Southern Solar Systems overview
With a focus on geothermal heat pumps, commercial solar photovoltaic, and residential solar photovoltaic, Southern Solar has the knowledge and experience to meet all of your energy demands. Additionally, Southern Solar has options for solar water pumping and hot water. In all of the aforementioned technologies, we provide full turn-key installations. Every facet of a project, including system design, site assessment, equipment purchasing, installation, and operation, is addressed using our knowledge and experience.What Southern Solar Systems has to say about itself
The mission of Southern Solar Systems is to provide our customers high-quality, reasonably priced solar energy solutions. Our team of professionals, who together have 13 years of expertise in the solar energy business, provides our clients with the assurance that their solar energy system and equipment will run effectively and correctly for many years to come. The southeastern region of the country is serviced by Southern Solar, whose conveniently located corporate office is in Huntsville, Alabama. In order to make sure we accomplish our objective, Southern Solar's founders, who have years of experience in the solar industry, put their knowledge and skills to work on each system they build.Southern Solar Systems Review
| Year Started | 2007 |
| Company Website | southernsolarsys.com |
| Service Areas | AL, FL, TN, MS, SC, NC |
| Service Types | solar panel installation, energy storage solutions, energy monitoring and management, solar finance, and solar maintenance and repair. |
| Types Panels | monocrystalline, polycrystalline, thin-film, and bifacial panels |
| Backup Battery | lithium-ion, lead-acid, and flow batteries |
| Certifications | NABCEP, SEIA, NFPA |
Southern Solar Systems website review
The website features a contemporary, responsive design. The website's navigation menus are straightforward to utilize. Clickable buttons and links load rapidly. Some websites loaded slowly, which might harm the user experience. The company's goods and services are well-described on the website. The site has client testimonials, information on solar, battery, and other sustainable energy options, and a blog with relevant content. The website is well-designed, practical, and informational, making it a helpful resource for green energy alternatives.Southern Solar Systems price policy
| Packages | residential solar installations from $10,000, large commercial installations from $25,000 to over $100,000. |
| Payment options | cash, check, credit card, and financing options |
| Payment discounts | discounts for veterans and military personnel |
Southern Solar Systems online reputation
A sample of customer evaluations suggests that Southern Solar Systems has a mixed level of customer satisfaction. While some clients were pleased, others voiced their discontent. After installing the solar system, the customer realized she had saved less money than she expected, so she started adding loan payments to her power bills. Despite being a 70-year-old client, she too claimed to have been victimized. Another consumer expressed dissatisfaction with the lack of contact from the vendor and the wait time for the backup battery installation. He said that the corporation had promised him a discount, but he had not received it. The remainder, on the other hand, were pleased with Southern Solar Systems' response when they inquired about their services. The 10 kW system's installation thrilled the homeowner, who also commended the team's professionalism and friendliness. Overall, based on these client testimonials, prospective clients would want to do due diligence and ensure they completely comprehend what they are agreeing to before doing business with Southern Solar Systems."No savings...Lie, lie, lie...I also have an energy bill, and the most recent one indicates a $4 save. It costs more than twice as much to pay the power bill now that the loan payment has been added to it. Please don't be duped as I was; I was told I didn't need any batteries.I was taken advantage of despite being 70 years old." - Nancy Lowery
"The backup battery was not installed, just the solar panels. I receive a different explanation every time I phone to ask when the battery will be installed. The contract said that billing would begin in September, therefore I've been receiving bills for the installation for the last two months. I learned that Southern Solar had stated that the installation was finished when I phoned the finance company. Unless I phone the firm directly, the salesman won't respond to my emails. I will learn that I should get the backup battery in a few weeks from the salesperson when I do speak with him. His manager would inform me that it will be a few months before they can install the most recent components since they are on back order. The following contact informs me that the battery backup won't be installed for many months since there is a list of installations that are scheduled before mine. The second is that they would inform me weekly of the battery backup's condition. Only when I phone them do I hear from them or get an update. When I call the number, there is often no response. I will get an email from the salesman once I do speak with someone informing me that I will be receiving the backup battery the following week. He informed me that the business gave me a $4,000 refund. Two months ago, it happened. No rebate has been visible to me. I have so far sat in the dark during back-outs. One was when the power went off at midday and lasted till it came back on. If I had a battery backup, this would not have occurred." - Robert Walker
"No one has been in touch with me to provide a price estimate for a solar water heater system." - RUSSELL RUDY
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"South of Huntsville is home to a contemporary, energy-efficient enterprise. They offer excellent renewable energy alternatives, including solar power and water heating systems and geothermal HVAC systems." - Coy Bailey
"Earlier today, I gave the number a call and talked with an employee who took down some information and promised that the engineer will get back to me." - Misty Russell
"A pleasant experience overall, from the knowledgeable and helpful personnel to the cheerful technicians who put in my 10kW system." - Chuck Burgess
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Southern Solar Systems Social media
| - Subscribers |
Southern Solar Systems average reviews
| Source | Votes | Avg. Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| solartribune.com | No reviews | No reviews |
| yelp.com | 0 | 0 |
| Google reviews | 4 | 3.8 |
| AVG | 3.8 |
Southern Solar Systems Pros & Cons
- many financing options
- 25 year warranty on our products
- offer 24/7 customer support
- Service area limited
- Their products can be expensive
- Their customer support might not be as responsive
Southern Solar Systems Final Conclusions
In the solar energy industry, Southern Solar Systems has achieved success. Customers in the residential, commercial, and industrial sectors have received high quality solar panel systems and services from the firm in the past. They have made efforts to lessen waste, lower their carbon impact, and support sustainable energy programs. Their work has helped solar energy become a viable substitute for traditional energy sources and become more widely used. Customer opinions on Southern Solar Systems' performance are conflicting. While some clients had great experiences, others complained about the company's services, particularly the follow-up and communication, and the promised savings were not achieved. To boost customer satisfaction and boost its reputation generally, Southern Solar Systems must strengthen its openness and contact with consumers.Southern Solar Systems locations
| Main Address | 11807 Memorial Parkway SW Huntsville, Al |
| Phone Number | 256-883-9848 |
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