Poulin Solar Pro Overview
Expert Score: 4.5/5
Founded in: –
Poulin Solar Pro, established in -, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Poulin Solar Pro’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Sales and Installation: They sell and install high-quality solar panels and accessories from reputable brands. Energy Independence Solutions: They help homeowners achieve energy independence by reducing reliance on traditional energy sources. Cost Savings: They assist customers in saving money on their energy bills through solar energy solutions. Environmental Benefits: They promote environmentally friendly energy solutions to help reduce carbon footprints. Tax Incentives: They provide information and assistance on current tax incentives available for solar panel installations.
Online Presence and Engagement: Their website attracts 861 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NM, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, SEIA, UL, BBB, and maintains a BBB rating of -, reflecting their industry compliance and service quality.
Whether you’re considering Poulin Solar Pro for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Poulin Solar Pro Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 12 | 5.0 |
| solarreviews.com | 65 | 4.64 |
| yelp.com | 7 | 3.6 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 45 | 4.4 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Poulin Solar Pro Reviews
| Company Website | poulinsolarpro.com |
| Year Founded | – |
| Areas Served | NM |
| Services Offered | Solar Panel Sales and Installation: They sell and install high-quality solar panels and accessories from reputable brands. Energy Independence Solutions: They help homeowners achieve energy independence by reducing reliance on traditional energy sources. Cost Savings: They assist customers in saving money on their energy bills through solar energy solutions. Environmental Benefits: They promote environmentally friendly energy solutions to help reduce carbon footprints. Tax Incentives: They provide information and assistance on current tax incentives available for solar panel installations. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | SolarEdge solar panels, LG Solar solar panels, Qcells solar panels |
| Battery Installations | SolarEdge batteries, LG Chem batteries, Qcells batteries, Enphase Energy batteries |
| Certifications | NABCEP, SEIA, UL, BBB |
| Military discounts | – |
| Solar system leases service | yes |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | – |
| Warranty | 25-year warranty |
Poulin Solar Pro Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 688 | 2 | 73 | 0.37 | 33.86% | 4.53% | 0.54% | 5.85% | 0.06% | 6.07% |
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Poulin Solar Pro Social Media
What do Customers Say about the Poulin Solar Pro?
Positive Reviews
Excellent Service: Customers praised the outstanding service and attention to detail provided by Poulin Solar Pro.
Fair Pricing: Many reviews mentioned that the prices were fair and honest.
Professional Team: The team was described as professional, knowledgeable, and helpful throughout the process.
High-Quality Products: Customers appreciated the use of top-tier panels and reliable equipment.
Smooth Installation: The installation process was smooth and efficient, often completed in 1-2 days.
Negative Reviews
Communication Issues: Some customers experienced delays in communication and follow-ups.
Installation Delays: A few reviews mentioned delays in the installation schedule.
Post-Installation Support: There were occasional complaints about the responsiveness of post-installation support.
Positive Reviews
Great service: Customers appreciated the seamless experience from start to finish, with prompt resolution of issues.
Professional installation: The installation process was quick and professional, with no issues reported.
Excellent communication: Some customers praised specific staff members for keeping them informed and being upfront about everything.
Negative Reviews
Terrible customer service: Some customers experienced poor communication, with delayed or no responses to their inquiries.
Unexpected additional costs: There were complaints about unexpected additional fees, even when certain costs were included in the contract.
Slow project completion: Projects took longer than initially promised, causing frustration among customers.
Positive Reviews
Excellent communication: Customers appreciated the clear and consistent communication throughout the sales, installation, and activation processes.
Professional and courteous team: The team was praised for their professionalism and courteous behavior.
Competitive pricing: Many customers found the pricing to be competitive for the high-quality equipment provided.
Follow-up support: Customers were pleased with the follow-up support after installation.
Negative Reviews
Installation delays: Some customers experienced delays in the installation process.
Customer service issues: A few reviews mentioned difficulties in reaching customer service for post-installation support.
High initial costs: While the pricing was competitive, some customers felt the initial costs were still high.
Positive Reviews
Excellent overall experience: Customers appreciated the thorough design process, simple permitting, and professional installation.
Professional and efficient installation: The install crew completed jobs quickly and without issues, often within 2 days.
Responsive and informative: Customers were kept informed throughout the process and praised the helpfulness of the staff.
High-quality products and services: The solar systems have been flawless, and the company provided great solutions for shading issues.
Local and reliable: Being a local company, Poulin Solar Pro offered better follow-up and comfort compared to out-of-state companies.
Negative Reviews
Poor communication and follow-up: Some customers experienced issues with communication, including delays in receiving important documents and unresponsive customer service.
Installation issues: There were complaints about changes in panel placement without prior consent and problems with the electrical box installation.
Unresolved issues: Some customers faced difficulties in getting warranty issues resolved and felt that the project manager was unprofessional.
Summarizing:
Do we recommend Poulin Solar Pro services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Poulin Solar Pro is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Poulin Solar Pro stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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