Multi-Location Company.
Semper Solaris Overview
Expert Score: 3.9/5
Founded in: 2012
Semper Solaris, established in 2012, has been an active participant in the solar industry, providing services across 5 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Semper Solaris’s Offerings
Customer Experience: With an average rating of 3.9, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Power Installation: They provide the best solar panel options for their customers and their specific needs. Battery Storage: Solar battery storage consists of a device that stores reserve energy from a connected solar system. The stored electricity is consumed after sundown, during energy demand peaks, or during a power outage. Roofing Services: They offer a complete roofing system that creates a waterproof barrier, defends against the elements, and provides proper ventilation. Heating, Ventilation, and Air Conditioning (HVAC): Semper Solaris offers heating and air conditioning services. By switching to an energy-efficient heating or air conditioning unit, you can reduce your electric bill significantly.
Online Presence and Engagement: Their website attracts 21245 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, IL, TX, AZ, FL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Semper Solaris for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Semper Solaris Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 15 | 3.0 |
| solarreviews.com | 310 | 3.4 |
| yelp.com | No reviews | No reviews |
| bbb.org | 5 | 3.7 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 130 | 2.7 |
| trustpilot.com | 45 | 1.9 |
| angi.com | 18 | 3.6 |
| birdeye.com | 269 | 4.7 |
| Google reviews | 330 | 4.5 |
| Expert Score | 3.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Semper Solaris Reviews
| Company Website | sempersolaris.com |
| Year Founded | 2012 |
| Areas Served | CA, IL, TX, AZ, FL |
| Services Offered | Solar Power Installation: They provide the best solar panel options for their customers and their specific needs. Battery Storage: Solar battery storage consists of a device that stores reserve energy from a connected solar system. The stored electricity is consumed after sundown, during energy demand peaks, or during a power outage. Roofing Services: They offer a complete roofing system that creates a waterproof barrier, defends against the elements, and provides proper ventilation. Heating, Ventilation, and Air Conditioning (HVAC): Semper Solaris offers heating and air conditioning services. By switching to an energy-efficient heating or air conditioning unit, you can reduce your electric bill significantly. |
| Roofing service | yes |
| Panel Options | Polycrystalline Solar Cells: These panels are made by melting raw silicone and pouring that melted material into molds. Once cooled, they are cut into square wafers. They are more affordable but have less tolerance towards heat than monocrystalline panels. Their efficiency is 13-16% on average. Monocrystalline Solar Cells: Known to be some of the purest silicon-based solar panels, they boast a uniform appearance and coloring. They are designed to lower costs of a single solar cell and maximize the space, making it as efficient as possible. Their efficiency ratings tend to range from 15 to 20%. However, they are the most expensive investment. Thin-Film Solar Cells: These are made by layering thin layers of photovoltaic material onto a substrate. The materials used to make these solar cells can range from amorphous silicon to copper indium gallium selenide. Their maximum efficiency caps out around an optimistic 13%. |
| Battery Installations | Tesla Powerwall: This solar battery, created by the engineers who brought you the iconic electric vehicle, is capable of storing around 13.5 kWh of energy charged directly by excess solar energy produced by your solar system. Enphase Encharge: This uses a one-of-a-kind microinverter system that places multiple microinverters in every battery, assuring there is no single point of failure. That means the power flows and the lights stay on when you need them the most. |
| Certifications | NABCEP |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 15+ years Workmanship Warranty and 20+ years Equipment Warranty |
Semper Solaris Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 21,245 | 2 | 43 | 0.56 | 44.53% | 47.55% | 0.65% | 6.33% | 0.10% | 0.83% |
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Semper Solaris Social Media
What do Customers Say about the Semper Solaris?
Positive aspects of Semper Solaris include their commitment to helping customers understand how solar works and how to choose the right system.
They also hire as many veterans as possible, believing in the work ethic the military instills in its service members.
However, some customers have reported negative experiences.
One customer mentioned deceptive practices, dishonesty, and manipulation.
They had issues with the length of time it took to activate their service and were unhappy with the behavior of the workers.
They also felt that they were not fully informed about the costs associated with uninstalling and reinstalling panels.
Positive reviews highlight the smooth and professional installation process.
For instance, a customer from San Diego praised the HVAC and Solar installations, stating that both went smoothly and professionally.
Negative reviews, however, mention issues with pricing, customer service, and system performance.
One customer from Antioch, California, complained about the price increasing by over 30% within 9 months and the system not working properly since day one.
Another customer from Reseda, California, warned about false assurances regarding the cost of uninstalling and reinstalling solar panels.
Semper Solaris is a solar energy company with mixed reviews from customers.
On the positive side, it is accredited by the Better Business Bureau (BBB) and has an A+ rating.
This rating is based on the BBB’s interpretation of Semper Solaris’s interaction with customers and their handling of complaints.
However, some customers have expressed dissatisfaction with their services.
For instance, one customer review highlighted issues with the installation process, including delays, damage to property, and poor communication.
The customer also mentioned that the company failed multiple inspections due to inconsistencies between their installation and the designs they submitted.
In terms of ratings, 24% of the reviews are 5-star, while 67% are 1-star. |
This indicates a significant number of customers were not satisfied with their experience.
Positive Feedback: Some customers have praised the company for their excellent service.
For instance, one customer mentioned that Semper Solaris installed a solar system on their house three years ago and did a fantastic job. They appreciated the system’s performance, especially during the hot summer months.
Negative Feedback: However, the company has also received several negative reviews.
Customers have complained about poor communication, delays in installation, and substandard work.
One customer reported that their roof started leaking after the solar panels were installed.
Another customer expressed dissatisfaction with the company’s customer service, stating that their concerns were not addressed promptly.
Positive aspects include:
A clear sense of purpose and the ability to learn new things.
Some employees appreciate the flexibility and respect in the workplace.
The owners are described as supportive.
Negative aspects include:
Some employees have expressed dissatisfaction with the pay.
There are concerns about job security, with reports of frequent layoffs.
Some reviews mention a lack of integrity among the managing staff and a hostile work environment.
There are also complaints about the company’s responsiveness to customer concerns.
Positive reviews highlight the company’s professionalism, quality of service, and value for money.
One customer praised the entire Semper Solaris experience, mentioning their honesty, expertise, and integrity.
One customer had a particularly negative experience, citing additional charges, a shorted out inverter due to negligence, and a lack of response from the company.
Semper Solaris have 490 reviews in El Cajon, CA, 34 reviews in Campbell, CA, and 300 reviews in Santa Ana, CA.
Semper Solaris, a solar energy company, has mixed reviews from customers.
On the positive side, 24% of the reviews are 5-star.
However, there are also negative reviews, with 67% rating the company as 1-star.
One customer complained about poor communication, delays in installation, and shoddy workmanship.
It’s always a good idea to read multiple reviews before making a decision.
Summarizing:
Do we recommend Semper Solaris services?
Average Performer
Semper Solaris, getting our badge of an Average Performer, maintains a presence across 5 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.9, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Semper Solaris might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Semper Solaris to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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