SUNation Energy review

Positive Reviews:

• Customers generally appreciate SUNation Energy for their reliability, reasonable costs, and high marks for customer service.
• They are known for their professionalism and the high level of customer experience and support they provide.
• They have installed over 8,000 residential and commercial projects, and they pride themselves on their client relationships.

Negative Reviews:

• Some consumers have reported issues with installation delays.
• There have been complaints about invoicing problems.

Positive Reviews:

• Customers praised the company for its professionalism.
• The responsiveness of the team was appreciated.
• Quality of installation was highly rated.
• One customer mentioned that the installation was prompt, fast, extremely neat, and professional.
• Another customer had a great experience with their second installation, highlighting the helpfulness and professionalism of the team.

Negative Reviews:

• There were complaints about delays in the installation process.
• Lack of communication was a common issue raised by customers.
• One customer experienced a severe delay with minimal communication after paying the deposit.
• They were promised a system installation by 2020 to receive the 2020 credit, but as of March 2021, they were still waiting for installation.

Positive Reviews:

• Customers appreciated the company’s professionalism and courteousness.
• They were kept informed and updated throughout the whole process.
• The installers were praised for their phenomenal job.
• One customer mentioned that they are truly enjoying their $12.00 electric bills.

Positive reviews:

• Customers have praised SUNation Energy’s professionalism, responsiveness, and punctuality throughout the installation process.
• Many customers have reported a smooth and hassle-free experience, with the company handling all the paperwork and permitting requirements.
• Customers have appreciated the company’s attention to detail and the quality of the installed solar systems.

Negative reviews:

• Some customers have complained about delays in the installation process, with the company taking longer than expected to complete the work.
• A few customers have reported issues with the performance of their solar systems, such as lower than expected energy production.
• A small number of customers have expressed dissatisfaction with the company’s communication and customer service, particularly when addressing any problems that arose.

Positive Reviews:

• A current employee mentioned that if you are not happy working at this company, you are not a happy person. The fun culture of this company includes everyone in some way.
• Another current employee praised the productive and fun work environment.

Negative Reviews:

• A former employee mentioned that unless you are a part of the original team, you have little to no chance for any type of advancement.
• Another former employee mentioned poor management from the top down and lack of proper training.

Positive Reviews:

• One customer mentioned that the entire process was extremely efficient and the installers were polite and left their home spotless.
• Another customer rated the service as excellent and mentioned that the technician was thorough and clear.

Negative Reviews:

• A customer mentioned that SUNation damaged their roof and refused to do repairs.
• Another customer was disappointed with the company as they failed to keep their word and promise in multiple aspects.

Positive Reviews:

• Customers have praised the company for its efficient process and polite installers. They appreciated that their homes were left spotless after the installation.
• The company’s professionalism and commitment to customer satisfaction have been highlighted in several reviews.
• Some customers have specifically mentioned the thorough and clear explanations provided by the technicians.

Negative Reviews:

• There were instances where customers reported damage to their roofs during the installation process, and they felt the company was not responsive in addressing these issues.
• Some customers expressed disappointment with the company’s commitment to its promises.

Positive reviews:

• Seamless installation process from start to finish.
• Knowledgeable and helpful staff who guided customers through the entire process.
• High-quality solar panels and equipment that have been performing well.
• Competitive pricing and excellent value for the investment.
• Commitment to customer satisfaction and addressing any issues promptly.

Negative reviews:

• Difficulty in getting in touch with the sales representative at times.
• Some challenges navigating the paperwork and red tape involved in the process.
• A small number of customers who experienced minor issues during the installation that were eventually resolved

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, SUNation Energy is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, SUNation Energy stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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