Photon Brothers review

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Photon Brothers is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners nationwide. If you're looking for an experienced solar provider known for both quality and reliability, Photon Brothers stands out as a premier choice in the solar installation industry.
4.5Expert Score
Market Leader

7705 W 108th Ave, Westminster, CO 80021, United States, 7203703344

Multi-Location Company.

Navigate 4 Company’s Local Offices.
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Location Address☆ Location score
Colorado – Broomfield7705 W 108th Ave, Broomfield, CO 80021, United States4.7
Colorado – Centennial9869 E Easter Ave, Centennial, CO 80112, United States4.7
Colorado – Colorado Springs752 Clark Pl, Colorado Springs, CO 80915, United States4.7
California – San Luis Obispo3566 S Higuera St #310, San Luis Obispo, CA 93401, United States4.8

Photon Brothers Overview

Expert Score: 4.5/5
Founded in: 2013
Service Areas: CO, CA
Services they provide: Residential and Commercial Solar Panel Installation, Solar Panel, Maintenance,Home Batteries, EV Home Chargers, Detach & Reroof
Certifications & Licences: Electrical Contractor
Photon Brothers, established in 2013, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Photon Brothers’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Residential and Commercial Solar Panel Installation, Solar Panel, Maintenance,Home Batteries, EV Home Chargers, Detach & Reroof.
Online Presence and Engagement: Their website attracts 7430 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CO, CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Electrical Contractor, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Photon Brothers for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.

Independent Sources

Photon Brothers Reviews

 SourceVotesAverage Score
energysage.com594.5
solarreviews.com524.02
yelp.com413.8
bbb.org42.3
consumeraffairs.comNo reviewsNo reviews
indeed.com34.7
trustpilot.com13.2
angi.com35.0
birdeye.comNo reviewsNo reviews
Google reviews2894.7
Expert Score4.5

Learn more: What Made Us Choose Sources for Expert Score?

Based on Company Info

Photon Brothers Reviews

Company Websitephotonbrothers.com
Year Founded2013
Areas ServedCO, CA
Services OfferedResidential and Commercial Solar Panel Installation, Solar Panel, Maintenance,Home Batteries, EV Home Chargers, Detach & Reroof
Roofing service
Tesla energy equipment installationyes
Panel OptionsREC Alpha, QCell, Silfab
Battery InstallationsTesla Powerwall
CertificationsElectrical Contractor
Military discounts
Solar system leases service
Expands dealership network
Delegates installation to subcontractors
BBB RatingA+
Warranty25-Year Production Warranty

Photon Brothers Website Visits Trend: positive

Learn more:  Website Visits Trend.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
28,7751360.7616.31%74.86%8.83%
Popular Myths About Solar Panels Busted 5

Photon Brothers Social Media


What do Customers Say about the Photon Brothers?

energysage.com

Positive Reviews:

  • Customers have praised Photon Brothers for their excellent service.
  • One customer mentioned that despite the crazy Colorado weather and a very heavy workload, Photon Brothers worked with them until their problem was fixed.
  • The in-house team was communicative and really worked to make sure the customer was taken care of.
solarreviews.com

Positive Reviews:

  • Customers have praised Photon Brothers for their professionalism and responsiveness.
  • One customer mentioned that from day one, they’ve been responsive and installed a high-quality, trouble-free system.
  • Another customer appreciated the efficient and easy-to-work with staff when their inverter failed.
  • The sales process, price as quoted, installation quality, and after-sales support all received high ratings.

Negative Reviews:

  • One customer claimed that the company ruined their roof during the panel installation and refused to pay for the damages. They also mentioned that the company refused to remove and reinstall the panels unless they paid almost $9000.
  • The customer felt that the company breached their contract by not installing part of the system.
yelp.com

Positive Aspects:

  • Knowledgeable and patient sales personnel.
  • Ability to design solar installations that accommodate existing structures, such as large trees.
  • Punctual and meticulous installation team.
  • Successful passing of county inspection and functioning of the Tesla Powerwall.

Negative Aspects:

  • Communication issues, particularly regarding changes in project management.
  • Delays in engineering plans.
  • Lack of follow-up to ensure proper functioning of installed panels.
consumeraffairs.com
No reviews
bbb.org

Positive Reviews:

  • On the positive side, one customer praised Photon Brothers for being amazing, professional, and knowledgeable.
    Customers also complimented the company’s employees for being pleasant, easy to communicate with, and exceptional at their jobs.
    One customer was grateful for choosing Photon Brothers as their installer for a great product with an excellent warranty.

Negative Reviews:

  • Some customers have reported a disorganized and frustrating installation process.
  • There were complaints about poor communication, with one customer stating that their project manager went on leave without any communication about a replacement.
  • There were also issues with the system failing inspection and delays in rectifying the problems.
  • Some customers felt that the company did not stand behind their work once they received the final payment.
trustpilot.com

Negative Reviews:

  • Customers have described the company’s practices as nefarious and the employees as incompetent.
  • Another customers have expressed frustration with their experiences in 2023.
indeed.com

Positive Reviews:

  • Employees appreciate the work-life balance and the pay & benefits.
  • The company culture and team building are emphasized, and hard work is rewarded.
  • The management is reported to be caring and supportive.
  • Employees have reported a sense of autonomy and respect.

Negative Reviews:

  • Some employees have mentioned that the company grew incredibly fast, and as a result, some processes were not always in place.
  • There were also mentions of management needing training on how to best support their team.
angi.com

Positive Feedback:

  • Customers have praised Photon Brothers for their professionalism and efficiency.
  • Customers appreciated the company’s no-pressure approach and quick responses to questions.
  • Customers were also satisfied with the performance of the solar panels and the savings they made on their electricity bills.
birdeye.com
No reviews
Google Reviews

Positive Aspects:

  • The customers use quality materials for their solar installations.
  • The sales process was informative and the team was knowledgeable.
  • The project manager was proactive and handled all the permitting and coordination with United Power.

Negative Aspects:

  • There were complaints about the company causing damage to the roof during the installation of the panels.
  • There were accusations of the company breaching the contract by not installing part of the system.

Summarizing:

Do we recommend Photon Brothers services?

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Photon Brothers is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Photon Brothers stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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Andriy Ryzhyy
Andriy Ryzhyy

Andriy Ryzhyy is a Research Expert and Copywriter at Solar Power Systems. Andriy’s experience in digital marketing automation and renewable energy sources, passion for applying mathematical principles to real-life tasks, and devotion to developing eco-friendly energy resources—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.

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