Solar Biz overview
We provide Lifetime Support and a Low Price Guarantee for the goods we sell as one of the oldest and most knowledgeable renewable energy equipment businesses on the globe. We are aware that the majority of people are unaware of renewable energy technology and how to choose an effective system. Fortunately, Solar BizTM is a wonderful resource that you have access to. You may chat to one of our qualified specialists at any moment. We are here to inform you.What Solar Biz has to say about itself
Tom Duffy started producing and distributing goods for renewable energy systems more than 50 years ago. Solar Biz is built on a lifetime enthusiasm and dedication to green living and renewable energy. Every day, we put our goods to the test. The finest conceivable source for our staff's expertise is their in-depth personal experience with everything we offer. Beyond the data sheets, we are familiar with our goods. We've previously been there, with every product we offer, while other dealers struggle to locate skilled and experienced workers. We already know what will work for you and your unique demands, so we don't need to make an educated guess as to what you need.Solar Biz Review
| Year Started | 1969 |
| Company Website | thesolarbiz.com |
| Service Areas | AK, AL, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY |
| Service Types | Design and engineering of solar systems, Sale of solar equipment, Solar system installation,, Maintenance and repair of the solar system, Standalone and networked solutions, Solar system consulting and project management, Solar System Financing and Incentives, Training and education in the field of solar energy |
| Types Panels | Monocrystalline, polycrystalline, and thin-film panels |
| Backup Battery | Lithium-ion batteries, lead-acid batteries, and nickel-cadmium batteries |
| Certifications | SEIA |
Solar Biz website review
A complete online marketplace for solar goods and services may be found at the Solar Biz website (https://www.thesolarbiz.com). The website is designed in a tidy and expert manner. The design is well-organized, and the top navigation bar has distinct categories for different goods and services. The user interface is easy to use and fluid overall. Solar panels, inverters, batteries, charge controllers, and other solar equipment are available on the website. Customers may make educated judgments thanks to the thorough descriptions, features, and pricing provided for each product category. The website also offers details on solar system design, installation, and maintenance. A variety of well-known brands are represented in Solar Biz's extensive selection of solar energy goods. Customers may easily compare prices and make selections by using the website, which clearly displays pricing information for each product. Given that each product has an Add to Cart button, the ordering process appears straightforward. Transparency might be improved, though, by providing additional details about delivery, payment options, and return procedures. Customers can find helpful materials on the Solar Biz website, such as informative articles, frequently asked questions, and a dictionary of solar energy concepts. Customers' reviews and testimonials are posted on the internet, which can assist establish credibility and trust. In conclusion, the Solar Biz website offers customers interested in solar-related goods and services a complete platform. A positive user experience is facilitated by the website's intuitive design, extensive product selection, educational content, and customer service.Solar Biz price policy
| Packages | From $10,000 to $30,000 or more |
| Payment options | Credit or Debit Card, Electronic Funds Transfer (EFT), Personal Check, Cashier's Check or Money Order, Financing Options |
| Payment discounts | Federal tax credit |
Solar Biz online reputation
The general assessment of Solar Biz appears to be ambiguous based on the customer feedback that has been supplied. Both positive and bad customer experiences are reported, so it's critical to consider the reviews before choosing a product or service. On the plus side, consumers have complimented Solar Biz for providing outstanding service at a fair price. The business is also known for creating excellent stand-alone power supply solutions and addressing technical problems rapidly. Furthermore, their dedication to client satisfaction is demonstrated by the stringent international shipment screening procedure. Negative reviews do exist, though, and they raise issues with the company's response and customer service. After receiving a defective product, a client tried to contact Solar Biz to rectify the problem and make a warranty claim but was unable. Another client had pricey and unanticipated shipping delays, which left them frustrated and dissatisfied with their whole shopping experience. The lack of clear communication and follow-up after making an order was addressed in the third review, which left the customer with no reason to question the company's dependability. In conclusion, although some customers have enjoyed working with Solar Biz, others have had problems with communication, customer support, and product quality. Before choosing to work with the organization, prospective clients should take these reviews into account and carry out more research."For the office, I bought three battery combiners, all of which serve the same function. One was broken right out of the box, but the other two performed well. My calls and texts to Solar Biz were never responded. Our HR department eventually reached out to them, and now they want us to send them the broken blender in the mail. Solar Biz has opted to not fulfill its one-year warranty, but they have not provided any explanation. I normally go out of my way to back locally owned and operated green enterprises, but I won't be patronizing this one again." - Michael
"Several batteries from Solar Biz were purchased online. When placing an online order, the customer is presented with many delivery alternatives. Two-day was one of the options. Since I needed them immediately, this worked out well. Filling out the online order form was a breeze. The option for two days was what I went with. My delivery address, the choice of two-day shipping, and the final total before clicking "submit order" all seemed correct. The order came to roughly $300 total. The following day, I received an email explaining why my purchase will be delayed by another day. I was quoted an extra $300 for delivery services. Yes, three hundred bucks. It takes about a week for delivery, I was told. Not even close to the convenience of 2-day air delivery to my home. I was given the option of providing my own shipment, which meant I would have to pay an extra $18 for gas and time to drive to a battery distributor outside of my area. No one ever explained to me why it was more expensive if I arranged for my own trucking. The specified location was 60 miles distant. I spent three hours on that today. Carrie, the person with whom I had the most contact, was both courteous and informative in our exchanges. It wasn't her fault, and she did everything she could to make things right for the next customer. Due to Solar Biz's convenient online purchasing and speedy home delivery, I placed an order with them. These batteries were very pricey, though, considering how much time I wasted today." - Steve
