Sustainable Energy Systems LLC review

Sustainable Energy Systems LLC, getting our badge of an Average Performer, maintains a presence across 4 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.7, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Sustainable Energy Systems LLC might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Sustainable Energy Systems LLC to your list as a lower priority and one that requires additional research before you decide to work with them.
3.7Expert Score
Average Performer

4509 Metropolitan Ct unit h, Frederick, MD 21704 United States, 3017884003

Sustainable Energy Systems LLC Overview

Expert Score: 3.7/5
Founded in: 2008
Sustainable Energy Systems LLC, established in 2008, has been an active participant in the solar industry, providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.

At a Glance: Sustainable Energy Systems LLC’s Offerings

Customer Experience: With an average rating of 3.7, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Sales: They offer sales of solar panels and related equipment. Design: They provide design services for residential and commercial solar installations. Engineering: They offer engineering services to ensure the solar installation is optimized for your specific location and energy needs. Procurement: They handle the procurement of all necessary equipment and materials for the solar installation. Installation: They provide turn-key residential and commercial solar installations. Commissioning: They handle the commissioning process to ensure the solar system is operating correctly. Maintenance: They offer maintenance services to keep your solar system running at peak efficiency.
Online Presence and Engagement: Their website attracts 2880 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across DC, MD, PA, VA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Sustainable Energy Systems LLC for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.

Independent Sources

Sustainable Energy Systems LLC Reviews

 SourceVotesAverage Score
energysage.com464.0
solarreviews.com43.7
yelp.com213.2
bbb.org55.0
consumeraffairs.comNo reviewsNo reviews
indeed.com11.0
trustpilot.comNo reviewsNo reviews
angi.com204.5
birdeye.comNo reviewsNo reviews
Google reviews783.5
Expert Score3.7

Learn more: What Made Us Choose Sources for Expert Score?

Based on Company Info

Sustainable Energy Systems LLC Reviews

Company Websitesustainableenergysystems.net
Year Founded2008
Areas ServedDC, MD, PA, VA
Services OfferedSales: They offer sales of solar panels and related equipment. Design: They provide design services for residential and commercial solar installations. Engineering: They offer engineering services to ensure the solar installation is optimized for your specific location and energy needs. Procurement: They handle the procurement of all necessary equipment and materials for the solar installation. Installation: They provide turn-key residential and commercial solar installations. Commissioning: They handle the commissioning process to ensure the solar system is operating correctly. Maintenance: They offer maintenance services to keep your solar system running at peak efficiency.
Roofing service
Tesla energy equipment installationyes
Panel OptionsSolarEdge, Silfab, Trina Solar, LG Solar, Mission Solar, SolarWorld, Canadian Solar
Battery InstallationsEnphase
CertificationsSEIA
Military discounts
Solar system leases service
Expands dealership network
Delegates installation to subcontractors
BBB RatingA+
Warranty25-Year Comprehensive Warranty On Installation

Sustainable Energy Systems LLC Website Visits Trend: positive

Learn more:  Website Visits Trend.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
1,4290540.00.00%0.00%0.00%0.00%0.00%0.00%
Popular Myths About Solar Panels Busted 5

Sustainable Energy Systems LLC Social Media


What do Customers Say about the Sustainable Energy Systems LLC?

energysage.com

Positive reviews:

  • Customers appreciate SES’s professionalism, responsiveness and community involvement.
  • They process permits, applications and documents on behalf of clients.
  • Customers praised their responsiveness, craftsmanship and responsive service.

Negative reviews:

  • One customer rejected SES due to their proposed string inverter solution, preferring micro inverters for reliability and throughput.
solarreviews.com

Positive reviews:

  • Customers appreciate SES’s willingness to go the extra mile. The team takes installations seriously and ensures customers get the right system for their needs.
  • SES demonstrates attention to detail, aesthetics, and function during installations. Their careful research and engineering contribute to customer satisfaction.
yelp.com

Positive reviews:

  • Specialists in Wind, Solar, and Energy Storage: Sustainable Energy Systems is known for their expertise in wind energy, solar power, and energy storage solutions.
  • Responsive Customer Service: Customers have appreciated their responsiveness and excellent customer service.
consumeraffairs.com
No reviews
bbb.org

Positive reviews:

  • The customer left feedback: “The team was exceptional, addressing my concerns about mold and going the extra mile to match the skylight’s interior trim. I’m extremely satisfied and plan to use their services again in the future.”
  • The customer also had a positive experience: “I had an excellent experience with Sustainable Energy, from planning to installation, marked by flawless communication and outstanding customer care. The installation crew, especially Paul, were professional and efficient, adding a personal touch to the process . I highly recommend Sustainable Energy for their exceptional service and for making the transition to solar power a rewarding experience.”
trustpilot.com
No reviews
indeed.com

Positive reviews:

  • Positive aspects include the educational experience, particularly for those interested in learning about solar installations.
  • Some employees appreciated the experience and found some of their colleagues to be pleasant.

Negative reviews:

  • Criticisms include long working hours, a lack of concern for safety from higher-ups, and frequent travel.
  • There were also complaints about management, with some reviewers stating that management was not great and looked for reasons to fire good workers.
  • The company was also criticized for its high employee turnover rate, poor pay, and benefits, and constant errors with paychecks.
angi.com

Positive reviews:

  • Customers praised the quality of work, with one mentioning that the team went above and beyond.
  • The value for money was appreciated, although one customer didn’t compare other prices.
  • The team’s professionalism was highly commended.
  • Customers were pleased with the quick response and efficient problem-solving.
  • The team was praised for their punctuality and for completing the job within the promised timeframe.

Negative reviews:

  • Some customers mentioned that the company does not offer air duct cleaning or oil units.
  • One customer noted that they do not patch up holes, but this was communicated upfront.
birdeye.com
No reviews
Google Reviews

Positive reviews:

  • The customer left positive feedback: “SES provided an awesome experience. Professional crew, excellent installation, and outstanding customer service. Highly recommend!”
  • There was also feedback: “The installation crew, particularly Andrew and Cam, did an excellent job, and Jeannettee Ramirez was extremely helpful with Srec credits and other queries. However, the service department needs improvement, particularly in responding to queries about inverter sizing.”

Negative reviews:

  • There was also negative feedback: “We had solar panels installed on our barn and home in January, but have experienced significant leaks since then. The company attributes this to incorrect screws from the manufacturer and has attempted multiple fixes. Despite our efforts to resolve this, the issue persists and they are currently “waiting on approval” to proceed.”
  • Another customer commented: “After hail damage to our roof, we needed to dismount and remount our solar panels for roof replacement. However, Sustainable Energy Systems quoted an inflated cost and insisted on handling the roof replacement, leading us to cease discussions due to their unethical practices.”

Summarizing:

Do we recommend Sustainable Energy Systems LLC services?

Average Performer

Sustainable Energy Systems LLC, getting our badge of an Average Performer, maintains a presence across 4 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.7, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Sustainable Energy Systems LLC might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Sustainable Energy Systems LLC to your list as a lower priority and one that requires additional research before you decide to work with them.

Learn more: How We Classify Solar Installers: What Matters Most?

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Andriy Ryzhyy
Andriy Ryzhyy

Andriy Ryzhyy is a Research Expert and Copywriter at Solar Power Systems. Andriy’s experience in digital marketing automation and renewable energy sources, passion for applying mathematical principles to real-life tasks, and devotion to developing eco-friendly energy resources—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.

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