Multi-Location Company.
Pur Solar & Electrical Overview
Expert Score: 4.5/5
Founded in: 1974
Pur Solar & Electrical, established in 1974, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Pur Solar & Electrical’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Electrical Wiring and Electrical Panel Upgrade: They can power your electronic devices at home, upgrade your panel with the addition of new appliances and HVAC systems. Electrical Outlets and Fixtures Installation. Ceiling Fan Installation and Repair. Attic Fan Installation and Repair. Bathroom Exhaust Fan Installation and Repair. Whole House Generator Installation. Smoke Detector Installation. Lightning Protection System Installation. LED Light Installation. Home Addition and Remodel Electrical Box Installation. Whole House Fan Installation. Whole House Surge Protector Installation.
Online Presence and Engagement: Their website attracts 2275 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Pur Solar & Electrical for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Pur Solar & Electrical Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 9 | 3.9 |
yelp.com | 7 | 2.1 |
bbb.org | 2 | 3.0 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | No reviews | No reviews |
angi.com | 16 | 4.6 |
birdeye.com | 212 | 4.7 |
Google reviews | 26 | 4.1 |
Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Pur Solar & Electrical Reviews
Company Website | pursolaraz.com |
Year Founded | 1974 |
Areas Served | AZ |
Services Offered | Electrical Wiring and Electrical Panel Upgrade: They can power your electronic devices at home, upgrade your panel with the addition of new appliances and HVAC systems. Electrical Outlets and Fixtures Installation. Ceiling Fan Installation and Repair. Attic Fan Installation and Repair. Bathroom Exhaust Fan Installation and Repair. Whole House Generator Installation. Smoke Detector Installation. Lightning Protection System Installation. LED Light Installation. Home Addition and Remodel Electrical Box Installation. Whole House Fan Installation. Whole House Surge Protector Installation. |
Roofing service | – |
Panel Options | Monocrystalline Silicon PV (mono-silicon or single silicon): These panels are commonly used and can be applied to both residential and commercial installations. Polycrystalline Silicon PV (multicrystalline, multi-silicon, ribbon): Polycrystalline silicon is a commonly used type of panel for both residential and commercial installations. |
Battery Installations | Lithium-ion batteries, lead-acid batteries, and nickel-cadmium batteries |
Certifications | NABCEP, BBB |
Solar system leases service | yes |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | 1-year – Warranty on parts |
Pur Solar & Electrical Website Visits Trend: positive
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
2,275 | 1 | 9 | 0.41 | 17.97% | 64.19% | 0.68% | 7.40% | 0.10% | 9.30% |
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Pur Solar & Electrical Social Media
What do Customers Say about the Pur Solar & Electrical?
Positive Reviews:
- Customers praised the sales process.
- The price as quoted was appreciated by customers.
- The quality of installation received a perfect score of 5 out of 5.
- Customers were also satisfied with the after-sales support.
- One customer from Prescott Valley, Arizona, described their experience with Pur Solar as “Outstanding” and mentioned that all aspects of the process exceeded their expectations.
Positive Reviews:
- Customers appreciated the knowledgeable and responsive service from Pur Solar.
- The process of working with them was straightforward: call them, wait for their design and proposal, install the system, and watch the savings roll in.
- One customer praised the company’s courtesy and professionalism, stating that they would get their business and order.
- Another customer had a positive experience with Pur Solar after a lack of service or response from another company.
Negative Reviews:
- A customer was disappointed with the company’s policy of charging a non-refundable $65 for an estimate.
- There were complaints about the cleanliness of the electricians, who did not put booties on their boots or take them off, leading to dirty carpets and floors.
- One customer reported that an electrician dropped and broke their chandelier, and the company suggested an unethical solution.
- Another customer was upset that the company would not contract with them to remove and replace the system, only with the roofer.
- A customer reported that the company put a 2×4 through their ceiling in two places, and the employee was dismissive of the damage.
- The same customer was insulted by the company’s billing department sending a final bill before the job was completed and marking it as overdue.
Positive Review:
- Kody, a technician from the company, provided amazing service. The customer service was also highly appreciated.
Negative Review:
- The company charged a trip fee for work that was already paid for. The customer was not informed about the date and time for the trip. Due to this experience, the customer stated they would not recommend this company to anyone.
Positive Reviews:
- Customers appreciated the educational approach of the staff, particularly Julie, who spent a lot of time explaining the ins and outs of solar.
- The professionalism and timeliness of the technicians were praised.
- Customers were happy with the quality of work and the reasonable pricing.
- One customer mentioned that Pur Solar completed several upgrades on their ranch under budget and on time.
Negative Reviews:
- A customer was disappointed with the lack of customer service and responsiveness, particularly after spending a significant amount on a 40-panel system.
- There were complaints about the company’s cleanliness and consideration for the customer’s home.
- One customer mentioned that they had to wait for months for pricing for upgrades and installation of new equipment.
- Another customer was upset about the company’s suggestion to report a broken light to Amazon for a refund.
Positive Reviews:
- Customers appreciate Pur Solar’s long-standing experience in the industry, serving Arizona for over 50 years.
- The company is well-regarded as a top solar and electrical contractor in the state.
- Pur Solar offers residential and commercial services, including solar energy systems and installations.
Negative Reviews:
- Some customers express dissatisfaction with the company’s customer service.
- There have been installation issues reported by a few customers.
Positive Reviews:
- Customers praised the professionalism of the Pur Solar team.
- The installation process was described as smooth and efficient.
- Customers appreciated the company’s honesty and straightforwardness.
- The system was reported to be working perfectly, generating electricity from sunrise to sunset.
Negative Reviews:
- One customer expressed concern that the system might not be large enough to handle their needs.
- There was an initial issue with cleanup and some damage, but these were resolved by Pur Solar.
Summarizing:
Do we recommend Pur Solar & Electrical services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Pur Solar & Electrical is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Pur Solar & Electrical stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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