Steve Whitman Solar, Roofing, & Siding Overview
Expert Score: 4.6/5
Founded in: 1981
Service Areas: NJ, PA
Services they provide: Solar, Roofing, Battery Systems, Generators, Siding
Certifications & Licences: BBB
Steve Whitman Solar, Roofing, & Siding, established in 1981, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Steve Whitman Solar, Roofing, & Siding’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar, Roofing, Battery Systems, Generators, Siding.
Online Presence and Engagement: Their website attracts 34248 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NJ, PA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Steve Whitman Solar, Roofing, & Siding for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Steve Whitman Solar, Roofing, & Siding Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 37 | 5 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 8 | 3 |
| bbb.org | 5 | 3.4 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 1 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 161 | 4.6 |
| Google reviews | 151 | 4.6 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Steve Whitman Solar, Roofing, & Siding Reviews
| Company Website | stevewhitman.com |
| Year Founded | 1981 |
| Areas Served | NJ, PA |
| Services Offered | Solar, Roofing, Battery Systems, Generators, Siding |
| Roofing service | yes |
| Panel Options | CED, Panasonic, Tesla, Sunnova, Solaria |
| Battery Installations | enphase, tesla |
| Certifications | BBB |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | Steve Whitman offers a 25-year manufacturer warranty on all of its products. |
Steve Whitman Solar, Roofing, & Siding Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,754 | 1 | 86 | 0.0 | 56.84% | 0.4315886728 | 0 | 0 | 0 | 0 |
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Steve Whitman Solar, Roofing, & Siding Social Media
What do Customers Say about the Steve Whitman Solar, Roofing, & Siding?
Positive Aspects:
- Master Elite Roofer and Solar Installer: Steve Whitman Solar, Roofing, & Siding is the first GAF Master Elite Roofer and Solar Installer under one roof in NJ. Established in 1981, they added solar installations in 2010. Their Master Elite status means they offer the BEST warranties on your roof, backed by a 100-year-old roofing manufacturer. Additionally, they provide a 25-year Solar Roof Penetration Warranty, which exceeds the standard offerings from most solar companies.
- Quality Workmanship: Customers appreciate the professionalism and excellent clean-up job after the installation. The crew works efficiently, leaving homeowners satisfied with the results.
- Competitive Solar Quotes: Steve Whitman Solar, Roofing, & Siding is part of the EnergySage network, where pre-vetted installers compete for business. This ensures homeowners get more options and the best deals for their solar projects.
Negative Aspects:
- Initial Responsiveness: Some customers have reported that the initial responsiveness from EnergySage was good, but follow-up communication was lacking. The representative seemed disinterested in answering questions.
- Technical Support: While the platform is user-friendly, some customers with technical backgrounds have not needed to contact EnergySage with questions. However, it’s essential to ensure that customer support remains responsive and helpful for all users.
Positive Aspects:
- Quality Service: Customers appreciate the high-quality service provided by Steve Whitman Solar. Whether it’s solar installation or roofing, they strive to deliver top-notch work.
- Cost Savings: Many reviewers mention saving money on their bills after getting solar panels installed. Additionally, some customers are pleased that they didn’t have to spend a fortune on a new roof.
- Fantastic Team: The entire team at Steve Whitman Solar receives praise for their exceptional service. From initial consultations to project completion, they are communicative and responsive.
Negative Aspects:
- While there are positive reviews, some customers may have encountered issues that weren’t entirely satisfactory. However, specific negative criteria were not explicitly mentioned in the available reviews.
Positive Reviews:
- Customers appreciate the quality of Steve Whitman’s solar work. They report saving money on their bills and express satisfaction with the solar panels and roof installations.
- The entire team’s service is often praised, with specific mentions of helpful staff members like Dave.
Negative Reviews:
- Some customers have expressed concerns about ConsumerAffairs itself. They mention that ConsumerAffairs may not always publish negative reviews and might be influenced by advertising dollars from companies.
- One reviewer had a suspicious experience when answering questions on ConsumerAffairs related to moving costs. They found TrustPilot reviews more reliable in this case.
Positive Aspects:
- Certifications and Affiliations: Steve Whitman Solar & Roofing boasts several certifications and affiliations that enhance their legitimacy. Notably, they are a GAF Master Elite Certified Contractor, which signifies their expertise in roofing materials and installation. Additionally, they are a BBB® accredited business with an A+ rating.
Negative Aspects:
- BBB Controversy: The Better Business Bureau (BBB) has faced criticism over its rating system. Some people consider it a scam organization that protects fraudulent businesses. Allegedly, the BBB assigns an A+ rating to every business that pays a subscription fee, even if the business has numerous negative reviews. Some of these reviews may be obviously paid good reviews, while others are poorly written and still contribute to the positive rating.
Positive Aspects:
- Unlimited PTO: Employees appreciate the generous time-off policy, which allows them to maintain a healthy work-life balance.
- Culture Perks: The company fosters a positive work culture, emphasizing innovation and collaboration.
- Mission-Driven: Employees find the company’s commitment to its mission evident in every aspect of their work.
Negative Aspects:
- Toxic Work Environment: Some employees describe the workplace as toxic, with negative interactions and low morale.
- Accountability Issues: The leadership team (SLT) is criticized for not taking accountability seriously.
- Product Challenges: The site and tools frequently experience technical issues, impacting productivity.
- Dissatisfied Employers: Clients are consistently unhappy with the product, affecting employee satisfaction.
Positive Aspects:
- Great Results: Many clients are thrilled with the results they’ve achieved using stevewhitman.com. The company’s services have made a positive impact on their businesses.
- Helpful Support: Customers appreciate the quick and effective support provided by the company. Support tickets are resolved promptly, ensuring client satisfaction.
- Cancellation Challenges: Some users report difficulties when trying to cancel their services. The company allegedly makes it hard to cancel, and there are threats of legal action if cancellation is attempted.
- Communication Issues: A few clients mention miscommunication or changes in scheduled Zoom calls, leading to frustration.
- Lack of Reminders: Auto-renewal reminders are reportedly lacking, causing surprises for clients.
Negative Aspects:
Positive Aspects:
- Excellent Service: Many customers praise the exceptional service provided by stevewhitman.com. From responsiveness to personalized solutions, the company receives high marks.
- Professionalism: Clients appreciate the professionalism of the team. They find the staff knowledgeable and courteous.
- Timely Deliverables: The company consistently delivers on time, meeting or exceeding expectations.
Negative Aspects:
- Communication Challenges: Some users mention difficulties in getting timely responses or clear communication from the company.
- Billing Issues: A few clients report billing discrepancies or unexpected charges.
- Quality Concerns: While most clients are satisfied, there are occasional complaints about the quality of deliverables or services.
Summarizing:
Do we recommend Steve Whitman Solar, Roofing, & Siding services?
Expert Choice
Steve Whitman Solar, Roofing, & Siding is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 2 states. With a foundation dating back to 1981 and a commitment to not using subcontractors, Steve Whitman Solar, Roofing, & Siding offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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