Solar Energy Labs Overview
Expert Score: 4.5/5
Founded in: 1993
Solar Energy Labs, established in 1993, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solar Energy Labs’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar panel installation for homes and businesses. Solar battery backup systems, including the SOL-ARK 15K-2P Hybrid Solar Battery System. Handling all aspects of the solar installation process, including permits, net metering agreements, and system monitoring. 25-year power performance and product guarantee on their solar equipment, which is made in the USA. Serving as an authorized dealer for Sol-Ark solar inverters and batteries. Providing free consultations to assess customers’ solar needs and provide custom system designs.
Online Presence and Engagement: Their website attracts 417 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across FL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Home Advisor Elite Service, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Solar Energy Labs for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solar Energy Labs Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 4 | 3.0 |
| bbb.org | 1 | 2.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 6 | 4.5 |
| birdeye.com | 42 | 4.6 |
| Google reviews | 33 | 4.5 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solar Energy Labs Reviews
| Company Website | energylabsinc.com |
| Year Founded | 1993 |
| Areas Served | FL |
| Services Offered | Solar panel installation for homes and businesses. Solar battery backup systems, including the SOL-ARK 15K-2P Hybrid Solar Battery System. Handling all aspects of the solar installation process, including permits, net metering agreements, and system monitoring. 25-year power performance and product guarantee on their solar equipment, which is made in the USA. Serving as an authorized dealer for Sol-Ark solar inverters and batteries. Providing free consultations to assess customers’ solar needs and provide custom system designs. |
| Roofing service | – |
| Panel Options | Panasonic, Solaria |
| Battery Installations | Panasonic |
| Certifications | Home Advisor Elite Service |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 25-year solar panel guarantee, 25-year workmanship warranty |
Solar Energy Labs Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 417 | 1 | 0 | 0.44 | 59.45% | 25.00% | 0.56% | 6.25% | 0.07% | 8.60% |
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Solar Energy Labs Social Media
What do Customers Say about the Solar Energy Labs?
yelp.com
Positive reviews:
- The customer left feedback: “These guys are great. They explained how JEA pays 4 cents per kilowatt hour while we pay 10 cents. We got a battery to store excess electricity and a hybrid water heater that cools our garage, saving us money. I regret not getting more panels since our 16 don’t fully charge the battery on overcast days. They completed all promised work and moved the water heater at no charge when it interfered with our attic ladder.
Negative reviews:
- The customer left feedback: “One of my solar panels needed repair. After weeks of calls, a tech showed up but needed another tech. Months passed with no action despite more calls. Another company repaired it in less than a week. This company’s lack of communication and delays are unacceptable.”
- Another customer left a review: “We chose this company for their reviews, but it’s our biggest regret. Installation was smooth, but our bills tripled despite a solar water heater. The company has been unresponsive for months despite multiple calls and emails. The owner is nice, but their service is poor, and we’re left with non-performing panels. We’re considering other options now.
angi.com
Positive reviews:
- According to the reviews, some of the key positive factors include the company’s professionalism, quality of work, and responsiveness to customer needs.
- Customers have praised the Solar Energy Labs team for their expertise, timeliness, and attention to detail during the installation process.
- The reviews also highlight the company’s commitment to customer satisfaction and their willingness to address any issues that arise.
Negative reviews:
- Some customers have reported issues with the company’s communication, scheduling, and pricing.
- A few reviews mention delays in the installation process and problems with the final product not meeting expectations.
- There are also a small number of complaints about the company’s customer service and their ability to resolve problems in a timely manner.
Google Reviews
Positive reviews:
- The customer left feedback: “I am so grateful to have found Solar Energy Labs. After being left with an unfinished solar project by MC Solar in 2022, I was stuck with panels I couldn’t use. Finally, I found a company with efficient, friendly service to finish the job. It has been a long road with poor experiences trying to find help. Solar Energy Labs saved me, and I only wish I had found them sooner.”
- Another customer commented: “The best solar company we’ve ever dealt with across several homes and states. Mike and Barb are outstanding professionals. The installation and service team, especially Joe, were timely, thorough, and thoughtful. They install cost- effective, efficient equipment that outperforms others. Their responsiveness to questions and issues has been excellent. Solar Energy Labs combines trustworthiness and technical expertise.”
- There was also feedback: “Solar Energy Labs was awesome to work with, very professional from start to finish. They helped us through the approval process with Florida Power and Light and tuned the system proactively. The installation teams were on time, and the finished product looked great. Joe followed up on everything he promised and answered all my questions quickly. You’ll love working with them and doing something nice for yourself.”
Summarizing:
Do we recommend Solar Energy Labs services?
Expert Choice
Solar Energy Labs is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 1993 and a commitment to not using subcontractors, Solar Energy Labs offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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