Celestial Solar & Water Systems Overview
Expert Score: 4.8/5
Founded in: 2001
Celestial Solar & Water Systems, established in 2001, has been an active participant in the solar industry,
providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Celestial Solar & Water Systems’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Pool Heating, Solar Electric Panels, Solar Thermal Panels, Water Filtration & Treatment, Whole House Water Filtration, Water Softening Systems, Reverse Osmosis Systems, Solar System Repair & Maintenance, Water Filtration System Maintenance, Financing Options
Online Presence and Engagement: Their website attracts 1611 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NV, CA, AZ, FL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, SRCC, FSEC, CSI, NSF, IAPMO, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Celestial Solar & Water Systems for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Celestial Solar & Water Systems Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 17 | 4.5 |
| bbb.org | 1 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 2.3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 519 | 4.8 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Celestial Solar & Water Systems Reviews
| Company Website | celestialsolar.com |
| Year Founded | 2001 |
| Areas Served | NV, CA, AZ, FL |
| Services Offered | Solar Pool Heating, Solar Electric Panels, Solar Thermal Panels, Water Filtration & Treatment, Whole House Water Filtration, Water Softening Systems, Reverse Osmosis Systems, Solar System Repair & Maintenance, Water Filtration System Maintenance, Financing Options |
| Roofing service | – |
| Panel Options | Monocrystalline Solar Panels: These high-efficiency panels are made from a single crystalline silicon ingot, providing better performance in high-heat and low-light conditions. Polycrystalline Solar Panels: Cost-effective panels made from multiple silicon fragments, offering a budget-friendly alternative with slightly lower efficiency compared to monocrystalline panels. |
| Battery Installations | Lead-Acid Batteries: Traditional and cost-effective, but require regular maintenance and have a shorter lifespan. Lithium-Ion Batteries: Modern choice with a longer lifespan, higher energy density, and lower maintenance. Nickel-Cadmium Batteries: Less common but offer good performance and durability. |
| Certifications | NABCEP, SRCC, FSEC, CSI, NSF, IAPMO |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 12-year workmanship warranty |
Celestial Solar & Water Systems Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,611 | 2 | 38 | 0.61 | 62.00% | 19.76% | 0.71% | 4.84% | 0.04% | 12.66% |
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Celestial Solar & Water Systems Social Media
What do Customers Say about the Celestial Solar & Water Systems?
yelp.com
Positive Aspects
- Competitive Pricing: Many customers appreciated pricing, often lower than competitors while maintaining high quality.
- Detailed Quotes: Some reviews praised the company for providing well-structured, transparent breakdowns of costs.
- Professional and Knowledgeable Staff: Many reviewers highlighted the team’s professionalism, patience, and expertise, especially in explaining solar panel placement and system functionality.
- High-Quality Products: The company uses iSwim panels, which were noted as a reliable and efficient choice.
- Timely and Efficient Installation: Several customers mentioned that installations were completed quickly, sometimes ahead of schedule.
- System Performance: Many customers were satisfied with the effectiveness of their solar heating systems, which extended their swimming season and maintained desired temperatures.
Negative Aspects
- Installation Issues: Some customers experienced poor installation, including punctured ceilings, leaks, and unprofessional workmanship.
- Poor Handling of Complaints: Negative reviews described difficulties in resolving post-installation issues, with customers feeling ignored or dismissed.
- Insurance Claim Issues: In at least one case, the company initiated an insurance claim but later denied coverage, leaving the customer with unresolved damages.
indeed.com
Positive Aspects
- Opportunities for Growth: Employees can move up within the company and gain valuable experience.
- Supportive Team: Coworkers are friendly and willing to help, fostering a positive work environment.
- Varied Work Experience: Employees can try different tasks and expand their skill set.
- Engaging Workplace: Each day brings new challenges, making work dynamic and interesting.
Negative Aspects
- Lack of Training: Minimal to no training is provided for certain positions.
- Management Issues: Ownership and management may be unsupportive, leading to workplace challenges.
- Strict Attendance Policies: Employees may not be allowed time off for personal reasons.
Google Reviews
Positive Aspects
- Professional and Knowledgeable Team: Many customers praise the installers and sales representatives for being courteous, punctual, and well-informed.
- High-Quality Equipment and Installation: Customers appreciate the use of top-tier solar equipment and the clean, efficient installation process.
- Excellent Customer Service: The company communicates well, follows up after installation, and provides helpful explanations of system operations.
- Thorough and Transparent Process: Clients report being well-informed about permits, paperwork, and the overall installation process.
- Reliable Performance and Energy Savings: Many reviewers highlight the efficiency of their solar systems and the savings on energy bills they have realized.
- Commitment to Customer Satisfaction: Several customers noted that the company quickly addressed concerns or issues, sometimes even offering compensation.
- Aesthetically Pleasing Installations: Some customers appreciate efforts to blend equipment with their home’s design, such as painting pipes to match surroundings.
Negative Aspects
- Installation and Repair Issues: Some customers experienced improper repairs or installation mistakes, such as using inadequate materials or failing to turn off necessary equipment before work.
- Communication Challenges: A few reviewers struggled to get timely responses from customer service, with some only receiving text message replies instead of direct phone calls.
- Billing and Refund Disputes: One customer reported being charged for an ineffective repair and faced difficulties obtaining a refund.
Summarizing:
Do we recommend Celestial Solar & Water Systems services?
Expert Choice
Celestial Solar & Water Systems is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 4 states. With a foundation dating back to 2001 and a commitment to not using subcontractors, Celestial Solar & Water Systems offers warranties ranging from 12 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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Dmyto Kovtoniuk
Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
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