Orange County Solar review

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Orange County Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you're looking for an experienced solar provider known for both quality and reliability, Orange County Solar stands out as a premier choice in the solar installation industry.
4.8Expert Score
Market Leader

📍 24 Executive Park, Irvine, CA, United States of America, 📲 +19494278817

Orange County Solar Overview

Expert Score: 4.8/5
Founded in: 2016
Orange County Solar, established in 2016, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.

At a Glance: Orange County Solar’s Offerings

Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Installation, Home Battery Backup, System Diagnosis, Solaredge/String Inverter Replacement, Microinverter/Optimizer Replacement, Monitoring System Replacement, Solar Panel Cleaning, Uninstall and Reinstall Solar Panels, EV Outlet Installation,Roofing
Online Presence and Engagement: Their website attracts 2235 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, BBB, UL, SEIA, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Orange County Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.

Independent Sources

Orange County Solar Reviews

? SourceVotesAverage Score
energysage.com205.0
solarreviews.com263.94
yelp.com3324.8
bbb.org25.0
consumeraffairs.com124.8
indeed.comNo reviewsNo reviews
trustpilot.comNo reviewsNo reviews
angi.com514.8
birdeye.comNo reviewsNo reviews
Google reviews1344.8
Expert Score4.8

Learn more: What Made Us Choose Sources for Expert Score?

Based on Company Info

Orange County Solar Reviews

Company Websiteocsolar.com
Year Founded2016
Areas ServedCA
Services OfferedSolar Installation, Home Battery Backup, System Diagnosis, Solaredge/String Inverter Replacement, Microinverter/Optimizer Replacement, Monitoring System Replacement, Solar Panel Cleaning, Uninstall and Reinstall Solar Panels, EV Outlet Installation,Roofing
Roofing serviceyes
Panel OptionsSolarEdge, Panasonic
Battery InstallationsTesla
CertificationsNABCEP, BBB, UL, SEIA
Solar system leases serviceyes
Expands dealership network
BBB RatingA+
Warranty25-year workmanship warranty

Orange County Solar Website Visits Trend: positive

Learn more: Website Visits Trend.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
2,23522850.3447.97%28.54%0.85%5.35%0.04%17.26%
Popular Myths About Solar Panels Busted 5

Orange County Solar Social Media

https://www.reddit.com/r/orangecounty/comments/rjabje/anyone_have_experience_with_orange_county_solar/
https://www.reddit.com/r/orlando/comments/1dc3or6/comment/l878cbb/

What do Customers Say about the Orange County Solar?

energysage.com

Positive Aspects

  • Professionalism and Expertise: The team displayed professionalism, efficiency, and thorough communication throughout the process.
  • Exceptional Customer Service: Staff were responsive, polite, and attentive, maintaining regular communication and providing updates.
  • Efficient Installation: Quick turnaround times for installation, with some projects completed in weeks.
  • High-Quality Products: Clear explanations of product options and warranties.
  • Problem-Solving and Reliability: The team successfully addressed challenges like HOA approvals, roof complexities, and inclement weather.
  • Competitive Pricing: Transparent and fair pricing with no hidden fees.

Negative Aspects

  • Communication Delays: A few instances of missed weekly updates as initially promised.
solarreviews.com

Positive Aspects

  • Exceptional Communication: Many reviews praised OC Solar’s clear and consistent communication throughout the process.
  • Fast Project Completion: Several customers appreciated the quick turnaround time from concept to system activation.
  • High-Quality Installation: The aesthetic and functional quality of the installations received commendation.
  • Customer Support: Some reviews mentioned helpful post-installation services, including app setup and ongoing assistance.
  • Trustworthiness: Positive reviews emphasized honesty, professionalism, and the company’s commitment to customer satisfaction.

Negative Aspects

  • Deposit Refund Issues: One review detailed problems with receiving a deposit refund after the company was unable to complete the job.
  • Customer Service Gaps: Some customers reported difficulty reaching customer service and receiving timely responses to inquiries or issues.
  • Permit and Inspection Delays: There were occasional complaints about delays or repeated attempts required to secure city permits.
yelp.com

Positive Aspects

  • Clear, honest communication from sales representatives, particularly appreciated for not pressuring customers into upgrades.
  • Smooth installation process with timely completion (10-14 days for installation).
  • Transparent pricing with competitive quotes.
  • Helpful team that kept customers informed throughout the process, especially through online portals.
  • Fast, efficient installation and permits, with courteous and professional installers.
  • Good customer service with staff going above and beyond to resolve issues.
  • Flexibility in customizing the system to fit customer needs and providing valuable education about maximizing solar benefits.
  • Customers appreciated the ability to repair systems installed by other companies.

Negative Aspects

  • Some customers experienced delays due to permitting or city inspections, which were out of OC Solar’s control.
  • Communication issues with some representatives, including unanswered messages and slow follow-up.
  • Instances of poor follow-through or lack of action after receiving final payments.
    Issues with system compatibility and incorrect installations leading to frustrations.
consumeraffairs.com

Positive Aspect

  • Customer Service: Representatives were friendly, professional, and provided helpful communication throughout the process, ensuring satisfaction.
  • Quality and Pricing: OC Solar offered competitive pricing for high-quality solar systems, delivering great value and significant savings on energy bills.
  • Installation: The installation crew was punctual, efficient, and professional, ensuring that the process went smoothly and was completed on time.
  • Follow-up: The company consistently followed up with customers after installation to ensure satisfaction and address any concerns.

Negative Aspect

  • Communication Delays: Some customers experienced delays in responses or initial communication, which caused frustration during the early stages of the process.
angi.com

Positive Aspects

  • Exceptional Customer Service and Communication: Many reviewers highlighted OC Solar’s excellent customer service, professionalism, and prompt communication throughout the process.
  • High-Quality Workmanship: The quality of the installation, including neat panel placements, minimal disruption, and thorough cleanup, was consistently praised.
  • Reliability and Efficiency: Customers appreciated OC Solar’s punctuality and ability to complete projects within or ahead of schedule, even under challenging circumstances such as unexpected weather conditions.
  • Cost-Effectiveness and Transparency: OC Solar was commended for competitive pricing, providing detailed quotes, and not upselling unnecessary services.

Negative Aspects

  • Delayed or Inadequate Communication in Some Cases: A few customers mentioned lapses in communication, particularly around rebate processes, system monitoring, and final permissions.
Google Reviews

Positive Aspects

  • Professionalism and Efficiency: Teams were punctual, efficient, and left job sites clean.
  • Great Value and Pricing: Competitive pricing with clear financing options. Cost savings compared to other providers, along with excellent product warranties.
  • Customer Support: Staff went above and beyond to address concerns and resolve issues.
  • Clean and Aesthetic Installations: Clean, professional installations even in challenging setups. Creative solutions like backyard pergola-mounted solar panels.
  • Reliable Communication: Regular updates and proactive assistance during delays or escalations. Strong team collaboration to meet customer needs.

Negative Aspects

  • Roof Damage and Tile Issues: Reports of cracked, broken, or missing roof tiles after installation. Lack of timely before-and-after photos of installations.
  • Shading and Energy Output: Panels installed in shaded areas led to reduced energy output. Limited solutions provided to address such issues.

Summarizing:

Do we recommend Orange County Solar services?

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Orange County Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Orange County Solar stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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Dmyto Kovtoniuk
Dmyto Kovtoniuk

Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.

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