Nova West Solar review

Nova West Solar is a locally owned and operated enterprise with international aspirations. Our 47 years of expertise in the field sets us apart from the competition. We are familiar with the design and function of structures that contain photovoltaic (PV) power systems.
Nova West Solar review

Nova West Solar overview

Nova West Solar is a locally owned and operated enterprise with international aspirations. Our 47 years of expertise in the field sets us apart from the competition. We are familiar with the design and function of structures that contain photovoltaic (PV) power systems.

What Nova West Solar has to say about itself

We provide full system integration, including design, engineering, finance, rebate processing, and utility connectivity. It is a cost-effective and time-saving solution. All of our proposals and contracts are comprehensive and easy to understand. To ensure your satisfaction with our services, we strive to keep things as straightforward as possible.

Nova West Solar Review

Year Started2005
Company Websitenovawestsolar.com
Service AreasCA
Service TypesInstallation, Financing, Electrical Contracting, Solar Repair & Maintenance, Community Solar
Types PanelsMonocrystalline, polycrystalline, and thin-film solar panels
Backup BatteryLithium-ion batteries, lead-acid batteries, and nickel-cadmium batteries
CertificationsBBB, SEIA

Nova West Solar website review

The website offers in-depth details on the solar energy products and services provided by Nova West Solar. The information is clear, simple, and well-written. The company's knowledge of and dedication to renewable energy are highlighted on the webpage. Installation, upkeep, and financing choices for solar panels are among the services provided by Nova West Solar. Each service is well described on the website, along with advantages and advantages. The business also offers cost-effective solar panels with an emphasis on their effectiveness and quality. Testimonials from pleased clients are accessible on the internet, which raises the trustworthiness of the business's offerings. Case studies of effective solar installations and their influence on energy savings are also provided. There are several ways to get in touch with Nova West Solar, including a contact form, phone number, and physical location. This makes sure that prospective clients may quickly get in touch with you with inquiries or for help. Additionally, the website has a Frequently Asked Questions (FAQ) section with frequent queries addressed. The website contains an excellent blog area with articles about solar energy, sustainability, and business news. This shows the business' expertise and dedication to client education. via the integration of social media sites like Facebook, Twitter, and LinkedIn, Nova West Solar enables people to connect and engage with the business via a number of channels. This improves their internet visibility and makes it simpler for them to interact with prospective clients. Overall, Nova West Solar's website successfully conveys the business's proficiency in solar energy solutions. A pleasant user experience is facilitated by a user-friendly interface, educational material, and a range of support services.

Nova West Solar price policy

PackagesFrom $10,000 to $40,000 or more
Payment optionsCash, Check, Credit or Debit Card, Bank Transfer, Solar Loans, Solar Lease
Payment discountsCash discounts, Financing discounts, Referral discounts

