RCI Solar Electric Overview
Expert Score: 4.3/5
Founded in: 1996
RCI Solar Electric, established in 1996, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: RCI Solar Electric’s Offerings
Customer Experience: With an average rating of 4.3, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: Professional installation of solar panels to meet your energy needs. Solar Panel Repair: Repair services to ensure your solar panels are functioning efficiently. Electrical Services: Handling other electrical jobs around your home.
Online Presence and Engagement: Their website attracts 952 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as HomeAdvisor’s Elite Customer Service Award, BBB Accreditation, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering RCI Solar Electric for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
RCI Solar Electric Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 6 | 4.3 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 5 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 5 | 3.6 |
| Expert Score | 4.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
RCI Solar Electric Reviews
| Company Website | rcisolar.com |
| Year Founded | 1996 |
| Areas Served | CA |
| Services Offered | Solar Panel Installation: Professional installation of solar panels to meet your energy needs. Solar Panel Repair: Repair services to ensure your solar panels are functioning efficiently. Electrical Services: Handling other electrical jobs around your home. |
| Roofing service | yes |
| Panel Options | Roof-Mounted Systems, Ground-Mounted Systems, Pole-Mounted Systems |
| Battery Installations | Lithium-ion batteries |
| Certifications | HomeAdvisor’s Elite Customer Service Award, BBB Accreditation |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | – |
RCI Solar Electric Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 952 | 1 | 0 | 0.44 | 42.11% | 37.70% | 0.77% | 11.59% | 0.18% | 6.74% |
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RCI Solar Electric Social Media
What do Customers Say about the RCI Solar Electric?
Positive Criteria:
Family-Owned Business: Many customers appreciate the family-run nature of the business, mentioning the involvement of family members like Fred, Rick, and Sera.
Professionalism and Cleanliness: Customers like Fred R. and Lou E. praised the company’s professionalism, punctuality, and cleanliness during installations.
Competitive Pricing: Several reviews, including those from Fred R. and Nolan W., mention that RCI Solar offers competitive pricing compared to other companies.
Quality of Service: Meena S. and Rob P. highlighted the company’s prompt and respectful service, with Meena S. particularly appreciating their handling of warranty issues.
Customer Trust: Meena S. emphasized the trustworthiness and honesty of the company, noting that they allowed payment after receiving a warranty check.
Negative Criteria:
Post-Installation Service: Harry P. expressed dissatisfaction with the company’s service after installation, mentioning unreturned calls and unresolved issues with burnt-out panels.
Communication Issues: Harry P. also noted poor communication from the company, particularly from Rob, regarding follow-up on service requests.
Positive Criteria:
Professionalism: Customers appreciated the professionalism and expertise of the RCI Solar Electric team.
Quality of Work: Many reviews highlighted the high quality of the solar installations and the efficiency of the systems.
Customer Service: Positive feedback often mentioned the responsive and helpful customer service provided by RCI Solar Electric.
Timeliness: Several customers were pleased with the timely completion of their projects.
Negative Criteria:
Cost: Some customers felt that the services were on the pricier side compared to other options.
Communication: A few reviews mentioned issues with communication, particularly regarding project updates and timelines.
Follow-up: There were occasional complaints about the follow-up service after the installation was completed.
Positive Criteria:
Professionalism: Customers often praise the professionalism and expertise of the RCI Solar Electric team.
Efficiency: Many reviews highlight the efficient installation process and timely completion of projects.
Customer Service: Positive feedback frequently mentions the helpful and responsive customer service.
Negative Criteria:
Communication Issues: Some customers have reported occasional communication delays or misunderstandings.
Post-Installation Support: A few reviews mention that post-installation support could be improved.
Summarizing:
Do we recommend RCI Solar Electric services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, RCI Solar Electric is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, RCI Solar Electric stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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