Globele Energy review

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"I arranged an appointment with the agent and came prepared with the necessary paperwork, but he failed to show up. I called the hotline and was told that my home had been "disqualified" because of shade. This information should have been shared, rather than simply deciding to not call. Their databases did not reflect the fact that I had just removed five trees from my yard in an effort to increase daylight. False hope! They were impolite, and I should have seen the writing on the wall that they weren't going to work out, so I'm not sure why I persisted." - Gabriel E.

"Even though I informed the salesman I already knew all there is to know about solar energy, he still demanded that I sign a contract at our first meeting, which lasted more than two hours. And then I saw a proposal after I said yes. It's ludicrous that he even asked me to take a picture with him. I promised him there would be no commitments on my part. Even after I cancelled my contract with them after another service provider advised me to do so, I got a certified letter from their legal department demanding payment for a site study that was never performed. Even now, after 6 months, I get calls at least twice a week asking for my opinion. I have informed everyone I've spoken to that I already had a system installed by someone else, therefore there's no use in their phoning me. I have no idea how to put an end to their bullying at this moment." - Christian T.

"If I could give a rating worse than zero, I would!!!! Do not hire this solar energy service. Their customer service staff is just AWESOME. I have been trying to make an appointment to repair a broken panel for over six months now, and all I hear is that someone from tech will contact them to set it up. I have also tried contacting them through their partner company, but it has proven just as difficult. The billing problem has also been going on for over a year now. I have spent tons of time waiting in line and have gotten nowhere with customer service. Instead of responding to my Facebook comment, the company just disabled the feature. They are terrible. There are many competing companies out there. Don't make this mistake again!!!" - Nathan R.

"Absolutely the worst customer service ever. DIY solar energy installation would be more cost-effective. Since the setup (10 weeks ago), I've been seeing Gateway problems. Microverters stopped reporting after they supposedly addressed the problem. There have been many requests for a specialist to come fix the problem, but thus far nothing has been done. It's a never-ending cycle. You may avoid this hassle for the next 20 years by going with a different solar company." - Jackson M.

"The company's service was terrible. When the salesperson first arrived to my house, he extolled the virtues of Globele Energy, as well as the simplicity of the installation procedure. It took some convincing, but I agreed (it had to be somewhere around the beginning of October 2021). When I signed, he assured me that my solar panels will be operational by the beginning of the year. This made me very pleased, since I knew that by spring, we would be able to produce a substantial quantity of electricity. I can't believe I believed him! The conversation slowed to a crawl after the dreadful singing. Permits have been a topic of discussion between the corporation and the government since January 6th, when last contact was made. I didn't expect the permit process to take this long, so I called them personally last week. To my surprise, I was informed that I had been disqualified since February due to an error on their end. When exactly would I be informed of this? Irritated to the core." - Samuel P.

"As a former electrical engineer, I was aware of the improvements that have been made to the efficiency and dependability of solar panels. To meet my needs for a local SC firm that offers high-performance panels and "smart" inverters, as well as industry-leading warranties and local monitoring and support, I decided to go with Globele Energy after researching numerous installations. They coordinated everything well with the city, the utility, and the inspectors. Our present energy demands have been readily met by solar generation. Globele Energy has provided us with excellent service, and we strongly suggest that you look into their solar energy solutions." - Noah F.

"Never before have I been so satisfied with service. They explained everything that would happen and when. They assured me of things I doubted they could deliver on, yet they did. The technology has worked just as advertised. My monthly power bill dropped from $280 to $16. I hope the weather starts to improve soon. Globele Energy has exceeded my expectations in every way. Consider going solar if... Get on board with Globele Energy!!" - Anthony G.

"Before the Globele Energy, we spoke with a different firm and visited a number of online resources. The Globele Energy staff was forthright with us, and they didn't use any tricks like offering us "free" or "extra" features to persuade us to join up. Our project manager showed up to the meeting with an estimate tailored to our house and an extensive understanding of the products and procedures involved. He was always on top of things and kept us informed about the project's status. He was extremely quick to answer our inquiries, and he assisted us throughout the whole process. Their installers were helpful, kind, and quick. Since it is run by a family, you can be sure that they take their job seriously. That's why they're my second pick!" - Christopher N.

"My impression of the bigger corporate solar firms was similar to that of a used car dealer after I visited with a handful of them. Aiden was a wealth of information; he was also kind and understanding. He spent the effort to tailor a system to my specific requirements, and it works just as he said it would. The installation took just one day and turned out beautifully. Aiden even had a team come out and cut down and remove any trees that were in the way of the solar collectors. I have and will continue to refer this business to others." - Matthew S.

"David and the Globele Energy have provided us with exceptional attention, service, and execution on our new house, and my wife and I couldn't be happier. We interviewed numerous other businesses and found David to be the most trustworthy, genuine, and knowledgeable person we spoke with. He took his time and worked hard to ensure that we understood everything before going ahead with the project. He gave me the lowest price quotations, and he was there whenever I needed him. His crew did an excellent job on this substantial home installation (20kw). Strongly recommended!" - Andrew J.

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