Nova West Solar online reputation

Customer opinion on Nova West Solar is conflicting, according to the reviews. While some customers are quite satisfied and complimentary of the business, praising its knowledge, professionalism, and exceptional assistance, others have encountered a variety of problems and express displeasure with the business's communication, customer service, and product quality. Positive evaluations highlight Nova West Solar's solar energy expertise and superior installation services. Customers like the installers' timeliness, politeness, and neatness as well as Andrew, the office manager's, expertise and assistance. Customers have also noted the company's low price, thorough coverage, and value as considerations that affected their choice to choose Nova West Solar. Negative reviews do, however, include technical failures, delays, and communication concerns. Particularly with regards to the monitoring and warning of system failures, some customers express displeasure with the lack of information and clarity throughout the process. Others complain that they have trouble receiving solutions to questions or concerns in a timely manner, which causes delays in problem resolution. One customer's experience suggests that there are still problems with the inverter and that they are not happy with how the business has handled the subject. While the majority of evaluations for Nova West Solar are favorable, praising their knowledge and installation abilities, they also point out areas for development in communication, customer service, and prompt problem response. Prospective buyers should think about both good and negative reviews before making a choice based on their own demands and goals.
"We installed solar panels in February 2019. Our inverter broke in September 2019. Nova West monitored everything, so they would know "probably before us" if our system went down. Nova West was our only contact. The damaged inverter was replaced 20 days later. Nova West again failed to alert us when our inverter stopped operating for 30 days in July 2021. June 1, 2022, our inverter failed again. We informed Nova West again that we were down. Inverters were scarce and we would be approached again. They stated the issue might be fixed if a new SolarEdge program turns down some inverters. Agents investigated. I was advised the inverter was at blame. I heard nothing for a long time. I called again in October to see what had changed. The dealer promised to phone owner Rob Green. Later that night, Rob called to tell that he was also angry with SolarEdge but could do nothing about it. Rob promised to get a "loaner" inverter until mine was installed. The loaner returned a week later on the same day. Rob called me again after talking to the salesperson again. I was disappointed that my true up was over $3000 and my inverter took so long to fix. Rob offered to help us true up, but we should not call him until January. A technician repaired our inverter towards the end of October. I emailed for help on January 31 (true up showed on January 23). I never hear back. I asked what was going on on March 6th. My inverter failed for three years when I needed to make the most power. After receiving my email, Rob Green called later that day. Rob said "there is nothing he can do to help me" after selling the firm in November. He promised to contact Andrew, the new owner, and SolarEdge. Nobody has contacted me about my late true up. After all their inverter issues, I no longer trust Nova West. PG&E and my solar business are costing me money. I will go anyway. Avoid Nova West. Pictures and their contract prove they do not deliver. Their products and service are horrible. Share this with anybody contemplating solar energy." - Tom
"Nova West is the place to go if you are looking for a group of solar experts that are not afraid to throw caution to the wind and point the finger at others. Jack and Andrew never seem to agree on anything, and whenever they do, the person they need to speak to is either in a meeting or out of the office. And here I was, thinking those folks had it together enough to sell us a system some years ago. Definitely not recommending them now." - David
"Horrible to the extreme.It all began off in January.After cashing the deposit check for $1000.00, we did not hear from them for three months.I had to repeatedly call and email them for any kind of response at all.They came out to measure three times, but never once did they give us a heads up or explain what the problem was.Trash was left on the lawn when they finally began working in late April, and I also found hardware (screws, nuts, bolts, and washers) in my pool, all of which I had to remove.And then there were the ongoing power problems.There were four of my neighbors who were enthusiastic about getting solar panels.I informed them that there is no other firm in the world that I would ever recommend.I was forced to offer them a one-star review after being highly dissatisfied with their subpar customer service and overall lack of customer care." - Genevieve
"I just cannot endorse this firm. The water pipes they damaged were not properly communicated with or repaired. PG&E was meant to combine both of our meters but was given the erroneous meter number. No response to my emails or phone calls. Do not use that outfit!" - Stella
"They are a useless bunch. As of this moment, they understood they had no clue how to aggregate solar energy with PG&E. Not a good idea at all." - Paul
"Nova West Solar is a hometown firm with an international outlook. When it comes to solar, they are experts. They have access to both a roofing expert and an experienced electrician. The installers were punctual, polite, and tidy. After the job was done, there was not even a trace of the packing materials that had been lying about the yard. It is great having Andrew as the office manager. He is helpful and well-versed in solar energy. He is OK with being called five times a week. (I can state with certainty that.) Even now, over two years after installing our system, Andrew consistently provides outstanding support. He is the lynchpin of this operation, in my opinion. Nova West is an excellent choice for installing solar panels." - Dave
"What a fantastic organization! What an amazing time we had! They come with our highest recommendation. We have recommended Nova West to friends and family who have also gone solar and had a great experience. All members of their crew were kind and professional at all times. They never failed to appear at the appointed time. We have never experienced better service for a home improvement project." - Lucy
"We started looking for the sun approximately a year ago. We were searching for a smaller house that already had solar panels installed. We discovered a house we liked, but it did not have solar panels, so we started looking for some. Our solar-using relatives, buddies, and neighbors were consulted. The name Nova West was proposed. Our best decision ever! We did get cheaper estimates from competitors, but in the end, it was Nova West's team and their product that won us over. Andrew, Gary, and the rest of the crew are always kind and informative, and they never make us feel hurried or forced into making a purchase. They were kind and accommodating of our family emergency delay. We requested and got many bids, and when we compared them, we found that Nova West offered the best combination of competitive pricing (excellent value) and comprehensive coverage (best warranty package). Talk to Andrew at Nova West about your solar options before making a final choice. For Everyone at Nova West, Thank You Very Much You are the greatest there is, really. Once again, I appreciate it. " - Don
"Before deciding on Nova West to install Panasonic panels, I performed extensive research and interviewed many solar contractors. While we have not had much time to evaluate the equipment's efficacy as we just finished installing it in July, our PGE power statement for August showed significant savings, so it seems to be doing its job. The installation, engineering, and internal employees of Nova West performed a fantastic job as well, finishing the work on schedule and with professionalism. Communication was the one area where I felt the most frustration. There are a lot of factors to consider and money involved in this endeavor. If I had been given more information and my expectations had been made clearer, I would have felt more at ease as a client. We did not know what was going on for a few weeks after the installation was finished. Perhaps it is because I am a relic of the past, but I still want to hear "thank you" from a salesman after a successful transaction. Having said that, I am certain that we made the right decision in dealing with a reputable firm and high-quality goods." - Sheldon
"The most essential thing I can say in this review is: CALL BALKAR AT NOVAWEST if you want an incredible system from a man who understands what he is talking about and delivers on his promises. I, like most people who spend a significant amount of money on a solar system, conducted a lot of research on panels and firms before inviting 9 of them out to give me prices. I was looking for the highest quality panels installed by a trustworthy business at a reasonable cost. A 25-year guarantee on the company's panel manufacture was another something I was looking for. NovaWest and oethe other one (they do not deserve a mention) were the only two firms that stood out among the cheaper choices in terms of dependability, system specifications, guarantee, etc. And I first went with "the other one" since I fell for their tricks. Balkar at NovaWest was the only one who was honest with me after I had been lied to and neglected for four months by the other people. My system was installed on my roof in 45 days, and I began collecting money from it before summer even started. Balkar's assessment of my roof and system's productivity was spot on. He was completely true to his word. In Clovis, with a pool, my air conditioner was running 24/7 and cost me just $18.48 in electricity costs. Even though I started generating money in March because to NovaWest's lightning-fast system deployment, I still had true-up credits to utilize." - Michael

