Sweetwater Energy Services Overview
Expert Score: 4.6/5
Founded in: 2015
Sweetwater Energy Services, established in 2015, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Sweetwater Energy Services’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar Power, Commercial solar, Energy monitoring
Online Presence and Engagement: Their website attracts 529 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Sweetwater Energy Services for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Sweetwater Energy Services Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 13 | 5.0 |
| solarreviews.com | 26 | 4.4 |
| yelp.com | 3 | 3.7 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 1 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 13 | 4.7 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sweetwater Energy Services Reviews
| Company Website | sweetwaterenergyservices.com |
| Year Founded | 2015 |
| Areas Served | TX |
| Services Offered | Residential Solar Power, Commercial solar, Energy monitoring |
| Roofing service | – |
| Panel Options | Suniva, SolarWorld, CanadianSolar, S-Energy, Solartech, Solectria, SolarEdge, Hanwha |
| Battery Installations | LG, Crown Battery, Panasonic |
| Certifications | BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 12-year warranty on all residential installations |
Sweetwater Energy Services Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 529 | 1 | 0 | 0.46 | 30.18% | 52.86% | 0.66% | 11.79% | 0.25% | 3.44% |
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Sweetwater Energy Services Social Media
What do Customers Say about the Sweetwater Energy Services?
energysage.com
Positive Criteria:
- Professionalism: Customers appreciate the skilled and licensed electricians who handle all phases of installation without subcontracting.
- Customer Satisfaction: The company boasts a 100% customer satisfaction guarantee, which is reflected in the positive feedback.
- Quality and Value: Reviews highlight the high quality of solar systems and competitive pricing, making the investment sensible and affordable.
- Long-Term Relationships: Many customers value the company’s commitment to forging long-term relationships, even after warranties expire.
Negative Criteria:
- Limited Reviews: With only 13 reviews available, some potential customers might find it challenging to gauge the company’s consistency over a larger sample size.
- Response Time: A few reviews mention that the response time could be improved, particularly during busy periods.
solarreviews.com
Positive Criteria:
- Professionalism: Customers frequently commend the company’s professionalism and the courteous nature of the installation team.
- Quality of Service: The high quality of both the solar systems and the installation process is often highlighted.
- Customer Support: Many reviews mention the excellent customer support, with staff being responsive and helpful throughout the process.
- Competitive Pricing: Customers appreciate the competitive pricing and the value for money offered by the company.
Negative Criteria:
- Project Delays: Some customers experienced delays in project completion, which caused inconvenience.
- Communication Issues: A few reviews mention issues with communication, particularly during busy periods.
- Initial Miscalculations: There were instances where initial energy production estimates were not met, leading to some dissatisfaction.
yelp.com
Positive Criteria:
- Professionalism: Customers frequently commend the professionalism and courteous nature of the installation team.
- Quality of Service: The superior quality of both the solar systems and the installation process is frequently emphasized.
- Customer Support: Many evaluations highlight the exceptional customer service, with staff remaining responsive and helpful throughout the process.
Negative Criteria:
- Project Delays: Some consumers had delays in project completion, which caused inconvenience.
- Initial Miscalculations: There were cases where original energy output projections were not met, causing considerable discontent.
consumeraffairs.com
No reviews
bbb.org
No reviews
trustpilot.com
No reviews
indeed.com
No reviews
angi.com
Positive Aspects:
- Professionalism: Many customers praised the company’s professionalism and the quality of their solar panel installations. They appreciated the knowledgeable staff and the thorough explanations provided during the consultation process.
- Efficiency: Several reviews highlighted the efficiency of the installation process, noting that projects were completed on time and within budget.
- Customer Service: Positive feedback often mentioned the responsive and helpful customer service, with staff being readily available to address any concerns or questions.
Negative Aspects:
- Communication Issues: Some customers reported issues with communication, including delays in responses and difficulty in getting updates on their projects.
- Post-Installation Support: A few reviews mentioned dissatisfaction with post-installation support, citing problems with follow-up services and maintenance.
- Cost Concerns: There were occasional complaints about the cost, with some customers feeling that the pricing was higher than expected for the services provided.
birdeye.com
No reviews
Google Reviews
Positive Aspects:
- Professionalism: Many customers commend the company for its professional approach and the expertise of its staff. The installation teams are often described as courteous and efficient.
- Quality of Work: Numerous reviews highlight the high quality of the solar panel installations, with customers noting that the systems work as promised and have significantly reduced their energy bills.
- Customer Service: Positive feedback frequently mentions the helpful and responsive customer service, with staff being praised for their willingness to answer questions and provide detailed explanations.
Negative Aspects:
- Communication Delays: Some customers have reported delays in communication, particularly during the post-installation phase. This includes slow responses to inquiries and updates on project status.
- Cost Issues: A few reviews express concerns about the cost, with some customers feeling that the pricing was higher than anticipated.
- Post-Installation Support: There are occasional complaints about the lack of follow-up support and maintenance services after the installation is completed.
Summarizing:
Do we recommend Sweetwater Energy Services services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Sweetwater Energy Services is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Sweetwater Energy Services stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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