Solcius review

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"It took months of phone calls and emails before I finally reached a live person. The stated tax relief caused me some anxiety. It was disheartening because after going through all that bother, I was told I would have to handle the refund myself since no clear instructions were provided and I am not particularly tax-savvy. I don't even know what it means. There doesn't seem to be a solar rebate after searching local, county, and state websites. If true, Solcius misled when it said we could obtain over $12,000 in refunds and have the money credited to our loan or used anyway we liked. It seems like that isn't a viable choice. The panels themselves seem to be functional, but dealing with such a terrible business makes the whole thing seem pointless." - Thomas F.

"The first installation and presentation were successful. The technology has helped us significantly reduce our monthly energy costs. Warranty service is where I have the most problems with the company. It's a farce to call the "800" number to report a problem. An email response is guaranteed within a specified time frame. The answer is to first check to see if the system is energized. The inverter has stopped working and needs to be fixed or replaced. When I check to see if everything is on and there is still no output because the inverter LEDs are dark, I get an email saying that a service technician will contact us shortly. No one has contacted us in what seems like forever. When we contact their customer service, a rude representative answers the phone. And without a supervisor to talk to, they have been inattentive and helpless. The warranty repair is still incomplete!!!" - Andrew E.

"The installation went well, and the salesperson was very attentive. We were told this would be fantastic and a huge money saver, nevertheless. Falsehood, to put it mildly! In addition to the cost of the panels, our monthly power bill is practically the same as it was before we installed them. At first, I was really looking forward to this, but now I see that it was a huge mistake. After the solar panels were installed, the salesperson who had been so helpful and kind suddenly stopped responding to my messages." - William T.

"The installers did a decent job overall, but their wiring of the fuse box prevented me from accessing it; they were supposed to fix this a week later, but they haven't yet, and it's unclear when they will. Until then, I have a system that won't work for me because it failed inspection after they propped open the door to the fuse box and made it impossible to close it again." - Shubham K.

"Through My Smart House, I've begun working with Solcius. Compared to Solcius, which has been a pleasant experience, MSH has been nothing but a nightmare for me. The installation was quick, and the staff was kind. Although it's too soon to comment on the panels' performance, we lost another two weeks due to a miscommunication between Solcius and the city, adding to the months we lost due to problems with MSH. In my perspective, both companies need to make adjustments to what has been so far a rather poor solar panel experience, especially because I can't tell which one is at fault since they operate together. New York State's solar rebates are a no-brainer. Getting solar panels is a great idea, but before you commit, you should look into your options." - Jayden M.

"Solcius was pleasant to deal with, providing progress updates on the permits by text message or email. We joined up in late June, and the installers set up our panels in October. We still need to do a few more inspections before we can make the changeover. Overall, I've had a good time thus far. We can't wait to switch to solar power! It's been a dream of mine forever!" - Jeffrey C.

"Finally decided to go solar after debating between doing it yourself and hiring a professional. It's nice that it's not a rented system. The salesperson took me by the hand and thoroughly explained everything, including what to anticipate in terms of time. The lengthiest wait, I was informed, would be for the necessary permits to be processed. Our inspector was so kind that he let us keep working on the installation without connecting the system to the grid until we could confirm that the various panels functioned with the inverter after we discovered a discrepancy between the panels filed for the permit and those that were actually installed. The inspector informed me he was quite pleased with what he witnessed throughout the installation process. The installation team consistently shown high levels of professionalism. I'm content with life thus far." - Charles N.

"They have been really helpful and informed throughout the whole process. For over a year, I've tried to go solar, but other firms have tried to sell me more panels than I need. I love how Solcius provides just what you want. This is why I trust them more than other solar energy providers. I've already told two of my friends about them, and I'd do the same for anybody reading this." - Brian M.

"Working with Solcius was quick and simple. Friends who had solar panels installed warned us to keep tabs on our installers, but this turned out to be unfounded. Everything was handled by solcius and we were kept up to date through email. I'm very pleased we chose with them; moving to panels was a breeze." - Ryan B.

"Initially, I had my doubts about this. Aiden, the salesperson, was fantastic. He went through everything with us, even the fact that our cost wouldn't go away entirely since our roof is too small to accommodate a complete set of solar panels. All the way through, he was there to assist us. A total of $25,000 is being loaned. The panels were just placed this week, and all that's left is for the electricity provider to come out and examine everything. Overall, I had a good experience, and the salesperson was patient with my several inquiries." - Stephen P.

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