Nova West Solar Social media

facebook.com
The arrangement of the Nova West Solar Facebook page is expert and attractive to the eye. The cover features an installation of solar panels prominently, clearly illustrating the company's emphasis on solar power solutions. A profile photo serves as a corporate logo and promotes uniformity in branding. A sizable number of people have subscribed to the page, which suggests a respectable degree of engagement and interest in the company's offerings. According to consumer ratings, the page has a rating of 4.7 out of 5 stars on average. This shows that consumers have a favorable opinion of Nova West Solar. The page engages with its followers directly and immediately answers comments and messages. This demonstrates strong customer service and a readiness to resolve inquiries from and issues raised by clients. A variety of educational postings, marketing materials, and client endorsements make up the page's content. The advantages of solar energy, including financial savings and environmental sustainability, are often emphasized in the communications. In overall, the Nova West Solar Facebook page efficiently communicates the business' expertise in solar solutions, interacts with its fans, and maintains a favorable online reputation.
linkedin.com
A short description of Nova West Solar Inc. may be found on the business' LinkedIn profile. It states that it is a California-based solar energy business that specializes in designing, installing, and maintaining solar energy systems for both residential and commercial clients. About 50 people are employed at Nova West Solar Inc., according to their LinkedIn profile. In keeping with their commitment to serve consumers in the area, the organization has its headquarters in California. The company Nova West Solar Inc. presents itself as an authority in solar energy. Their LinkedIn profile promotes their proficiency in renewable energy sources, energy efficiency, and solar panel installation. On his LinkedIn profile, Nova West Solar Inc. often publishes updates and postings. These updates contain information on recently finished projects, market trends, and solar energy-related publications. This action shows that the business is involved in the dissemination of important information and keeps in contact with its target market. Customers and partners have provided recommendations and endorsements on the LinkedIn profile. Generally speaking, the firm is portrayed as an established participant in the solar energy sector on the Nova West Solar Inc. profile on LinkedIn.
YouTube Channel

Nova West Solar average reviews

SourceVotesAvg. Score
energysage.com195
solarreviews.com354.34
solartribune.comNo reviewsNo reviews
yelp.com194.5
Google reviews184.1
AVG4.46

 

Nova West Solar Pros & Cons

  • Energy efficiency
  • Customer Satisfaction
  • High-quality solar panels
  • Competitive market
  • Weather dependency
  • Space Requirements

Nova West Solar Final Conclusions

Due to its outstanding performance and dedication to customer satisfaction, Nova West Solar has established a strong name in the solar sector. The firm continuously provides dependable and efficient solar systems to residential and commercial clients with an emphasis on offering high quality solar solutions. One of Nova West Solar's advantages is its staff of highly skilled and knowledgeable experts. Their knowledge of solar technology enables them to create specialized systems that are suited to the particular energy requirements of each customer. Based on consumer feedback, Nova West Solar's performance and reputation are inconsistent. Although the business has earned favorable evaluations for the quality of its installations and its solar expertise, clients have also voiced grave worries regarding communication, customer support, and equipment problems. All things considered, Nova West Solar has established a strong reputation for its outstanding performance, dependable installation, and superb customer service. They are a dependable option for anybody exploring solar energy solutions due to their expertise and dedication to sustainability.

Nova West Solar locations

Main Address40350 Brickyard Drive Madera CA 93636
Phone Number5596032277

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James Savino

James Savino

As our Chief Writer & Data Scientist James combines his extensive knowledge of renewable energy with a talent for clear, engaging writing. He's instrumental in crafting content that educates and inspires our audience about solar energy.

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