panels were not working as expected and the company suggested cutting down trees on other people’s property to reduce shade.
- Another customer complained about a hardware failure within five years of installation and was charged for the diagnosis.
Positive reviews:
- Customers were satisfied with the fact that the company was able to help save on electricity bills.
Negative Reviews:
- In the negative reviews, it was mentioned that the company does not fulfill its warranty obligations to the client.
- Also, the negative reviews talked about installation delays.
Summarizing:
Do we recommend 1st Light Energy services?
Average Performer
1st Light Energy, getting our badge of an Average Performer, maintains a presence across 12 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.3, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While 1st Light Energy might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add 1st Light Energy to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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