Brightstar Solar review

Our company's goal since its inception in 2009 has been to use sustainable solar power production to help our consumers, the planet, and the nation. The great individuals that work for the firm in construction, together with Mona and Jon's dedication to honesty and high standards, explain the company's consistent success over the last decade.

Brightstar Solar overview

Our company's goal since its inception in 2009 has been to use sustainable solar power production to help our consumers, the planet, and the nation. The great individuals that work for the firm in construction, together with Mona and Jon's dedication to honesty and high standards, explain the company's consistent success over the last decade.

What Brightstar Solar has to say about itself

Our "junior" crew members have completed hundreds of installs and apply the same level of care and attention to detail to every job. Brightstar Solar provides its clients with unrivaled service by always using the highest quality materials, always designing with an eye for aesthetics, and always installing PV systems without a hitch. We make it possible for our clients to generate their own clean electricity in a way that is risk-free, reliable, and financially rewarding. As an added service, we help homeowners find solar financing options to lower the upfront cost of going solar.

Brightstar Solar Review

Year Started2009
Service AreasMA, NY, SC
Service TypesInstallation, Financing
Types PanelsMonocrystalline, polycrystalline, and thin-film solar panels
Backup BatteryLithium-ion batteries, lead-acid batteries, and nickel-cadmium batteries
CertificationsNABCEP, SEIA

Brightstar Solar website review

The website features a simple, contemporary layout. Utilizing symbols and graphics of superior quality improves aesthetic appeal. The firm and its services are briefly described on the home page. A call-to-action button that viewers can utilize to seek a free consultation is clearly displayed, which is a fantastic method to nudge prospective clients to take action. The website offers comprehensive information on the solar energy services and products that Brightstar Solar offers. The residential, business, and agricultural service categories make it simple for consumers to access the information they want. There is a distinct website for each category with thorough information, including advantages, financing possibilities, and case studies. On the website, you may read client endorsements and case studies of effective solar systems. A dictionary, FAQs, and a blog are just a few of the materials provided by Brightstar Solar. The blog is often updated with educational posts that show the company's expertise in the field. Users of the website may contact the company through a contact form, phone number, and office address, among other methods. Overall, the website for Brightstar Solar successfully conveys the business's knowledge of solar solutions. It delivers thorough information, engages consumers with user reviews and case studies, and offers a range of tools to educate and assist prospective customers.

Brightstar Solar price policy

PackagesFrom $10,000 to $30,000 or more
Payment optionsCash, Check, Credit or Debit Card (Visa, Mastercard, or American Express cards), Bank Transfer, PayPal, Financing Options
Payment discountsCash discounts, Bulk purchase discounts

