Alpenglow Energy (SunUs) Overview
Expert Score: 4.5/5
Founded in: 2010
Alpenglow Energy (SunUs), established in 2010, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Alpenglow Energy (SunUs)’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Power Installation: They install solar photovoltaic systems for residential and commercial properties. Electrical Services: This includes new construction wiring, renovations, and design-build projects. LED Lighting: They offer LED retrofits and lighting solutions. Heat Tape: Installation of heat tape systems. Batteries and Generators: They provide battery storage solutions and generator installations. Off-Grid Systems: Solutions for off-grid solar power systems.
Online Presence and Engagement: Their website attracts 0 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across UT, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Alpenglow Energy (SunUs) for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Alpenglow Energy (SunUs) Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 12 | 4.2 |
| yelp.com | 6 | 4.5 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 4 | 4.3 |
| birdeye.com | 6 | 5.0 |
| Google reviews | 15 | 4.7 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Alpenglow Energy (SunUs) Reviews
| Company Website | alpenglowenergy.com |
| Year Founded | 2010 |
| Areas Served | UT |
| Services Offered | Solar Power Installation: They install solar photovoltaic systems for residential and commercial properties. Electrical Services: This includes new construction wiring, renovations, and design-build projects. LED Lighting: They offer LED retrofits and lighting solutions. Heat Tape: Installation of heat tape systems. Batteries and Generators: They provide battery storage solutions and generator installations. Off-Grid Systems: Solutions for off-grid solar power systems. |
| Roofing service | – |
| Panel Options | Monocrystalline solar panels. |
| Battery Installations | Battery Storage: They offer battery storage solutions to store excess energy generated by solar panels for later use. Off-Grid Systems: They provide off-grid systems that include battery storage, allowing for energy independence. Generators: They also offer generator installations as a backup power source in addition to battery storage |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | – |
Alpenglow Energy (SunUs) Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 0 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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Alpenglow Energy (SunUs) Social Media
What do Customers Say about the Alpenglow Energy (SunUs)?
Positive Criteria:
Professional Installation: Many customers praised the clean and professional installation process.
Customer Service: Positive reviews highlighted the knowledgeable and proactive team.
Competitive Pricing: Customers appreciated the affordability and competitive pricing.
Reliability: The company was noted for its reliability and ability to handle unexpected issues effectively.
After-Sales Support: Good after-sales support and assistance with tax credits were frequently mentioned.
Negative Criteria:
Communication Issues: Some customers reported poor communication and customer service.
Project Delays: There were occasional mentions of delays in project completion.
Positive Reviews:
Professionalism and Knowledge:
Baylie Z.: Praised the professionalism and knowledge of the sales reps, project managers, and crew. Found the entire process enjoyable and would recommend Alpenglow to friends and family.
S B.: Highlighted the company’s customer service orientation, proactivity, and knowledge. Highly recommended for solar and electric projects.
Deborah L.: Mentioned the team’s professionalism and responsiveness. Happy with the solar panels purchased and the accurate power production estimation.
Quality of Work:
Vanessa L.: Appreciated the honesty, realness, and hard work of the team that rewired her house. Plans to hire them for solar installation in the future.
Jay M.: Highly recommended Josh and Dave for their work on his system, expressing complete satisfaction.
Negative Reviews:
Marketing Practices:
Matthew H.: Criticized the company’s marketing methods, particularly the use of robocalls and cloned/spoofed numbers. Felt that the company ignored the Do Not Call Registry and used boiler room phone banks, which led to a negative experience.
Positive Criteria:
Quality: Customers praised the quality of the solar panels, specifically mentioning the Suniva panels which are made in the US.
Pricing: The community solar program offered significant discounts, making the project more affordable.
Professionalism: Some customers found the employees to be pleasant and friendly.
Punctuality: There were instances where the company was on time for meetings and work.
Negative Criteria:
Responsiveness: Several customers reported poor communication, with delays in callbacks and updates.
Punctuality: There were complaints about the company not arriving on time for appointments.
Customer Service: Some customers felt that their concerns were not adequately addressed by the owner.
Positive Criteria:
Customer Service: Many customers praised the friendly and knowledgeable staff who were responsive to their questions and concerns.
Quality of Work: Several reviews highlighted the high quality of the solar installations and the professionalism of the technicians.
Pricing: Some customers appreciated the competitive pricing and the value they received for their investment.
Negative Criteria:
Communication Issues: A few customers mentioned delays in communication and scheduling, which led to frustration.
Installation Delays: There were some complaints about delays in the installation process, causing inconvenience to the customers.
Positive Criteria:
Professional Installation: Many customers praised the clean and professional installation process. They appreciated the team’s handling of county permitting and interactions with the power company.
Customer Service: Several reviews highlighted the knowledgeable and proactive team members, who were responsive to customer concerns and needs.
Reliability: Customers mentioned the reliability of the installation and the system’s performance, often exceeding expectations.
Communication: Open and clear communication was frequently noted, with the management team making the process enjoyable and addressing all concerns.
Negative Criteria:
Customer Service Issues: A few customers reported poor communication and customer service, describing it as horrible and disappointing.
Unexpected Hiccups: Some reviews mentioned unexpected complications during the installation process, although these were generally resolved by the team.
Summarizing:
Do we recommend Alpenglow Energy (SunUs) services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Alpenglow Energy (SunUs) is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Alpenglow Energy (SunUs) stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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