"It's unbelievable that this company actually exists. When I called in to place an order, the operator asked me to hold while she ran some checks. I'll get in touch with you as soon as I can. An hour goes by as I wait. When I tried to reschedule, I was told the individual I had placed my order with was in the middle of a call. What? I say that I didn't eat everything on my plate. I'm informed I'll get a call from her as soon as she's done. The remainder of the day will be uneventful. A few days later, I received an email informing me that an invoice had been generated and that I could pay via PayPal. What? Okay, what the heck is going on with her. Who is sending me an invoice, and what happened to the person I was placing the order with? This is not how a business should be handled, therefore I am disclosing my experience in the hopes that it may help others avoid the same fate. If they are authentic, I will not be sending any money to their firm." - Matt
"The Solar Biz provided me with excellent service at a reasonable price. Patty was really nice and helpful when I called her. I have no emotional investment in the 2011 dispute between the reviewer and the establishment. I knew there was more to the story when they flooded sites like Yelp with bad reviews all referencing the same problem. When I asked Patty about the disagreement, she provided some background information.I found her account believable and understood why the situation was not black and white. I say you give The Solar Biz a go and see what you think for yourself. I think you'll find this to your satisfaction." - Nick
"The solar company designed and supplied a reasonably cost standalone power supply. Excellent work has been produced, and any technical queries have been answered promptly." -Kelley
"The international shipping review process was the most stringent I've ever encountered. Instead of just taking things off the ship and sending them to me, Solar-Biz examined and photographed everything first. Have responded to and helped me with every inquiry I've had about getting my solar energy system up and running to power my home. Because most of us don't understand the financial strain of running a business, Solar-Biz has to make due with a small crew. If you're thinking of starting a solar power project, you need to get in touch with the folks at thesolarbiz.com. They have a staff of qualified professionals that can help you with any solar-related endeavor. It may be a long and arduous road to providing alternatives to fossil fuels. As a result of Solar-Biz" - Dennis
Solar Biz Social media
| facebook.com The Facebook page for The Solar Biz, which can be found at https://www.facebook.com/TheSolarBizNM, appears to be a company page with the goal of promoting and disseminating knowledge about solar energy solutions. With a cover image of a solar panel installation, the page features a neat and expert arrangement. The Solar Biz logo used as the profile photo promotes brand recognition. The entire layout is aesthetically pleasing and adheres to the solar energy concept. The page routinely posts solar energy-related information, such as educational pieces, product updates, and promotions. The articles are nicely written and give the reader useful information. The page's posts receive a lot of likes, comments, and shares, indicating a respectable engagement rate. Page administrators frequently reply to user comments and requests, demonstrating their dedication to engagement and customer service. The page features a section just for comments and suggestions. The majority of evaluations are favorable, which demonstrates client happiness and faith in the business's offerings. A trustworthy and professional picture is presented on the Solar Biz Facebook page. Solar Biz is developing a solid reputation as a solar energy provider because to its consistent content publishing, robust user involvement, favorable comments, and community building initiatives. |
| linkedin.com Solar Biz's LinkedIn profile resembles a solar energy company's. Solar Biz installs, maintains, and consults solar panels, according to its profile. The firm has served individual and commercial clients for over 10 years. The page lists Solar Biz's location (US), industry (renewables and environment), and size (1-10 workers). However, firm history, founders, and goal are not disclosed. The page has few postings and updates. Solar energy, renewable tech, and sustainability news dominate the material. The low posting frequency may imply a lack of LinkedIn audience engagement. The page has 200 followers. The website lacks endorsements and suggestions. The page does not comment on other posts or react to its own comments. The Solar Biz-linked LinkedIn profile may benefit from regular updating, audience involvement, and demonstrating the company's competence through cutting-edge material. Visuals and customer testimonials give credibility and professionalism to a page. |
| YouTube Channel 41 Subscribers |
Solar Biz average reviews
| Source | Votes | Avg. Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| solartribune.com | No reviews | No reviews |
| yelp.com | 5 | 2.6 |
| Google reviews | No reviews | No reviews |
| AVG | 2.60 |
- Reasonable Prices
- Knowledgeable Staff
- Green Initiatives
- Customer Service Issues
- Inconsistent Shipping Times
- Communication Issues
Solar Biz Final Conclusions
Although the business has had good evaluations in certain places, it also has issues that have hurt its image. On the plus side, customers laud Solar Biz for its inexpensive rates, superior solar goods, and off-grid power supply options. The business's dedication to a stringent international shipping screening procedure demonstrates a dedication to client happiness. There are some definite causes for caution, though. Customers have complained about communication breakdowns and delayed answers from customer service. For several customers, uneven delivery delays have been a cause of aggravation. All things considered, Solar Biz's social media accounts could need more active and consistent participation, including frequent posting, audience interaction, and showing the business's expertise through cutting-edge material. Overall, Solar Biz appears to offer advantages in terms of product value and cost, but there is also obviously potential for development in terms of interaction with customers and communication. Such a bad experience might harm the company's reputation, therefore prospective customers should be cautious and consider these things before choosing. Direct connection with the business and recommendations from previous clients can provide a more accurate picture of Solar Biz's performance and reputation.Solar Biz locations
| Main Address | 2136 Us Highway 180 East, Silver City, NM 88061 |
| Phone Number | 8888260939 |
Find installers nearby
