SunPower by Legacy Solar Overview
Expert Score: 4.7/5
Founded in: 2017
SunPower by Legacy Solar, established in 2017, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: SunPower by Legacy Solar’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Free Quote: They provide free customized proposals for potential customers. Consultation: They discuss the proposal with the customer, covering everything from design to financing. Custom Installation: The solar installation process can take anywhere from 3 days to a few weeks, depending on the size of the system. Efficient and Reliable Solar Systems: They have a highly-trained team, including experienced solar installers, dedicated to providing an efficient and reliable solar system. Incentive Navigation: They navigate the entire Illinois incentive program on behalf of their customers, taking the hassle out of going solar.
Online Presence and Engagement: Their website attracts 1606 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across IL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering SunPower by Legacy Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
SunPower by Legacy Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 3 | 3.7 |
| yelp.com | 1 | 5.0 |
| bbb.org | 1 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 10 | 5.0 |
| birdeye.com | 219 | 4.7 |
| Google reviews | 193 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
SunPower by Legacy Solar Reviews
| Company Website | legacysolarpower.com |
| Year Founded | 2017 |
| Areas Served | IL |
| Services Offered | Free Quote: They provide free customized proposals for potential customers. Consultation: They discuss the proposal with the customer, covering everything from design to financing. Custom Installation: The solar installation process can take anywhere from 3 days to a few weeks, depending on the size of the system. Efficient and Reliable Solar Systems: They have a highly-trained team, including experienced solar installers, dedicated to providing an efficient and reliable solar system. Incentive Navigation: They navigate the entire Illinois incentive program on behalf of their customers, taking the hassle out of going solar. |
| Roofing service | – |
| Panel Options | SunPower |
| Battery Installations | SunPower |
| Certifications | BBB |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 25-Years Product Warranty, 10-Years Monitoring Technology |
SunPower by Legacy Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,606 | 2 | 60 | 0.42 | 9.54% | 75.88% | 0.52% | 4.62% | 0.03% | 9.40% |
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SunPower by Legacy Solar Social Media
What do Customers Say about the SunPower by Legacy Solar?
energysage.com
Positive reviews:
- One customer praised the company and its product, stating that they had a great experience with the company and its support.
Negative reviews:
- Another customer had a less positive experience. Their solar system, which came with their new house and was guaranteed, stopped working.
- Despite repeated contact with customer service representatives and the assignment of an “Escalation Specialist”, the issue was not resolved, leading the customer to replace the inverter themselves.
solarreviews.com
Positive reviews:
- A customer who had their solar panels since 2018, praised the company for their service.
- They had no problems with the panels and even when they had to be removed and reinstalled due to hail damage, the service was quick and efficient.
Negative reviews:
- A customer expressed dissatisfaction with the company’s customer service. They had issues with their solar panel models, a broken microinverter, and production levels.
- They also mentioned that their panels only produced 50% of what was promised and the company did not honor their warranties.
yelp.com
Positive reviews:
- The customer will like the company’s team. He noted that overall it was a great experience.
bbb.org
Negative reviews:
- The customer had a disappointing 6-month experience with the company, experiencing constant transfers between employees.
- After the installation of the parts was complete, the company unexpectedly canceled the job due to additional trenching costs of $3,000.
- The customer questions the integrity of the company because it can cancel without penalty, but the customer will be charged for the same action.
angi.com
Positive reviews:
- Customers have praised the quality of work done by Legacy Solar.
- One customer mentioned that they were on time and did not take long to finish the job.
birdeye.com
Positive reviews:
- Legacy Solar delivered excellent installation and support for our solar system, with commendable communication from the installation crew and support staff.
- The customer commented that the Legacy Solar team is knowledgeable and professional in all aspects of solar energy. They want the best for their customers, and the customer got the best!
Google Reviews
Positive reviews:
- A customer commented that Legacy Solar provided top-notch installation, feedback and support during and after our solar installation. The salesman, Santo, was courteous and knowledgeable and sized the system to our usage.
- Another customer left about good communication with the office for planning and paperwork for permits.
The installation crew was great and cleaned up after the installation was complete.
Negative reviews:
- One customer commented: “Beware of this company’s solar systems; despite the high cost, the panel performance was poor and they did not support their product.”
Summarizing:
Do we recommend SunPower by Legacy Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, SunPower by Legacy Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, SunPower by Legacy Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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