Year Started | 1981 |
Company Website | gosolartrek.com |
Service Areas | FL |
Service Types | Installation, Financing, Electrical Contracting, Solar Repair & Maintenance |
Types Panels | Monocrystalline, polycrystalline, and thin-film panels |
Backup Battery | Lithium-ion batteries |
Certifications | SEIA |
Packages | From $10,000 to $30,000 or more |
Payment options | Credit or Debit Cards, Bank Transfers, Financing Options, Checks, Online Payment Platforms |
Payment discounts | No payment discounts specified |
"Unfortunately, we were unable to try out the device because of the sales guy, Jim. In the course of our 1.5-hour session, he spent 45 minutes talking about himself. He gave us an estimate and a brochure and then said he didn't have time for anything else. Despite our reservations caused by his lack of professionalism, we sent him an email with the questions he was too busy to respond since we really believed the product was superior. His SMS messages to us were abrupt, unhelpful, and unpleasant. He said he was too busy multitasking to give us thoughtful responses to our queries when we voiced our unhappiness with his tone and demeanor. That did it for me. We phoned the business and talked with the owner/CEO, who offered a lukewarm and rote apology and assured us that Jim is a "good guy." Because this firm doesn't seem to care about our $5,500 pool solar purchase, we've decided to go elsewhere." - James
"My husband and I made the mistake of hiring them to replace our solar panels. The installation crew obviously lacked experience, as they connected the system wrong and we had to contact for help the next day to find out why it wasn't turning on at the designated time. While installing the panels in our attic, they accidentally dropped a tool, which shattered the ceiling of our living room. Then they dispatched a drywall worker to our house to repair it without giving us any advance notice (my husband and I both have full-time jobs). After the installers left, the repairman came to my house twice without warning to finish the work that had been left undone; a call would have been appreciated and would have demonstrated that they valued our time. After almost a month following the installation, we are still arguing with them regarding the loss of two drinking tumblers that were taken from our house. My husband was home all day while the new system was being installed. He kindly offered them some water, but they never bothered to return the glasses. When he has phoned their office, nobody has ever been able to assist us out. It's been at least a week since my husband last heard from anybody after the lady promised he'd hear from the owner. We doubt there has ever been a worse corporation to do business with than this one. I don't see how a company can function if its employees are this inept and disrespectful. Everyone I know will be told to stop doing business with you." - Tim
"This business should have remained in the hands of its original owner. Current owner "Patric" is the least professional person I've ever dealt with. They provide NO WARRANTY FOR THEIR WORK AND WILL NEVER FOLLOW UP ON ANY ISSUE. THIS IS NOT A TRUSTED BUSINESS. DO NOT APPROACH. The panels they placed in the house I just bought (with warranty) are a total mess." - Kevin
"The absolute worst customer service imaginable. The proprietor ought to employ cordial workers capable of addressing customer issues in a mature approach. I should not have worked with this firm." - Michael
"The nasty lady who answered the phone was persistent in her questions and short with me when I finally explained the problem. Then we were charged since it wasn't covered by the warranty and they didn't bother to notify us before they came out to repair it. Disappointed with the quality of their work. They first put them up in 2014, and then they came out and pulled them down and put them back up again last year when we redone the roof. Once treated their clients with the utmost professionalism, but lately everything seems to have changed." - Nurse
"The employees at this firm are among the best in all of Citrus. My pool heating system was built by them a few years ago, and with the exception of the occasional squirrel, it has been a lovely addition to my backyard. They were fast to react to the squirrel hole, and their work was thorough and reasonably priced. After having my roof redone, I required Solar Teck to take down my panels and then rebuild them. They arrived on time and worked nonstop to finish the installation. I just cannot praise this ensemble enough. INDEED, CALL THESE PEOPLE FOR ALL YOUR SOLAR REQUIREMENTS." - Juno
"Both the sales staff and the installers were really professional. Solar Trek is an excellent choice. Working with Todd and Kyle is a pleasure. The Tesla Powerwall installation was spotless. Permitting and connectivity was a breeze thanks to Solar Trek, particularly Caitlin. This solar energy firm comes highly recommended." - Jon
