Alba Energy review

Alba Energy is a solar energy firm that provides customized solar energy systems for homes and businesses. They provide energy efficiency evaluations and retrofits in addition to installing and monitoring solar panels on rooftops. They provide energy storage technologies and funding alternatives.
Alba Energy review

Alba Energy overview

Alba Energy is a solar energy firm that provides customized solar energy systems for homes and businesses. They provide energy efficiency evaluations and retrofits in addition to installing and monitoring solar panels on rooftops. They provide energy storage technologies and funding alternatives.

What Alba Energy has to say about itself

When you decide to go solar with Alba Energy, we want your experience to be as pleasant as possible. Alba's solar process, from sales to engineering to installation, is done entirely by W2 employees, as opposed to contract workers. Solar is a long-term investment, and we want to be there for you every step of the way.

Alba Energy Solar Review

Year Started2013
Service AreasTX
Service TypesInstallation, Financing, Construction, Roofing, Electrical Contracting, General Contracting, Solar Repair & Maintenance, Community Solar
Types PanelsMonocrystalline, polycrystalline, and thin-film modules.
Backup BatteryLithium-ion, lead-acid, and flow batteries.

Alba Energy website review

The Alba Energy corporation maintains its own website, available at Services and products related to solar energy and energy efficiency are only two of many offered on this website. It also details the company's background, goals, and offerings. The website is well-organized and simple to use, with a variety of information that may guide users in meeting their energy demands. Payment options and instructions for contacting customer support are also available online. Alba Energy's website,, is a great resource for learning about the company and the services it offers.

Alba Energy price policy

PackagesAlba Energy Solar Residential Package: Starting at $14,490, Alba Energy Solar Commercial Package: Starting at $25,490, Alba Energy Solar Battery Storage Package: Starting at $17,990, Alba Energy Solar Financing Package: Starting at $0 Down, Alba Energy Solar Maintenance Package: Starting at $14.95/month
Payment optionsCash, check, major credit cards, debit cards, PayPal, and bank transfers.
Payment discountsReferral Discount: 10% off, Military Discount: 10% off, Senior Citizen Discount: 10% off, Public Service Employee Discount: 10% off

Alba Energy online reputation

Alba Energy has generally been well-received by its clientele. Many customers like the wide range of services available and the helpfulness of the employees. However, some customers have complained about billing problems, such as being unable to decipher their bills, and delayed responses from customer support. Alba Energy, despite these concerns, continues to be a solid option for customers in need of dependable and efficient energy services.
"No warranty service will be honored by Alba Energy. Mr. Gavin finally got in touch with them after more than a week of emails and phone calls, promising to resolve the problems. Mr. Gavin is now uninterested in resolving the issue. Worst customer service ever." - Mason J.
"Until recently, I've had no issues as a client of Alba Solar Energy. Two of my panels are broken, therefore I haven't been able to make any phone calls. The answering service keeps transferring me to a different number, but no one ever picks up. Write down my details and send me an email, however the individual who sends me emails only sometimes responds. Do I currently support Alba Solar energy?" - Luke R.
"When we signed up, the agent gave us false information and made us believe that the tax credit would be a cheque that could be used to our solar loan. In addition, they provided us with a 30-day window in which to begin utilizing our service; instead, it took well over six weeks and several phone calls and emails to finally have the service switched on." - Connor P.
"It's been two months, and despite the excellent customer support, we still can't function. The tax credit is also completely misrepresented in our interactions and the materials supplied to us. We were assured, both orally and in writing, that any tax refunds we received may be used to our loan balance. Even the loan repayment form we were issued indicated a loan payment whether or not we used the credit to pay it off. You won't be eligible for the credit if your tax obligation is $0. It's embarrassing that we didn't double-check, but a written statement to that effect sounded quite definitive. The customer was misled into taking out a $25,000 loan; shame on you." - Hunter G.
"Our home improvement was put in by Alba Energy. Installation and follow-up have been subpar, despite the sales team's competence. The installers showed up with the incorrect panels, but because they were functionally equivalent, we let them proceed with the installation nonetheless. After more than 2 years of having non-reporting devices installed on our roof, and several emails and phone calls requesting assistance, we still haven't heard back about setting up an appointment. Extremely dissatisfied." - Thomas D.
"Alba has performed four solar energy installations at my home over the last eight years. Every time I compare them to the competition (in terms of pricing, service, expertise, and openness), they come out on top. They really provide what they promise." - Dylan K.
"After researching and meeting with numerous firms, we settled on Alba for our solar installation in 2019. The installation went well, and we've appreciated the cost reduction. Late in 2021, with Alba's assistance, we sold our home. We were able to easily transfer the financing to the new purchasers since they worked with our realtor to assist them comprehend the system's worth. If we hadn't relocated out of state, we definitely would have hired them to put solar panels on our new house. Both getting solar and working with Alba come highly recommended from us." - Nicholas T.
"It's been about a year and a half since I joined Alba Energy. I have to say that Alba has given me the best service possible. Two of their installers, came, removed and reinstalled my solar panels so I could get my roof fixed. Their dedication to the job was inspiring. They are a pleasure to deal with and will answer any questions you may have." Dasha arranged for the services I needed. Her efforts in managing my roofing company's schedule impressed me. Alba Energy's excellent customer service speaks for itself; thank you for all you do! Best wishes for the holiday season!" - Evan S.
"Alba Energy assisted us in fulfilling a long-held ambition of turning solar, and they did it with boundless energy and kind discourse. Their original proposal was clear and professional, and they responded quickly to our questions about how to pay for the system. Before, we hadn't considered going solar because of the expense, but they helped us figure out a way to do it without breaking the bank. To bring us to 100% solar power, Alba Energy went above and above, installing additional wiring and enough capacity for a future electric vehicle charging. The outcome has met with our approval." - Lucas T.
"So that the solar plan would still function with the new rooflines, Jack gave me a quotation six months ago when we first began the structural rebuild. Even as building progressed and we worked out the details of the final panel layouts, he was ready to keep his pricing same for the whole six months. The installation took just a day once we were ready, and now we're proud solar farmers. 29 panels and tiny inverters make up the 10 kW system. Should get us almost to net-neutral over the course of a year, and the solar panels blend in as if they were always a part of the house's architecture. Four days down, twenty-five more to go! The system will have a net payback of about 8–9 years (taking into account the 30% fed discount). On the basis of expected production and pricing, I see this as a kind of prepayment for our power at roughly 6 cents per KWH. Production is looking fantastic, especially considering we're just a week away from the winter solstice. If we ever get a second system, we'd definitely choose Alba again." - Kevin O.

Alba Energy Social media

YouTube Channel 9 Subscribers

Alba Energy average reviews

SourceVotesAvg. Score


Alba Energy Pros & Cons

  • High Cost of Installation
  • Limited Service Areas
  • Long Wait Times
  • Affordable
  • Professional
  • Reliable

Alba Energy Final Conclusions

Provider of solar energy systems for homes in Texas, Alba Energy. They provide solar power installation, solar power finance, and solar power storage systems. Alba Energy has received mostly good feedback from consumers, who have praised the company's helpful staff and high-quality solar panels.

Alba Energy locations

Main Address1601 Rio Grande, Ste 300 Austin, TX 78701
Phone Number800-238-3112

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