Highlight Solar review

Positive Aspects

• Responsive and Professional Service: Highlight Solar is often praised for its quick response times and professionalism, which sets it apart from competitors.
• High-Quality Workmanship: The company’s commitment to quality is evident in the precision of its installations, including thoughtful touches like painting conduits to match house colors and handling complex setups effectively.
• Competitive Pricing: Highlight Solar consistently provides competitive bids, often lower than other companies, making it a cost-effective option for customers without compromising quality.
• Streamlined Process: Customers report smooth experiences from initial quotes to final inspections, with Highlight Solar handling all permits, paperwork, and utility approvals efficiently.
• Customer Education and Transparency: Highlight Solar takes time to explain the process, layout, and expected outcomes, empowering customers to make informed decisions.

Negative Aspects

• Permit and Inspection Delays: While not frequent, some customers mentioned minor delays caused by permit or inspection issues, though Highlight Solar addressed these effectively.

Positive Aspects

• Customer Satisfaction: Many customers highlighted professional, timely, and neat installations.
• Quality of Work: Installation teams were described as professional, knowledgeable, and thorough.
• Honesty and Integrity: Positive feedback on transparency in quotes and contracts, avoiding hidden costs.
• Customer Experience: Smooth communication and follow-up from both staff and the owner.
• Environmental Impact and Savings: Customers appreciated the economic and environmental benefits, such as lower energy costs and efficient system performance.

Negative Aspects

• Service Reliability: Concerns about delayed responses to warranty-related issues, particularly for long-term customers.
• Component Quality: Complaints about equipment failures, such as microinverters and panels, raise questions about the longevity of materials used.

Positive Aspects

• Customer Engagement and Communication: Multiple reviewers appreciated Highlight Solar’s proactive communication.
• Professionalism and Expertise: Many comments highlighted the team’s professionalism, knowledge, and attention to detail.
• Customization and Flexibility: Reviewers mentioned the company’s willingness to design tailored solutions, from maximizing roof usage to accommodating specific technical or aesthetic requests.
• Pricing and Value: Several customers felt that Highlight Solar offered competitive pricing compared to other companies, without sacrificing quality.
• Timeliness and Efficiency: The company consistently met deadlines, including urgent projects like those involving NEM2 compliance or powerwall installations.
• High-Quality Products: Highlight Solar’s use of reliable, high-performance products like REC panels and Enphase inverters was mentioned positively, reflecting their focus on quality.

Negative Aspects

• Potential for Miscommunication: While overall communication was praised, a few reviews mentioned the need to be explicit about requests to ensure outcomes met expectations.

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Expert Choice

Highlight Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2011 and a commitment to not using subcontractors, Highlight Solar offers warranties ranging from 20 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.

Learn more: How We Classify Solar Installers: What Matters Most?

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