"About seven years ago, Solar Trek installed my first solar panel system. After making certain adjustments to our lifestyle, I decided to update my solar panels in order to once again reduce my electricity bills, and they carried out this second installation with the same level of professionalism they showed during the first. In both the original installation and the subsequent maintenance and support, Solar Trek has exceeded my expectations." - Sandra
"Several years ago, we had Solar Trek construct a solar heating system for our swimming pool. My chlorine generator's cabinet was severely corroded after a salt water leak from a valve in the system leaked salt water over it, and so Kris and Nate from Solar Trek came out to fix it. Without their intervention, the computer within the cabinet would have been exposed to the weather, and I would have had to spend well over $1,000 on a replacement. Not only did they move the valve, but they also provided me with helpful tips on how to make the most of my generator. I might have (and maybe should have) seen what was occurring sooner, but they took ownership of the issue and resolved it enthusiastically. Really appreciate it, folks." - Brent
"The technician from Pinch a Penny who fixed our pool pump highly suggested Solar Trek for installing our solar pool heater. We were quite satisfied with every aspect of our interaction with the company, from the salesman to the installation team to the office's follow-up. There was an initial hiccup, but they sent someone out the same day to correct it. When it comes to the solar heater itself, we couldn't be more pleased. Our pool was swimmable a few days after the equipment was installed in late March. As an added benefit, we were able to keep the pool at precisely the temperature we needed all summer long by running the cooling cycle at night. The pool was a little chillier than usual after all the rain that storm Ian brought. After reverting to the warmer setting, the temperature stabilized after a few days. As of today, October 12th, we are still making everyday use of our pool. Extremely satisfied! In other news: In less than two years after installation, our solar pool heater was destroyed by a hail storm. Matt came out and inspected everything meticulously. He advised that, given the level of damage, I have nine of the 10 panels replaced. Since the installation was so recent, he phoned the office, and Patrick gave him a discount. I would have paid full price since we are so pleased with the pool heater, but this experience has convinced me that Solar Trek is an outstanding business because of its outstanding customer care." - Cyndi
facebook.com The official page for the business is the Solar Trek Facebook page. It has a certified blue checkmark on it to show that it is real. It seems that the page is devoted to promoting solar energy and associated goods and services. The Solar Trek emblem used as the profile photo aids in brand awareness. The page often posts solar energy-related information, such as educational pieces, advice, and updates on the company's goods and services. The postings are aesthetically attractive and engaging since they are complemented by pertinent photographs or videos. The interaction on the page is respectable. A modest number of people like, comment on, and share posts. It seems that Solar Trek responds to remarks and comments made on their page. They reply to client questions right away, address issues, and express gratitude for compliments. To reach a larger audience, Solar Trek periodically offers sponsored content or adverts. Overall, the Facebook page for Solar Trek seems to be appealing, well-kept, and dedicated to promoting solar energy. |
linkedin.com The Solar Trek profile on LinkedIn offers useful details about the company's background, product line, and market presence. According to the website, Solar Trek employs between 11 and 50 people and is a small to medium-sized company. The corporation has its headquarters in Florida, a state in the United States. The "Specializations" section of Solar Trek's website emphasizes the company's strengths. Installation of solar panels, solar energy storage, solar panel maintenance, and solar system design are a few of these. Based on the information provided, it seems that Solar Trek is a full-service solar energy provider equipped to manage a variety of solar project-related tasks. Recent postings, articles, and interactions with other LinkedIn members are all shown on the page. Employees may contribute their expertise and experiences about working with Solar Trek in a section on LinkedIn. The number of Solar Trek followers on LinkedIn is shown on the website, highlighting the franchise's popularity and reach there. Users of LinkedIn may endorse and promote businesses. Overall, Solar Trek's LinkedIn profile gives a thorough summary of the company's services, background, and market presence. It exhibits engaged behavior within the LinkedIn network and offers perceptions into the corporate culture through employee comments. |
YouTube Channel 4 Subscribers |
Source | Votes | Avg. Score |
---|---|---|
energysage.com | 3 | 3.5 |
solarreviews.com | 14 | 4.25 |
solartribune.com | No reviews | No reviews |
yelp.com | 9 | 4.1 |
Google reviews | 69 | 4.3 |
AVG | 4.25 |
Main Address | 5851 S Pine Ave Ocala, FL 34480 |
Phone Number | 3523511333 |
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