Solar Edge Pros review

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"The service provided by Solar Edge Pros was the worst we've ever experienced. We saw a rise of almost $200 on our power bill. As opposed to the $1,300. Moreover, the $500. Paying using solar energy. Sixty solar panels are in place. We now learned that no applications for necessary permissions were ever submitted. As far as the power company was aware, no solar contract had been submitted. We were able to get a $10,000 loan. We suspect he pocketed the rebate for the PV meter that was supposed to be installed at the time of installation but wasn't until last month. It's been three years since we first encountered this issue. We've never dealt with a worse businessman than the one who won't return our calls, emails, or texts. We do not want anybody else to have to go through what we have. I would never refer anybody to this firm." - Joshua F.

"The company's Anna displayed totally inappropriate behavior during a public blood mobile bus event. We were there to show our support for a worthy cause, but her behavior towards the workers made me feel bad. The day was hectic, and she was completely uncomprehending. What a rude way to promote your job by leaving a glowing review and wearing a shirt with five stars." - Daniel K.

"In the event of a pandemic, they will be distributing leaflets door to house. Not at all; it wasn't merely left at my front door. Someone was sent to my residence to ring the bell, knock on the door, and wait for me for a good two minutes. My doorbell was rung a second time, and a flier was afterwards put at my doorstep. How very inconsiderate and careless of you. I'm speaking to the business, not the unfortunate person who has to hand out fliers. It seems that the remaining reviews are either purchased or fraudulent. The company is simply badly managed overall. Please contact me if you need the services of a public relations expert. I am an expert in public relations, and I also use common sense. Some of it might be helpful to you." - Jayden U.

"After a few months, we are still getting solar panels put since they didn't bother to make a proper plan. Since they did not construct their plans in accordance with the law—"which you can do a simple google search and find the laws of my town under 30 seconds"—we must start from scratch and have them relocate all the panels in order to comply with the law. Our solar isn't in working condition while we pay, and we've missed a lot of work between installations and inspections, so we've failed inspection and all they're offering to make up for it is the months they've already charged us for. In our opinion, really unprofessional. No one should work at this firm, in my opinion." - Noah J.

"It's been over six months after my solar panels were put, and we still haven't had power. The city claims to have completed and passed a city inspection, therefore we're now waiting for Solar Edge Pros to turn on our system. We have been at a loss for what to do after multiple emails and phone calls were ignored. In my opinion, you should avoid Solar Edge Pros and speak to other solar firms instead." - Anthony H.

"Our new rooftop terrace with solar panels is wonderful. By purchasing a NEW BUILD, we were able to ensure that the installation of solar panels on our roof would not invalidate our builder's guarantee. To have our much-desired solar panels installed, we contacted Solar Edge Pros, who gave us a fantastic alternative for constructing a wonderful patio in the backyard. The staff is very well-versed in the goods they provide and is always eager to provide details on the next steps. WONDERFUL JOB, SOLAR EDGE TEAM!" - Jacob A.

"Solar Edge Pros has an incredible staff as a whole. Salesman was very helpful in explaining all of my choices and their advantages and disadvantages. The lack of sales pressure made it easy for me to choose a system and panels that are ideal for my energy requirements. Their selection of solar panels from various manufacturers and accessories like inverters and batteries was very appealing to me. Even though the procedure took a little longer than I had intended, Solar Edge Pros kept me informed every step of the way. We anticipate reduced electricity costs and little disruption as rates in South Central Texas continue to climb." - Ethan N.

"Everything, from start to finish, went smoothly. So that we didn't have to worry about anything, they made everything as easy as possible. We never had to wait for a response, and the deadlines given were always accurate. The salesperson was great throughout, keeping me informed of what was going on and when. In conclusion, working with this solar installation firm was a fantastic experience. During my year-long search, I was surprised to find that many of the unfavorable evaluations I read on various websites were from relatively recent years. I realized I made the right decision after reading reviews from satisfied Solar Edge Pros clients. Having been there and done that, I am confident in my decision." - Michael D.

"After the storm, our roof leaked and sustained some damage. To make the necessary repairs to the roof, we hired Solar Edge Pros to remove some panels and then came back to replace them. The manager from SEP arrived at the promised time. He was friendly, knowledgeable and professional. When the roofers needed access, he removed the panels and came back the next morning to install them back. He told me about the system and made several suggestions to improve its efficiency and manageability. I really appreciated his opinion." - Alexander U.

"Solar Edge Pros did a great job with the installation, and I appreciate it. Every step of the way was simple as counting to three; it took just two weeks to complete the full project from start to end, and that included installation, inspections, and commissioning. Solar Edge Pros is the best and only company I would ever recommend for your roof install, ground mount, or patio cover, BIG shout out to owner. Sales consultant, good man; Roof crew, on point; Master electrician, top notch; I've been around solar myself for a while and am familiar with many solar companies in San Antonio and the surrounding areas. This guy is one of the most knowledgable people I've ever encountered about solar energy and the solar industry in general, and he really cares about his customers and his staff. Solar energy and the support of Solar Edge Pros gives me hope for the future." - William M.

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