Cromwell Solar Overview
Expert Score: 4.1/5
Founded in: 1982
Cromwell Solar, established in 1982, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Cromwell Solar’s Offerings
Customer Experience: With an average rating of 4.1, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installations, Generators, Battery Backup Systems, Electric Vehicle Charger Installations, Energy Audits, Environmental Consulting Services, Solar Panel Repair, Solar Inverter Repair, Solar Battery Repair, Solar Insurance Claims, Solar Remote Monitoring Installation and Repair.
Online Presence and Engagement: Their website attracts 1517 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across KS, MO, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Cromwell Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Cromwell Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 5 | 3.2 |
yelp.com | 2 | 5.0 |
bbb.org | No reviews | No reviews |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 10 | 2.6 |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | No reviews | No reviews |
Google reviews | 19 | 5.0 |
Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Cromwell Solar Reviews
Company Website | cromwellsolar.com |
Year Founded | 1982 |
Areas Served | KS, MO |
Services Offered | Solar Panel Installations, Generators, Battery Backup Systems, Electric Vehicle Charger Installations, Energy Audits, Environmental Consulting Services, Solar Panel Repair, Solar Inverter Repair, Solar Battery Repair, Solar Insurance Claims, Solar Remote Monitoring Installation and Repair. |
Roofing service | – |
Panel Options | Hanwha Solar, Canadian Solar. |
Battery Installations | Tesla Powerwall, Panasonic Evervolts, Enphase, Generac. |
Certifications | NABCEP |
Solar system leases service | yes |
Expands dealership network | – |
BBB Rating | NOT BBB ACCREDITED |
Warranty | 25 – 30-year – Solar Panel, and inverter warranty of at least 10 years. 10-year – Workmanship warranty, |
Cromwell Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
1,517 | 1 | 36 | 0.57 | 53.31% | 33.60% | 0.53% | 5.20% | 0.05% | 7.27% |
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Cromwell Solar Social Media
What do Customers Say about the Cromwell Solar?
Positive Reviews:
- Customers appreciated the seamless and efficient completion of the installation process.
- Cromwell Solar was praised for handling all the permit work and navigating through the city historic committee.
- The company was commended for being open to small requests and making the whole process simple and easy.
- Another customer mentioned that despite a few hiccups with the installation, Cromwell Solar resolved all issues, leading to a satisfactory experience.
Negative Reviews:
- Some customers found Cromwell Solar to be deceptive and regretted their decision to choose them.
- There were complaints about unexpected bills, poor bookkeeping, and delays in installation.
- One customer mentioned that they missed months of great sun due to delayed hookup with the power company.
- There were also issues with the company running out of panels and delaying the install by about 3 months.
Positive Aspects:
- Cromwell Solar was able to identify and rectify issues with the solar system, including poor workmanship and fire risk.
- They were able to repair the system and improve its performance.
- The customer appreciated Cromwell’s knowledge about solar systems.
- The cost of repairs by Cromwell was significantly lower than another company.
- Cromwell conducted mold tests quickly and provided results promptly.
- The customer found Cromwell’s pricing reasonable and competitive, and the staff friendly.
Negative Aspects:
- The customer had a negative experience with another company, which led them to seek Cromwell’s services.
- The previous company had deemed certain preventive measures unnecessary, which Cromwell later installed.
Positive Reviews:
- Employees appreciated the challenging work and found it fulfilling.
- Cromwell Solar was praised for offering competitive pay.
- The company was commended for encouraging and paying for certifications and classes.
- Employees appreciated the paid training, good healthcare, vacation time, and out of town compensation.
Negative Reviews:
- Some employees found the work environment to be aggressive and negative.
- There were complaints about poor field management and embarrassing safety practices.
- One employee mentioned that they had to fight for their gas mileage and offered per diem.
- There were also issues with no proof of bonuses and no benefits until 3 months.
Positive Reviews:
- Customers appreciate the company’s high-quality, efficient, and reliable solar systems.
- They commend the excellent customer service and the company’s commitment to energy efficiency and environmental friendliness.
- Customers have praised the seamless and efficient installation process, and the company’s ability to handle permits and other paperwork.
Negative Reviews:
- Some customers have reported delays in installation and unexpected billing issues.
- There were instances where customers missed out on months of sun due to delayed hookup with the power company.
- A few customers found the company’s bookkeeping to be poor, with unexpected bills and lack of itemization.
Summarizing:
Do we recommend Cromwell Solar services?
Expert Choice
Cromwell Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 2 states. With a foundation dating back to 1982 and a commitment to not using subcontractors, Cromwell Solar offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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