Brightstar Solar online reputation

It is clear from the offered customer reviews that the majority of consumers have given Brightstar Solar favorable comments. With reasonable costs per kilowatt, kilowatt-hour, and individual panel, the firm stands out as being more affordable than other installations. Customers like Brightstar's lack of pushy sales techniques because it gives them the freedom to think things through on their own without feeling rushed. The Brightstar representative, Jon, is to be applauded for his honesty, professionalism, and readiness to provide sound counsel. Numerous clients have praised Jon and the Brightstar Solar crew for their professionalism and technical understanding. They value Jon's comprehensive evaluation of their demands and his specially created plans, which showed that he was aware of their unique requirements. The organization works with clients to discover solutions even when confronted with obstacles like limited funds and governmental regulations, and the installation process is often characterized as swift and painless. Customers express pleased with the quality of the solar panel installation and its effectiveness. They value the care taken to follow local regulations and pay close attention to detail. Most of the time, customers highly praise the timeliness and assistance offered by Brightstar's customer care staff. The company's pestering phone calls and a bad salesperson experience were also brought up in one unfavorable review, however. Customer service might need some work, according to another evaluation, which calls for quicker response times and procedure improvement. Last but not least, one client had a really bad experience that included dishonesty throughout the sales process, slowness and disarray during installation, continuous problems with failing panels, and poor customer support. While most evaluations for Brightstar Solar are favorable overall, there are several areas where the business may enhance its customer care and response times to guarantee uniform client happiness.
"Normally, I would not do this since it is not necessary, but this firm has a history of harassing its employees and customers. They usually phone me once or twice a day. They continue to bother me daily despite my repeated requests that they remove my number from their calling list. The salespeople were so nasty that I did not even bother trying to explain why I was not interested in getting an estimate from them." - Kiekie
"Overall, my experience with Brightstar Solar was average. The installation personnel was efficient and skilled, and the functioning of the panels appears to be normal. Still, I believed support could have responded faster to my inquiries. In a few instances, I was required to repeatedly follow up before my queries or concerns were addressed. Although the final product meets expectations, there is room for process refinement." - Edgar
"I had a horrible experience working with Brightstar Solar. The salesperson deceived about providing superior support and a straightforward installation procedure. The installation team was tardy and disorganized. The panels themselves have been underperforming, and regardless of how many times I have contacted customer service, I have never received a satisfactory response. Considering my personal experience, I cannot recommend Brightstar Solar." - Lillian
"When comparing prices per kilowatt, kilowatt-hour, and individual panel, Brightstar was by far the most affordable installer I contacted. For this, I contacted a total of seven potential set-up businesses. Only Brightstar did not use aggressive sales methods. They did not harass me with phone calls or pressure me into buying their wares. Jon suggested several things, but he finally let me choose out the solar panels and inverters on my own. I never felt like I could trust the other firms, despite all of their glitzy advertising and promises that solar panels would solve all of your problems. If you chat to Jon, he will just give you the cold hard truths. The setup looked amazing and worked well. I am pleased as punch with the outcome." - Kevin
"A colleague of mine from a few years ago recommended Brightstar to me. It is a good thing I did! Jon inspected the area and provided a quote thereafter. His straightforwardness and lack of b.s. was really appreciated. Together, our municipality and ENE crafted a plan perfectly tailored to our requirements, budget, available incentives, etc. Nothing major went wrong, and he addressed all of our concerns. When our funding was not available as quickly as Jon, he still found a way to have the system installed a little bit early and worked with us to find a solution. Engineer that I am, I am not a solar specialist. Having read a few proposals and doing some research on my own, I can tell when the reality takes a second seat to the pitch. Never once did I feel like that with Brightstar. My impression was that Jon was helping me out with more than simply paneling. For instance, we were interested in battery storage, but Jon cautioned us not to get too excited (yet!) since the technology's pricing and performance are not yet there. I give Jon and Mona my best recommendation and tell all my friends and family about them!" - Chris
"Brightstar was a pleasure to deal with. The wit, compassion, and will to please of Jon and Mona were immediately obvious. As someone with a technical background, I can attest to Jon's greatest strength: his ability to analyze your land and your requirements and provide a plan that makes sense. Actually, I received ten bids before settling on Jon. Seven out of the ten suggestions dealt with systems that were undersized by half. It turned out that Jon's plan and proposal were perfect. The unbelievable element of this tale is that I really spent less money considering the massive scale of the system. I felt very comfortable recommending my relative to Jon. He had to work hard and win their trust, which he did. I will keep recommending Brightstar whenever possible." - Chris
"The installation of our solar panels was a breeze thanks to the efforts of Jon and Mona. In spite of the competition in the solar contractor industry, I would strongly suggest using them. If you are in the market for a contractor, you should put Brightstar at the top of your list. Before choosing Brightstar Solar, I did my homework and compared prices from many other providers. I liked how relaxed and straightforward Jon was with the procedure and the specifics of the estimate when we met at my house. I appreciated that I was not subjected to a high-pressure sales presentation or rushed into making a choice on this project. Jon was excellent at his job, answering all my questions thoroughly and patiently both in person and afterwards by email. After we signed the agreement, he patiently explained everything to me and was there for me every step of the way. No corners were cut, and everything was completed to my local standards. Mona helped keep the paperwork in order while Jon oversaw construction on-site and coordinated with Eversource to join the grid and participate in the SMART program. My concerns were addressed promptly, and working with Mona was a pleasure. My municipality's electrical inspection procedure caused the only minor hassles and setbacks. Jon was able to assist get things moving ahead while my inspector gave practically no notice for inspections. Because every home and municipality is unique, I feel it is important to let anybody thinking about working with Brightstar Solar know that Jon is very professional and makes great efforts to work with the municipality to get things right and work through any politics, etc. that may stand in the way of the project." - Richard
"Our family is happy to recommend Brightstar Solar, who put in a 6.4 kWp system at our Spencer, MA home. Jon and Mona Reese, longtime solar industry professionals, own and operate Brightstar Solar. Brightstar came highly recommended to us, and we could not be happier with our choice. At first, Jon came out and helpfully addressed all of our concerns, whether they be related to incentives, timelines, or the relative merits of various manufacturers. No one made me feel rushed or obligated in any way. He gave a straightforward account of the situation. Based on our energy needs, the slope of our roof, and the presence of nearby trees and buildings, he determined how efficient solar power would be for us. Thankfully, everything worked out well for us. They were fast to come up with a plan and price it out for us. We immediately got to work on arranging the money side of things. They informed us of the many federal and state incentives available. We posed several questions to them, and they swiftly responded. After arranging funding via the Mass Solar Loan program, they arrived to begin the installation. The installation took a few days, and they were cooperative with the locals throughout the permission process and the exchange of our electric meter with National Grid. Even after we had completed our transaction entirely online and paid in full, they were quick to respond to any remaining queries we had. Simply put, there is no better company to work with than Brightstar Solar if you are interested in solar energy. They are convenient, nearby, skilled, and quick to respond." - Jon

