EverBright Overview
Expert Score: 4.3/5
Founded in: 2021
EverBright, established in 2021, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: EverBright’s Offerings
Customer Experience: With an average rating of 4.3, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Installation, Financing, Energy Auditing, Electrical Contracting, Community Solar, Add to existing system, Solar panel cleaning, Removal & Reinstall
Online Presence and Engagement: Their website attracts 38630 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across FL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of B, reflecting their industry compliance and service quality.
Whether you’re considering EverBright for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
EverBright Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | No reviews | No reviews |
yelp.com | No reviews | No reviews |
bbb.org | 81 | 2.8 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | No reviews | No reviews |
Google reviews | 678 | 4.5 |
Expert Score | 4.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
EverBright Reviews
Company Website | goeverbright.com |
Year Founded | 2021 |
Areas Served | FL |
Services Offered | Installation, Financing, Energy Auditing, Electrical Contracting, Community Solar, Add to existing system, Solar panel cleaning, Removal & Reinstall |
Roofing service | – |
Panel Options | Monocrystalline Solar Panels: Known for high efficiency and sleek design. Polycrystalline Solar Panels: More affordable but slightly less efficient than monocrystalline panels. |
Battery Installations | Lead-Acid Batteries: Traditional and cost-effective, but require regular maintenance and have a shorter lifespan. Lithium-Ion Batteries: Modern choice with a longer lifespan, higher energy density, and lower maintenance. Nickel-Cadmium Batteries: Less common but offer good performance and durability. |
Certifications | NABCEP |
Solar system leases service | yes |
Expands dealership network | – |
BBB Rating | B |
Warranty | – |
EverBright Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
38,630 | 5 | 392 | 0.43 | 65.39% | 25.73% | 0.52% | 7.02% | 0.07% | 1.27% |
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What do Customers Say about the EverBright?
Positive Aspects
- Clear communication during the sales process: One reviewer appreciated the sales reps explaining everything to their family.
- Lower monthly energy cost: One customer saw a drop from $300–$400 to $165/month after installation.
- Transparent about limitations: One review acknowledged being informed about possible winter bills due to the grid tie-in.
- Online payment system: Payments were described as easy to make online, with reminders being sent.
- Acknowledgement of external delays: At least one delay (from installation to activation) was correctly attributed to a county inspector, not the company itself.
Negative Aspects
- Misleading tax credit promises: Several customers noted being misinformed about receiving lump-sum tax credits, which were spread over the years.
- High or unchanged utility bills: Many claimed their energy bills didn’t decrease or became more expensive after switching to solar.
- Poor communication and support: Difficulty reaching the company or getting answers was a common complaint.
- Incomplete or rushed contract explanations: Multiple users felt rushed into signing without a clear explanation of terms.
- Lack of cost breakdowns: Customers couldn’t obtain itemized documentation for tax or financing purposes.
Positive Aspects
- Installation Process: Some customers reported smooth installation and setup.
- Customer Service: A few reviewers praised respectful treatment, proactive support, and clear communication during the sales and setup phases.
- Energy Savings: Several users noted early savings on their electric bills, even before peak solar months.
- Financing Terms: Some found the financing terms transparent and accessible, with easy application and helpful representatives.
- Product Performance: Certain users are satisfied with solar system output and long-term grid independence.
Negative Aspects
- System Performance Issues: Multiple reviews cite underperforming or incomplete systems (e.g., only partial panel installation, insufficient power generation).
- Roof and Property Damage: Reports of property damage post-installation, including roof leaks, wildlife intrusion, and debris left behind.
- Lack of Response: Several users describe being ignored via email, phone, and even legal communication attempts.
- Poor Customer Service Follow-Up: Many expressed frustration with unreachable case managers and generic, unhelpful support replies.
- Contract and Billing Issues: Complaints about hidden charges, misleading buyout terms, and contracts locking users in for 20–25 years.
Summarizing:
Do we recommend EverBright services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, EverBright is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, EverBright stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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