Bright Home Energy Overview
Expert Score: 4.8/5
Founded in: 2018
Service Areas: AZ
Services they provide: Solar Power, Energy Saving
Certifications & Licences: BBB
Bright Home Energy, established in 2018, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Bright Home Energy’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Power, Energy Saving.
Online Presence and Engagement: Their website attracts 0 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Bright Home Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Bright Home Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 17 | 3.9 |
| bbb.org | 5 | 4.83 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 6 | 5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 352 | 4.8 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Bright Home Energy Reviews
| Company Website | brighthomeenergy.com |
| Year Founded | 2018 |
| Areas Served | AZ |
| Services Offered | Solar Power, Energy Saving |
| Roofing service | – |
| Tesla energy equipment installation | – |
| Panel Options | – |
| Battery Installations | – |
| Certifications | BBB |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | – |
Bright Home Energy Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 436 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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What do Customers Say about the Bright Home Energy?
Positive Aspects:
- In-House Work: Unlike many other solar companies, Bright Home Energy does not contract out its work. Everything is handled by their own employees. This results in quicker installation times, a better customer service experience, and lower costs.
- Mission Statement: Their mission is to “Powering a Better Experience.” Bright Home Energy prioritizes exceeding customer expectations and maintaining a relationship of trust and communication to provide a pain-free experience.
Negative Aspects:
- While some customers appreciate their services, others have expressed concerns. It’s essential to consider both sides when evaluating Bright Home Energy’s offerings.
Positive Aspects:
- Prompt Service: Customers appreciate the courteous and professional team members who promptly answer calls and schedule assessments.
- Fair Pricing: The cost of services is considered reasonable, and repairs come with a valuable guarantee.
- Efficient Assessment: Mr. Shanauk was dispatched swiftly to assess roofs, demonstrating efficiency.
Negative Aspects:
- Unfortunately, due to ongoing updates, existing reviews and complaints are temporarily inaccessible on the BBB profile.
- Some customers may find this lack of access to historical feedback frustrating.
Positive Criteria:
- Service Excellence: BrightHome Energy is distinguished as the premier choice for solar solutions, holding the top spot in service excellence.
- Ease of Use: Customers find the company’s services user-friendly and appreciate the ease of navigation on their platform.
- Job Updates: Frequent updates on new jobs in the area are provided, enhancing the overall customer experience.
Negative Criteria:
- Roof Tile Issues: Some customers have faced problems with broken roof tiles after solar panel installation. Despite multiple attempts by the company to replace them, some tiles remained unrepaired.
- Lack of Responsiveness: A complaint highlights the company’s lack of responsiveness when it comes to reimbursing a customer for professional roof repairs.
Positive Aspects:
- Top Solar Contractor: BrightHomeEnergy is distinguished as the premier choice for solar solutions in Arizona. Their commitment to customer satisfaction has earned them the top spot in service excellence.
- Quality Installations: Customers frequently commend BrightHomeEnergy for their high-quality solar panel installations. The workmanship and attention to detail seem to meet or exceed expectations.
- Responsive Customer Service: Reviewers appreciate the prompt and helpful responses from BrightHomeEnergy’s customer service team. Whether it’s inquiries about system performance or maintenance, they feel well-supported.
Negative Aspects:
- Scheduling Challenges: Some reviews mention delays in installation appointments or service visits. Improving scheduling efficiency could enhance the overall customer experience.
- Communication Gaps: A few customers express frustration with communication breakdowns. Clearer updates during the installation process and better follow-up could address this concern.
Summarizing:
Do we recommend Bright Home Energy services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Bright Home Energy is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Bright Home Energy stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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