Multi-Location Company.
Haleakala Solar Overview
Expert Score: 3.4/5
Founded in: 1977
Haleakala Solar, established in 1977, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Haleakala Solar’s Offerings
Customer Experience: With an average rating of 3.4, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Photovoltaic Systems: They install solar energy systems that convert sunlight into electricity. Solar Hot Water Systems: These systems use solar energy to heat water. Roofing Services: They offer new roofing systems and roof repair services. Home Battery Backup: They provide home battery backup solutions, likely for storing solar energy. Design and Engineering: They design and engineer solar systems tailored to your needs. Management and Installation: They manage and install the solar systems. Service and Repair: They service and repair not only their own work but also “orphan” solar systems from companies that have gone out of business.
Online Presence and Engagement: Their website attracts 3058 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across HI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, HSEA, SPW, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Haleakala Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Haleakala Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 9 | 2.7 |
| yelp.com | 112 | 2.9 |
| bbb.org | 5 | 1.2 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 14 | 3.9 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 15 | 4.5 |
| birdeye.com | 45 | 4.0 |
| Google reviews | 40 | 3.7 |
| Expert Score | 3.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Haleakala Solar Reviews
| Company Website | haleakalasolar.com |
| Year Founded | 1977 |
| Areas Served | HI |
| Services Offered | Solar Photovoltaic Systems: They install solar energy systems that convert sunlight into electricity. Solar Hot Water Systems: These systems use solar energy to heat water. Roofing Services: They offer new roofing systems and roof repair services. Home Battery Backup: They provide home battery backup solutions, likely for storing solar energy. Design and Engineering: They design and engineer solar systems tailored to your needs. Management and Installation: They manage and install the solar systems. Service and Repair: They service and repair not only their own work but also “orphan” solar systems from companies that have gone out of business. |
| Roofing service | yes |
| Panel Options | REC, Tesla SolarRoof. |
| Battery Installations | Tesla Powerwall, Enphase Energy. |
| Certifications | NABCEP, HSEA, SPW, BBB |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year – Workmanship, equipment, labor warranty. |
Haleakala Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,058 | 2 | 77 | 0.6 | 53.59% | 31.60% | 0.57% | 4.99% | 0.04% | 9.20% |
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Haleakala Solar Social Media
What do Customers Say about the Haleakala Solar?
solarreviews.com
Positive Reviews:
- Customers have praised the company for its sales process, price as quoted, and after-sales support.
- One customer from Kihei, Hawaii, described Haleakala Solar as the best home improvement contractor they have ever used.
Negative Reviews:
- A customer from Honolulu, Hawaii, was dissatisfied with the company’s warranty service and customer support.
- Another customer from Makawao, Hawaii, had a negative experience with the solar installation process and post-installation support.
- A customer from Kahului, Hawaii, criticized the company for its poor after-sales support.
yelp.com
Positive Reviews:
- Customers have praised the company for its professionalism, knowledge, and honesty.
- One customer mentioned that they were extremely pleased with their PV system installed by Haleakala Solar.
Negative Reviews:
- A customer was dissatisfied with the company’s service and mentioned that their energy bill did not decrease as much as expected.
- Another customer had a negative experience with the solar installation process and post-installation support.
bbb.org
Positive Reviews:
- Installation of solar panels on both homes and businesses resulted in significant energy bill savings. The process was smooth, and the staff was knowledgeable and friendly.
- New roof installations were successful and met customer expectations.
Negative Reviews:
- Solar system installation faced issues, including late arrival and early departure of installers. Post-installation, the system didn’t charge properly, leading to high bills. Communication with the company for help was inconsistent.
- Poor after-sales support left frustrated customers dealing with unresolved problems.
indeed.com
Positive Reviews:
- Family-oriented environment with opportunities for career advancement.
- Positive workplace with opportunities to learn and master different trades.
- The CEO and owner genuinely care about employees and customers.
- Opportunities for upward movement within the company.
- Good learning opportunity about renewable energy.
Negative Reviews:
- Leadership and middle management were lacking, which prevented others from progressing.
- Dangerous working conditions with outdated safety gear.
- Low starting pay for the amount of duties and dangerous situations.
- Too much politics involved, lots of scapegoating others for common occurrences in the field.
- Job security was poor, with no guidance on improvements.
angi.com
Positive Reviews:
- High quality of service.
- Good value for money.
- Professionalism.
- Responsiveness.
- Punctuality.
- Quick and professional service.
- Amiable and professional staff.
- Punctual service.
Negative Reviews:
- Disregard for appointment time.
- Early arrival of the crew.
- Left behind their transportation dolly and a tub of copper fittings.
- Took almost a week to come get their left behind items.
birdeye.com
Positive Feedback:
- Customers appreciate the company’s professionalism and quality of work. They consider Haleakala Solar as one of the best home improvement contractors they have ever used.
Negative Feedback:
- Some customers have expressed dissatisfaction with the company’s after-sales support. They reported issues with warranty claims and delayed response times.
- There were also complaints about the installation process taking longer than expected and the installers not adhering to the scheduled timings.
- A few customers faced issues with their solar systems a few years after installation and found it difficult to get the necessary support from the company.
Google Reviews
Positive Reviews:
- Customers appreciated the company’s prompt and courteous service.
- They praised the knowledge and helpfulness of the staff.
- Some customers were satisfied with the installation process and the system’s performance.
- The company’s after-sales support was commended by some customers.
Negative Reviews:
- There were complaints about poor after-sales support.
- Some customers reported that the company failed to honor warranties.
- There were issues with the quality of installation.
- Some customers experienced difficulties in contacting the company and getting responses.
Summarizing:
Do we recommend Haleakala Solar services?
Average Performer
Haleakala Solar, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.4, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Haleakala Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Haleakala Solar to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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