LA Solar Group review

Positive Aspects:

• They offer smart and cost-effective solar solutions, with top-tier equipment like Enphase and Hoymiles inverters, LASG, and REC solar modules.
• They provide comprehensive warranties, including a 25-year production guarantee, 25-year product and labor warranty, 25-year roofing warranty, and a 30-year insurance plan.

Positive Reviews:

• One customer from Fremont, California, praised the company for their excellent customer service, workmanship warranty, and overall professionalism.
• The customer also commended the company’s CEO and Senior Solar consultant for their hands-on approach and the installers for their professionalism and courtesy.

Negative Reviews:

• A customer from Pacoima, California, reported a series of issues, including missed appointments, broken promises, and damage to their property during installation.
• The customer also mentioned that some of the installed panels were not working, and the company attempted to install a used inverter.
• The customer has been waiting for repairs for over a year.

Positive Reviews:

• Customers have expressed satisfaction with the installation process and the quality of the solar system.
• The company’s technical support has been praised, particularly for their ability to quickly resolve issues.
• Customers have appreciated the helpful staff, mentioning individuals like Casey, Hamlet, Robert, Antonia, Johnathon, and Sophia.

Negative Reviews:

• There have been complaints about roof leaks after the installation.
• The company has been criticized for being irresponsible and unresponsive.
• Customers have reported issues with internal communication within the company and lack of follow-up on service plans.

Positive Reviews:

• Customers were satisfied with the communication and felt informed throughout the process.
• Some customers have reported lower monthly bills and a good return on investment.
• One customer appreciated that LA Solar was willing to update his existing solar system when others wouldn’t.

Negative Reviews:

• Mentioned problems with billing and communication.

Negative Reviews:

• Some customers have described the company’s customer service as poor and the employees as incompetent.
• There have been complaints about the company failing to file permits, which led to city inspections and the removal of installed systems.
• There were also issues with the company not responding to calls and not fixing installation problems without charging more.

Positive Aspects:

• Customers have praised the company for its fast response from the sales department.
• The installation process was described as a “nice job” by one of the customers.

Negative Aspects:

• Some customers have reported poor communication and lack of follow-through.
• There have been complaints about the company not responding to calls and emails after the initial installation.
• One customer mentioned that it took 5 months to get the system installed and activated.

Positive Reviews:

• Employees have described LA Solar Group as a fun place to work with amazing people.
• The company is said to treat its workers well, almost like family.
• Some employees have expressed that they feel a shared sense of purpose with their colleagues and leadership in their missions.

Negative Reviews:

• Some former employees have reported feeling overworked and underappreciated.
• There have been complaints about lack of training and management not caring for the employees.
• Some reviewers have mentioned that the company does not honor contracts and treats customers poorly.
• There have also been reports of workers being taken advantage of with long hours and bad pay.

Positive Reviews:

• LA Solar Group highlight the company’s professionalism and helpfulness.
• Customers appreciate the fact that they no longer have to make monthly payments, which is a significant financial benefit.
• The staff at LA Solar Group is also commended for their professionalism, indicating a high level of customer service.

Negative Reviews:

• The main issues raised include a lack of communication and delays in project completion.
• One customer reported that their battery installation project, which started six weeks ago, has not been completed and they have not received any updates from the company.

Positive Reviews:

• Customers appreciated the professional and thorough work of the installation team, who completed the work in a timely manner and even went above and beyond to help with unrelated issues.
• The technicians were praised for their communication skills and assistance in setting up the Tesla power wall and connections through the app as well as the Enphase inverter.

Negative Reviews:

• The customer had to wait over three months for the company to fix a problem that occurred the day after installation.
• The company also sent one man for a job that required two people, which led to the customer’s elderly neighbor having to help with the installation.

---

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, LA Solar Group is distinguished as a Market Leader. Their solid presence in 4 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, LA Solar Group stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

---