Clean Energy USA review

"The salesperson was aggressive and unprofessional, and the installation crew was unreliable and unresponsive. The installation team was scheduled to arrive at my residence at 8 a.m., but they arrived at 10 a.m. They were unprepared and disorganized upon their arrival. They had the incorrect equipment and materials, and they appeared to be incompetent. They spent the entire day attempting to figure out how to install the solar panels, and they didn't finish until after dark. Additionally, the installation crew caused extensive damage to my property. They scuffed my façade, shattered a window, and harmed my roof. They refused to repair the damage, claiming that it was not their responsibility. Clean Energy USA's customer service was also awful. I called repeatedly in an attempt to receive a response, but no one ever returned my calls. I ultimately had to employ a lawyer to force them to pay for the harm they caused." Milly R.

"I was interacting with James, the Clean Energy USA manager. His behavior and attitude were utterly wrong. He was impolite and disrespectful. He talked to me in a condescending tone, as if I were an inconvenience. He dismissed my queries and concerns, and he appeared to be in a hurry to get me out of the store. He was utterly useless. He didn't appear to understand the things he was marketing and couldn't answer any of my queries. He was also hesitant to assist me in locating the best product for my needs. He was completely deafeningly silent. He did not reply my calls or emails, and when I did reach him, he was useless and difficult." Manny Q.

"The initial consultation was rushed, with no real explanation of what would be involved in the installation process. The sales representative seemed completely disinterested in the project and was unable to answer basic questions I had about the equipment. The installation team was unprofessional, arriving late and leaving early without installing everything they were supposed to. The quality of the workmanship was poor, with parts of the system installed in a haphazard manner. When I asked for explanations or advice, they just shrugged and said they were just following orders. I complained to Clean Energy USA and they just brushed it off, saying that this was the best they could do. But I know better; my neighbor had a solar installation done by another company and theirs looks much better." Milly A.

"The solar panels installed by Clean Energy USA are the worst I've ever seen. I recently bought a set of their panels for my house and was really unhappy with the quality. The panels were built of low-quality materials and were not particularly long-lasting. The installation procedure was a shambles. The directions were vague, and there was no customer service. The panels were not securely attached to the roof and were shifting and sliding all the time. I had to get a professional to come and properly reinstall them. The panels themselves were ineffective. They produced insufficient energy to power my home, so I had to augment with other sources. The panels were also prone to overheating and would shut down during the summer's hottest days." Tommy L.

"The installation was scheduled to take two weeks, but it took more than a month. Every time I phoned to inquire about the status of the installation, I was given a new reason for the delay. The materials were delayed, the weather was poor, and the technicians were overworked, I was told. The professionals that came to my house were unprofessional and careless. They left a shambles and did not take the time to explain the procedure to me. I had to phone all the time to find out what was going on." Anny R.