MN Solar review

Positive Aspects

• Exceptional Customer Service: Many reviews highlight MN Solar’s strong communication and responsiveness, from initial inquiries to post-installation support.
• Knowledgeable and Transparent: The staff provides detailed proposals, explains all options, and addresses questions thoroughly, ensuring customers feel informed and confident in their decisions.
• Professional Installation Team: The installation process is described as smooth, timely, and efficient, with workers being respectful, friendly, and diligent, even in challenging conditions.
• Tailored Solutions: MN Solar customizes systems to fit customer needs, ensuring optimal energy production and cost-effectiveness.

Negative Aspects

• Minor Delays: Some reviews mentioned slight delays due to external factors like utility company approvals or weather conditions. While these were resolved, they impacted timelines.

Positive Aspects

• High-Quality Work: The company’s installations are praised for their craftsmanship and aesthetics, with feedback from other professionals confirming the quality of their work.
• Comprehensive Support: MN Solar handles permits, paperwork, and utility company communications, making the process seamless for customers.
• Value for Money: Competitive pricing and avoidance of hidden fees, combined with excellent service and materials, make MN Solar a cost-effective choice.
• Commitment to Customer Satisfaction: MN Solar’s follow-through on unforeseen challenges, such as utility company issues or unexpected installation adjustments, shows their dedication to resolving problems effectively.

Negative Aspects

• Complexity of Initial Setup: A few customers found the process of navigating utility requirements or understanding system specifications initially overwhelming.
• Higher Demand Impact: Growing popularity and demand might occasionally lead to slower starts or scheduling challenges, as noted in one review referencing pandemic-related delays.

Positive Aspects

• Professionalism and Expertise: Customers praised MN Solar for its professionalism, knowledgeable staff, and expertise in both system design and installation.
• Clear Communication: Communication was frequently highlighted as a strength. MN Solar kept clients updated throughout the project, explaining processes, timelines, and system details with clarity.
• Efficient Installation Process: Installations were described as smooth, fast, and well-coordinated, often completed within a few days despite challenges like weather conditions.

Negative Aspects

• Utility Company Delays: Some customers experienced delays due to utility company processes, such as grid connection or rate confirmations. While not directly MN Solar’s fault, these issues impacted project timelines.

Positive Aspects

• Quality of Work: Customers consistently mentioned the high quality of workmanship, with systems performing as promised or exceeding expectations.
• Clean and professional installations were noted, including attention to details like critter guards and snow-friendly ground mounts.
• Competitive Pricing: MN Solar’s pricing was often described as competitive, with many customers noting it was lower than quotes from other companies without sacrificing quality.
• Comprehensive Support: MN Solar took care of permits, paperwork, and utility coordination, making the process hassle-free for customers. Follow-up service was responsive, with issues like faulty panels or inverter problems resolved quickly.
• Positive Long-Term Results: Customers with older systems reported reliable performance and energy production exceeding expectations, adding confidence in MN Solar’s solutions.
• Customer-Centric Approach: The team listened to customer needs and incorporated feedback, ensuring customized solutions for each project.

Negative Aspects

• Weather-Related Challenges: Extreme weather conditions, such as heat waves or rain, occasionally caused minor delays in project completion.
• Occasional Hiccups: Minor issues, such as non-performing panels or delayed responses to specific questions, were reported, though they were resolved promptly.

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Trusted Provider

Recognized as a Trusted Provider, MN Solar has a widespread influence in 1 state, with its inception in 2017. This installer is renowned for direct installation services and maintains our expert rating of 4.9, reflecting robust customer trust and satisfaction. Although information on their referral programs may be limited, they maintain a simple and user-friendly website, signaling a reputable option for those seeking reliable solar services backed by positive local feedback and a solid operational history.

Learn more: How We Classify Solar Installers: What Matters Most?

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