Brightstar Solar Social media
With a cover photo featuring a solar panel installation and a profile image bearing the firm emblem, the page has a polished and aesthetically pleasing look. The page is authenticated with a validated blue check mark. The website often posts articles on solar energy, renewable energy sources, as well as news about the initiatives and accomplishments of the business. Customers may post evaluations and ratings on the page in the reviews area. The majority of evaluations are favorable, which speaks well of the business's professionalism, work ethic, and customer service. The informational and entertaining material strives to enlighten readers about the advantages and solutions offered by solar energy. A sizable number of people follow the page, suggesting a respectable degree of activity. Posts attract a lot of likes, comments, and shares, which shows that the community is lively and interested. Users may access the company's website and more details about their services and products by clicking the "Read More" button on the page. Contact details, such as a phone number, email address, and website link, are included in the "About Us" section to make it simple for visitors to get in touch with us with inquiries or requests for guidance.
Brightstar Solar's LinkedIn profile is a great resource for learning about the company's background, areas of specialization, and employee involvement. Brightstar Solar's objective to supply high-quality solar energy solutions is briefly described in the business overview section. The company's dedication to sustainability and cutting down on carbon emissions is highlighted, and its emphasis on solar systems for homes and businesses is mentioned. Employee enthusiasm is clearly high if they created this page. Several staff members are profiled there, along with their specific duties, years of experience, and professional highlights. This demonstrates how much Brightstar Solar appreciates its staff and promotes an environment where they may shine. The LinkedIn profile for Brightstar Solar claims to have between 2 and 10 staff members. This provides evidence that the company is probably not very large. Her involvement in the community is highlighted on the Brightstar Solar LinkedIn profile. He writes online about local charity activities, business collaborations, and other such topics. This exemplifies the firm's dedication to becoming a responsible member of the neighborhoods it serves. Brightstar Solar employment opportunities are listed on this page. This may indicate that the firm is actively recruiting for new employees. It advertises open positions and solicits applications from interested parties. Brightstar Solar's LinkedIn profile successfully conveys the company's vision, competence in the field, and dedication to its employees and the local community. It is a venue for flaunting its accomplishments, drawing in new talent, and boosting public faith in solar power.
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Brightstar Solar average reviews

SourceVotesAvg. Score
solartribune.comNo reviewsNo reviews
Google reviews654.9


Brightstar Solar Pros & Cons

  • Experience and knowledge
  • Comprehensive Services
  • Energy efficiency
  • Space Requirements
  • Maintenance and repair
  • Limited availability

Brightstar Solar Final Conclusions

In the solar installation sector, Brightstar Solar has established a strong name because to their skill, affordability, and dedication to client happiness. For consumers wishing to transition to clean and renewable energy sources, the organization is well recognized for delivering inexpensive prices per kilowatt, per kilowatt hour, and per panel. The sales strategy of Brightstar Solar is one of its notable features. Brightstar does not utilize pushy sales techniques or persistently contact consumers to bother them, in contrast to certain other installations. Instead, they place a higher priority on giving customers accurate information so that they may make choices at their own speed. Customers who respect the absence of pressure and the capacity to trust a firm have responded favorably to this dedication to honesty. The overall effectiveness and reputation of Brightstar Solar are excellent. The business has made a name for itself as a respectable and trustworthy solar panel installer by delivering excellent customer service, giving cost-effective solutions, and installing solar panels. Brightstar Solar can further solidify its reputation as a dependable provider of solar power systems by continuing to place a high priority on openness, experience, and customer happiness.

Brightstar Solar locations

Main Address257 Maple St, Unit 2 Marlborough, MA 01752
Phone Number6175640050

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James Savino
James Savino

As our Chief Writer & Data Scientist James combines his extensive knowledge of renewable energy with a talent for clear, engaging writing. He's instrumental in crafting content that educates and inspires our audience about solar energy.

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