Pell Solar Overview
Expert Score: 4.4/5
Founded in: 2010
Pell Solar, established in 2010, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Pell Solar’s Offerings
Customer Experience: With an average rating of 4.4, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Installation: Comprehensive installation services for residential and commercial properties, including site assessment, system design, and grid connection. Solar Repair: Repair services for existing solar systems, including diagnostics, component replacement, and wiring repairs. Solar Financing: Various financing options to make solar energy more accessible. Solar Backup Systems: Backup power solutions, including systems with and without batteries, to ensure continuous power during outages. Monitoring Services: Setting up and maintaining monitoring systems to track the performance of your solar panels. Utility Paperwork Assistance: Helping with the necessary paperwork for utility companies.
Online Presence and Engagement: Their website attracts 1201 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, AZ, ID, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as -, and maintains a BBB rating of D+, reflecting their industry compliance and service quality.
Whether you’re considering Pell Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Pell Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 12 | 4.5 |
| yelp.com | 57 | 4.6 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 1.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 11 | 3.9 |
| Expert Score | 4.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Pell Solar Reviews
| Company Website | pellsolar.com |
| Year Founded | 2010 |
| Areas Served | CA, AZ, ID |
| Services Offered | Solar Installation: Comprehensive installation services for residential and commercial properties, including site assessment, system design, and grid connection. Solar Repair: Repair services for existing solar systems, including diagnostics, component replacement, and wiring repairs. Solar Financing: Various financing options to make solar energy more accessible. Solar Backup Systems: Backup power solutions, including systems with and without batteries, to ensure continuous power during outages. Monitoring Services: Setting up and maintaining monitoring systems to track the performance of your solar panels. Utility Paperwork Assistance: Helping with the necessary paperwork for utility companies. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | Monocrystalline Solar Panels: These panels are known for their high efficiency and power capacity. They are typically black and are made from a single crystal of silicon, making them more expensive but highly effective, especially in limited space. Polycrystalline Solar Panels: These panels have a bluish hue and are made from melted fragments of silicon crystals. They are generally less expensive than monocrystalline panels and are a good option if you have more space available for installation. Thin-Film Solar Panels: They come in various sizes and are often used in commercial properties due to their lower installation costs and aesthetic appeal. |
| Battery Installations | Tesla Powerwall: This battery system provides reliable backup power and energy storage, ensuring your home remains powered during outages while maximizing the use of solar energy. Enphase Battery Systems: Known for their resilience and advanced technology, these batteries help safeguard your home against blackouts and reduce your carbon footprint. Franklin Battery Systems: These systems offer ultimate energy reliability, allowing you to maintain power during disruptions and embrace a greener lifestyle. |
| Certifications | – |
| Military discounts | – |
| Solar system leases service | yes |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | D+ |
| Warranty | Their solar hardware comes with a minimum of 25-year manufacturers warranty. |
Pell Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,201 | 1 | 5 | 0.55 | 42.54% | 37.20% | 0.88% | 11.70% | 0.19% | 6.59% |
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Pell Solar Social Media
What do Customers Say about the Pell Solar?
Positive Criteria:
Customer Service: Many reviewers praised Pell Solar for their excellent customer service, highlighting the team’s professionalism, responsiveness, and clear communication throughout the installation process.
Competitive Pricing: Customers appreciated the competitive pricing offered by Pell Solar, often noting that their quotes were lower than those from other companies.
Installation Quality: The quality of installation was frequently mentioned as a strong point, with customers noting the efficiency and professionalism of the installation crew.
Honesty and Transparency: Several reviews highlighted the honesty and transparency of Pell Solar’s representatives, contrasting them with competitors who used high-pressure sales tactics.
Negative Criteria:
Permitting Delays: A few customers mentioned delays related to permitting and inspections, although these were often attributed to external factors beyond Pell Solar’s control.
Limited Availability: Some reviewers noted that Pell Solar’s services were not available in all areas, which could be a limitation for potential customers outside their service regions.
Positive Criteria:
Customer Service: Reviewers frequently mentioned the excellent customer service, highlighting the responsiveness and helpfulness of the staff.
Competitive Pricing: Several customers appreciated the competitive pricing and value for money offered by Pell Solar.
Quality of Work: The quality of the installation work was often noted, with customers expressing satisfaction with the final results.
Negative Criteria:
Scheduling Issues: Some customers experienced delays in scheduling and completing installations, which caused frustration.
Communication Gaps: A few reviewers mentioned occasional communication gaps, particularly during the post-installation phase.
Permitting Delays: Similar to other reviews, some customers faced delays related to permitting and inspections, which were sometimes attributed to external factors.
Positive Aspects:
Customers consistently praise Pell Solar’s reliability, honesty, and professionalism throughout the entire process, from the initial consultation to the final installation.
The company is commended for its patience in educating customers and making tailored recommendations to fit their specific solar needs. The crew is described as courteous, respectful, and careful in protecting the customer’s property during the installation.
Summarizing:
Do we recommend Pell Solar services?
Expert Choice
Pell Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 3 states. With a foundation dating back to 2010 and a commitment to not using subcontractors, Pell Solar offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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