Bright Home Solutions, Inc. Overview
Expert Score: 4.9/5
Founded in: 2020
Bright Home Solutions, Inc., established in 2020, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Bright Home Solutions, Inc.’s Offerings
Customer Experience: With an average rating of 4.9, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar, Battery Storage, Solar + Roof Package
Online Presence and Engagement: Their website attracts 1084 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as -, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Bright Home Solutions, Inc. for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Bright Home Solutions, Inc. Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 4 | 5 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 1 | 4 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 28 | 4.9 |
| Google reviews | 28 | 4.9 |
| Expert Score | 4.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Bright Home Solutions, Inc. Reviews
| Company Website | brighthomesolutions.com |
| Year Founded | 2020 |
| Areas Served | MA |
| Services Offered | Residential Solar, Battery Storage, Solar + Roof Package |
| Roofing service | – |
| Panel Options | – |
| Battery Installations | Energy Storage |
| Certifications | – |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | – |
Bright Home Solutions, Inc. Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 177 | 3 | 99 | 0.35 | 1.07% | 0.9687908382 | 0.10% | 0.87% | 0.01% | 1.07% |
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Bright Home Solutions, Inc. Social Media
What do Customers Say about the Bright Home Solutions, Inc.?
Positive Aspects:
- Highly Trained Team: Bright Home Solutions’ sales team undergoes weekly training to stay informed about solar industry changes.
- Educational Approach: They prioritize educating clients about different solar programs available in Massachusetts, ensuring homeowners make informed decisions.
- In-House Installation and Service: Bright Home Solutions manages the entire installation process with their own team, avoiding subcontractors.
Negative Aspects:
- Communication Challenges: Some reviews mention difficulties in communication during the installation process.
- Response Time: While most customers had positive experiences, a few felt that response time could be improved.
Positive Criteria:
- Move-Out Cleaning: Customers appreciate the thorough and on-time move-out cleaning services provided by Bright Home Solutions.
- Responsive Booking Process: The company’s easy booking process and responsiveness stand out.
Negative Criteria:
- Limited Reviews: Unfortunately, there are not many reviews available for Bright Home Solutions on Yelp.
- Owner Identity Hidden: The website’s owner hides their identity on WHOIS using a paid service, which may raise concerns.
Positive Criteria:
- Useful Features: Customers appreciate the useful features provided by Bright Home Solutions. These features have helped boost their online presence and improve review ratings.
- Excellent Long-Term Experience: Some users have been using Bright Home Solutions for over five years and find it to be an invaluable tool for their business. The user interface is intuitive, making it easy to manage reviews and monitor online reputation.
Negative Criteria:
- Customer Service Issues: Some customers have reported woeful customer service experiences. They struggled to get responses via email or phone/Zoom, despite being charged for the service.
- Comparison to Other Brands: A few users mentioned that there are other brands/products with similar features available at a lower cost and better customer service.
Positive Criteriums:
- Prompt Service: Several customers appreciate the company’s quick response and efficient service.
- Friendly Staff: Many reviewers mention the friendly and helpful staff members.
- Quality Workmanship: Positive feedback highlights the high-quality work done by Brighthomesolutions.com.
Negative Criteriums:
- Pricing Concerns: Some customers express dissatisfaction with the pricing, finding it higher than expected.
- Communication Issues: A few reviews mention difficulties in communication or delays in getting updates.
- Scheduling Challenges: There are reports of scheduling conflicts or missed appointments.
Summarizing:
Do we recommend Bright Home Solutions, Inc. services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Bright Home Solutions, Inc. is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Bright Home Solutions, Inc. stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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