ARP Solar Overview
Expert Score: 4.5/5
Founded in: 2008
ARP Solar, established in 2008, has been an active participant in the solar industry, providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: ARP Solar’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar, Commercial Solar
Online Presence and Engagement: Their website attracts 867 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across KY, OH, PA, WV, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering ARP Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
ARP Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 4 | 5.0 |
solarreviews.com | 18 | 4.4 |
yelp.com | 1 | 1.0 |
bbb.org | No reviews | No reviews |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | No reviews | No reviews |
angi.com | 2 | 5.0 |
birdeye.com | No reviews | No reviews |
Google reviews | 23 | 4.7 |
Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
ARP Solar Reviews
Company Website | arp-solar.com |
Year Founded | 2008 |
Areas Served | KY, OH, PA, WV |
Services Offered | Residential Solar, Commercial Solar |
Roofing service | – |
Panel Options | SolarEdge, LG. REC. SolarWorld, TEsla, Silfab, CanadianSolar, Jinko, SMA, ENPHASE |
Battery Installations | Generac, LG, Tesla, ENPHASE |
Certifications | BBB, NABCEP |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | a 15-year workmanship guarantee |
ARP Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
867 | 1 | 0 | 0.43 | 42.38% | 37.52% | 0.76% | 11.30% | 0.18% | 6.99% |
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ARP Solar Social Media
What do Customers Say about the ARP Solar?
Positive Criteria:
- Professionalism and Expertise: Customers appreciate the professionalism and expertise of ARP Solar’s team. They highlight the company’s ability to provide clear and detailed quotes, making the decision-making process easier.
- Customer Service: The responsiveness and helpfulness of the staff are frequently praised. Customers value the prompt responses and the willingness to address any issues quickly.
- Quality of Installation: The quality of the installation work is often mentioned positively. Customers note the neat routing of conduits and the addition of extra features like electric vehicle charger outlets.
- Support and Guidance: ARP Solar’s support in setting up interconnection and net-metering agreements, as well as their assistance with claiming Solar Renewable Energy Credits (SRECs), is highly valued.
Negative Criteria:
- Initial Communication: Some customers experienced delays in initial communication and follow-up. They felt that the response time could be improved.
- Limited Availability: A few reviews mentioned that ARP Solar’s services are not available in all areas, which can be a limitation for potential customers.
Positive Criteria:
- Professionalism and Expertise: Clients value the expertise and reliability of the ARP Solar team. They emphasize the company’s capacity to deliver clear and precise quotations, making decision-making easier.
- Quality of Installation: The quality of the installation work is frequently praised positively. Customers like the tidy conduit routing and the incorporation of extra amenities such as electric vehicle charging stations.
Negative Criteria:
- Initial Communication: Some customers reported delays in first communication and follow-up. They believed that the response time may be improved.
- Limited Availability: Several comments stated that ARP Solar’s services are not available in all places, which may limit potential clients.
Positive Criteria:
- Quality of Installation: Positive comments are frequently made about the quality of the installation work. Customers like the sleek and efficient work, which includes careful conduit routing and the addition of practical amenities such as electric vehicle charger outlets.
- Customer Service: The ARP Solar crew has been lauded for their response and helpfulness. Customers appreciate the quick responses to inquiries and the assistance in setting up interconnection and net-metering agreements.
Negative Criteria:
- Communication Delays: Certain customers suffered communication delays, particularly in the project’s early stages. They believed that the response time may be improved.
- Service Availability: A few reviews stated that ARP Solar’s services are not available in all desired places, which may be a disadvantage for some potential consumers.
Positive Aspects:
- Professionalism: Customers frequently praise the professionalism and friendliness of the ARP Solar team. They appreciate the low-pressure approach during initial consultations and the thoroughness of the installation process.
- Customer Support: Many reviews highlight the excellent customer support, noting that the team is responsive and helpful in setting up interconnection and net-metering agreements.
Negative Aspects:
- Communication Issues: Some customers have reported issues with communication, particularly regarding scheduling and follow-up after the installation.
- Cost Concerns: A few reviews mention that the cost of services can be higher compared to other providers, which might be a consideration for budget-conscious customers.
Positive Aspects:
- Professionalism: Customers routinely compliment the expertise and friendliness of the ARP Solar crew. They enjoy the low-pressure attitude to initial consultations and the thoroughness of the installation process.
- Customer Support: Numerous evaluations praise the great customer service, stating that the crew is responsive and helpful in establishing interconnection and net-metering agreements.
Negative Aspects:
- Communication Issues: Some consumers have noticed communication challenges, particularly with relation to scheduling and post-installation follow-up.
- Cost Concerns: According to a few reviews, the cost of services can be greater than those of other providers, which may be a factor for budget-conscious customers.
Summarizing:
Do we recommend ARP Solar services?
Expert Choice
ARP Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 4 states. With a foundation dating back to 2008 and a commitment to not using subcontractors, ARP Solar offers warranties ranging from 15 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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