Southern Light Solar Overview
Expert Score: 3.7/5
Founded in: 2012
Southern Light Solar, established in 2012, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Southern Light Solar’s Offerings
Customer Experience: With an average rating of 3.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar, Commercial Solar, Solar Power Products, Maintenance and Repair Services, Custom Solar Power Applications.
Online Presence and Engagement: Their website attracts 1368 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Southern Light Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Southern Light Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 22 | 4.0 |
| yelp.com | 3 | 5.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 2 | 4.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 20 | 3.3 |
| Google reviews | 14 | 3.5 |
| Expert Score | 3.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Southern Light Solar Reviews
| Company Website | southernlightsolar.com |
| Year Founded | 2012 |
| Areas Served | MA |
| Services Offered | Residential Solar, Commercial Solar, Solar Power Products, Maintenance and Repair Services, Custom Solar Power Applications. |
| Roofing service | – |
| Panel Options | SunPower, Panasonic, LG, Silfab, Hanwa, Canadian Solar |
| Battery Installations | Lithium-based battery. |
| Certifications | NABCEP |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year – Product warranty, 20-year – Workmanship warranty. |
Southern Light Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,368 | 2 | 58 | 0.5 | 55.87% | 28.73% | 0.59% | 5.48% | 0.04% | 9.28% |
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Southern Light Solar Social Media
What do Customers Say about the Southern Light Solar?
Positive Reviews:
- Customers praised the company for being quick and professional.
- They appreciated the quality of the installation.
- Customers were happy with the performance of the panels, reporting little to no electric bill.
- The owner, Chris, was commended for his quick response to communication problems.
Negative Reviews:
- Some customers reported poor workmanship.
- There were complaints about major delays in the installation process.
- Some customers experienced production issues with their panels shortly after interconnection.
- There were complaints about the company not standing behind their warranty.
- Some customers reported that the company failed to submit the proper paperwork for their smart credits.
Positive Reviews:
- Customers have had their solar system for 2 years and are satisfied.
- The company was responsive when a panel got damaged during a windstorm.
Positive Reviews:
- The teams worked hard to provide a great customer experience.
- The owners were a pleasure to work for.
- The company has a goal to make solar power both affordable and easy for Massachusetts homeowners and businesses.
Negative Reviews:
- The challenges were people based.
- As a sales manager, getting your team together and professionally focused was a day to day event.
Positive Reviews:
- Customers appreciate the high-quality solar panel installation services provided by Southern Light Solar. The company’s experienced team ensures efficient and reliable installations.
- Southern Light Solar offers mobile energy monitoring solutions, allowing customers to track their solar system’s performance conveniently.
- With over 15 years of industry experience, Southern Light Solar has built a reputation for expertise and reliability.
Positive Reviews:
- Customers have praised the effectiveness of their solar panel installations and energy savings.
- The staff’s professionalism, promptness, and readiness to address customers’ questions have been highlighted.
- Some clients have had positive experiences with the design and installation process.
Negative Reviews:
- Some customers have experienced communication issues with the business.
- There have been reports of delays in installation, connection, and maintenance.
- Some customers have faced problems with the performance of the panels.
- There have been instances of unresolved issues and poor communication.
Summarizing:
Do we recommend Southern Light Solar services?
Average Performer
Southern Light Solar, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.7, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Southern Light Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Southern Light Solar to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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