Multi-Location Company.
PEP Solar Overview
Expert Score: 4.5/5
Founded in: 1978
PEP Solar, established in 1978, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: PEP Solar’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Adding solar panels on roof, Solar panel cleaning, Rooftop solar shingles cleaning, Solar rooftop panel installation, Solar system maintenance, Adding solar panels, Adding solar shingles on roof, Rooftop solar panel cleaning, Solar system installation, Solar shingle installation, Solar system repair.
Online Presence and Engagement: Their website attracts 5596 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, NABCEP, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering PEP Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
PEP Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 67 | 4.3 |
| yelp.com | 14 | 1.7 |
| bbb.org | 13 | 4.7 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 5.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 152 | 4.6 |
| Google reviews | 110 | 4.7 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
PEP Solar Reviews
| Company Website | pepsolar.com |
| Year Founded | 1978 |
| Areas Served | AZ, TX |
| Services Offered | Adding solar panels on roof, Solar panel cleaning, Rooftop solar shingles cleaning, Solar rooftop panel installation, Solar system maintenance, Adding solar panels, Adding solar shingles on roof, Rooftop solar panel cleaning, Solar system installation, Solar shingle installation, Solar system repair. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | SEIA, NABCEP, BBB |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 15-year – Install Warranty, 15-year – Roof Warranty (as stated in the proposal). |
PEP Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 5,596 | 2 | 103 | 0.33 | 59.56% | 23.24% | 0.93% | 7.10% | 0.07% | 9.06% |
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PEP Solar Social Media
What do Customers Say about the PEP Solar?
Positive Reviews:
- Customers appreciated the sales process.
- The price was as quoted, with no hidden costs.
- The quality of installation was praised.
- After-sales support was found to be satisfactory.
- Significant savings on electricity bills were reported.
Negative Reviews:
- Some customers had difficulty reaching the company for service.
- There were instances where return calls were not made after leaving multiple messages.
Positive Reviews:
- Customers appreciated the number of options they were given depending on their solar output needs.
- The company’s long-standing presence in the industry since 1978 was reassuring for some customers.
- The installation process was smooth and the team was found to be helpful and informative.
Negative Reviews:
- Some customers reported a lack of communication from the company.
- There were instances where installations were delayed and customers were not updated despite repeated requests.
Positive Reviews:
- Customers have praised PEP Solar for their professionalism, expertise, value, and customer service.
- A realtor and previous residential general contractor highly recommended PEP Solar for their experience and product choice.
- PEP Solar’s commitment to delivering a best-in-class solar project customized for specific needs was appreciated.
- Another customer appreciated PEP Solar’s responsiveness and capability in addressing multiple inverter and battery failures.
- PEP Solar’s personable technicians and their shared disappointment in the less than fully operational solar system were commended.
- The customer felt that PEP Solar had their back and was satisfied with their now fully functioning solar system.
Positive Reviews:
- An outside sales representative in Phoenix, AZ, described the work environment as fast-paced and enjoyable.
- They mentioned that there was a lot of money to be made selling solar systems to individuals and businesses.
- The representative also appreciated the opportunity to pitch the solar panels every day at different business luncheons.
Negative Reviews:
- The representative mentioned there was no base pay. This could be a potential negative for some individuals considering a career with PEP Solar.
Positive Aspects:
- PEP Solar offers energy product solutions designed to meet customers’ needs, saving them money and providing a return on investment.
- Their certified team ensures that energy products save customers money during installation.
- PEP Solar provides additional products like solar electric PV and solar water heating.
Positive Reviews:
- Transparent sales process
- Competitive pricing
- On-time installation
- Quality support
- Informative approach
Negative Reviews:
- Minor issues with installation timing
Summarizing:
Do we recommend PEP Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, PEP Solar is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, PEP Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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