Year Started | 1996 |
Company Website | rcisolar.com |
Service Areas | CA |
Service Types | Installation of solar panels, Solar system design, Solar system maintenance, Solar System Repair, Solar Energy Consulting, Battery Storage Solutions, Solar energy monitoring, Financing options |
Types Panels | Monocrystalline panels, Polycrystalline panels, Thin-film panels, Bifacial panels, Hybrid panels |
Backup Battery | Lead-acid batteries, Lithium-ion batteries, Nickel-cadmium (Ni-Cd) batteries, Flow batteries |
Certifications | NABCEP, LEED, BBB |
Packages | No packages specified |
Payment options | Cash, Check, Credit or Debit Card (Visa, Mastercard, or American Express cards), Bank Transfer, Financing |
Payment discounts | Financing discounts |
"RCI Solar is not a company I would suggest to anybody. They were OK up until after the installation, but we got through them. Although it has been some time after the transaction, I still place a high value on after-sale support. I informed Rob about the state of our system and the suspiciously blackened panels. He assures me that someone will look into them, but that person never shows up. Now I can't even get a callback from him. I've seen systems older than ours that still functioned just well, but mine is a mess. Rob keeps assuring me that this is how the panels usually look, but I don't buy it. If you're looking for service after the sale, which is something RCI lacks, you should go elsewhere." - Ethan
"The Rci Solar firm is terrible. In September of 2020, I contacted RCI about having them add on to the solar panels they had already placed. Tom Tommas visited my home to go over the details of why I required new pannels. The solar price estimate was then utilized to secure funding. I was told that they currently had a backlog of jobs, but that my request for more solar panels will be completed by the end of the year. Month after month, I contacted RCI and received assurances that my upgrades would be installed. I emailed RCI in November 2020, and they did not get back to me until January 2021 with an installation date. It is a terrible way to operate a company, and there is no customer service to speak of. Keep your distance from that firm; they are not worth your time. They are unreliable in keeping their word." - Preston
"Is there still a corporation with that name operating today? I have repeatedly tried to reach someone via phone in hopes of receiving service. It is been three months and countless calls and mails with no response. I can not and will not endorse doing business with them. If I hear back from them and arrange a visit, I will edit my previous evaluation to reflect that. Since 2020, has no one been able to get in touch with this firm?" - Sophia
"This firm has visited in response to our request for an inspection of our solar panels. The annual expense of true up is still around $3000. It appears that the system is operating at maximum efficiency." - Preston
“RCI Solar Electric installed my solar panels in December 2022. After 30 days, I saw that two solar panels were not working well. I told their staff about my problems, but they were not interested in solving them. RCI Solar Electric claims that their program optimizes panel placement. customers when a problem occurs. In March 2022, Dean, COO of RCI Solar Electric, received emails asking for clarification/pointing out the required payment to fix an issue their program was meant to avoid. Dean, COO of RCI Solar Electric, did not respond to my email today. After email reminders went unanswered, this happened. The performance of my system confirms my concerns.” - Emily
"Excellent solar energy provider, if not the finest. The business seems to be operated by a family. Main man Fred has a son, Rick, who handles the technical aspects, and a daughter, Sera, who handles appointments and schedules. I can't decide who deserves the greatest customer service award. They were three terrific people: prompt, on time, and kind. I phoned Fred and said that ten of my solar panels were malfunctioning. He sent Rick to document the inoperative solar panels using photographs. They learned that the maker is BP solar. However, BP solar collapsed and ceased operations a few years ago. The BP warranty office was called because of the 25-year guarantee on all panels. BP issued a recall on these models, thus they requested that all 40 modules be sent in for replacement. We have sent your payment. The complete modules were freshly changed out today. Best of all, I haven't paid them yet. After I get my BP check, I can pay them, like Fred promised. That's how much faith they have in it. Trustworthy and honest individuals like them are rare in today's world. They also provide extremely fair prices. Rick's visit to take pictures cost just $175, but previous visits from repairmen who attempted but failed and ultimately advised I replace the inverter itself cost $300. At this point, the costs are balanced out. RCI solar is a fantastic company, and I would suggest them to everyone." - Daniel
"RCI just finished installing our brand new system, and we could not be happier. Fantastic work by Rob, Tom, Rick, and Sarah! Great value for the money, and they delivered as promised. The RCI crew made sure our minor installation problems were resolved to our satisfaction. If I could do it all over again, I would! They are trustworthy because they are family-owned." - Lou
"Excellent company. Each member of staff is well-informed and polite. My solar panels were installed on time, expertly, and now produce excellent results. Rob Tueckes came to my house on short notice and provided a detailed inspection and estimate. Rick came out and handled the panels' technical details and arrangement. The installation personnel was top-notch, and they finished the work quickly." - Rob
"The family has run this company for generations. We have used them for both our home and our rental property. On time, neat, and competent; that is what we offer. The quality of the product was superb, and the price was reasonable. Strongly suggested!' - Mia
"In 2015, we had 30 panels installed by RCI Solar. They promptly answered all of our inquiries. The greatest quality goods and pricing could be found in Butte County, and they were willing to travel there. They handled all communication with the County departments and PG&E on our behalf. The set up went off without a hitch. There had been no issues up until last month, when they called to tell us their service man would need to come out and replace a module in one of the panels. As so, they deserve the highest rating we can give them: 5 stars!" - Ava
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Source | Votes | Avg. Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | No reviews | No reviews |
solartribune.com | No reviews | No reviews |
yelp.com | 5 | 4.2 |
Google reviews | 5 | 2.8 |
AVG | 3.50 |
Main Address | 27487 Kennefick Road, Galt CA, 95632 |
Phone Number | 8006138783 |
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