Technicians for Sustainability Overview
Expert Score: 4.9/5
Founded in: 2003
Service Areas: AZ
Certifications & Licences: NABCEP, SEIA
Technicians for Sustainability, established in 2003, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Technicians for Sustainability’s Offerings
Customer Experience: With an average rating of 4.9, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Energy Systems Installation, Battery Storage Systems, Solar Hot Water Heating, Financing Options, Education and Consultation.
Online Presence and Engagement: Their website attracts 7268 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, SEIA, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Technicians for Sustainability for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Technicians for Sustainability Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 18 | 5.0 |
| solarreviews.com | 78 | 4.8 |
| yelp.com | 29 | 4.4 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 4.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 31 | 4.9 |
| birdeye.com | 404 | 4.9 |
| Google reviews | 316 | 4.9 |
| Expert Score | 4.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Technicians for Sustainability Reviews
| Company Website | tfssolar.com |
| Year Founded | 2003 |
| Areas Served | AZ |
| Services Offered | Solar Energy Systems Installation, Battery Storage Systems, Solar Hot Water Heating, Financing Options, Education and Consultation. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options |
|
| Battery Installations |
|
| Certifications | NABCEP, SEIA |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 10-year – Workmanship warranty. |
Technicians for Sustainability Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 7,670 | 0 | 289 | 0.0 | 10.13% | 89.87% | – | – | – | – |
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Technicians for Sustainability Social Media
What do Customers Say about the Technicians for Sustainability?
Positive Reviews:
- Customers praised TFS for their excellent work and professionalism. They appreciated the team’s knowledge and friendliness.
- One reviewer mentioned that TFS answered all their detailed questions with ease. They were also impressed with the quality of the installation.
- Another reviewer commended TFS for their efficient work and minimal disruption to their daily routine.
Negative Review:
- A customer expressed dissatisfaction with the company’s responsiveness. They mentioned that their calls and emails were not returned, which led them to seek services elsewhere.
Positive Reviews:
- Professionalism of the TFS team.
- Efficiency in the installation process.
- Excellent communication throughout the project.
- Sales process was smooth and as quoted.
- Quality of installation was high.
- After-sales support was commendable.
- Flexibility and understanding during the pandemic.
Negative Reviews:
- Installation time took longer than promised.
- Damage to the spa cover during installation.
- Poor follow-up on issues.
Positive Reviews:
- Customers appreciate the professionalism and efficiency of TFS.
- They commend the company’s communication, scheduling, and the quality of installation.
- One customer mentioned that their system produced more electricity than promised by TFS, and it should pay for itself in a little over 4 years.
Negative Reviews:
- One customer complained about the installation taking longer than the promised 3-4 days, extending to 2.3 weeks.
- They also reported damage to their spa cover due to tools or equipment being placed on top of it.
- The same customer felt that the follow-up was poor, particularly regarding the explanation of the SunPower website and the provision of tax information.
Positive Reviews:
- Employees have praised the company culture and work environment.
- They appreciate the care the office takes of its employees.
- One former employee, an Electrical Field Technician, stated that TFS is a great place to work.
- A former Solar PV Installer commended TFS’s workmanship and accountability, calling it the best contractor experience they’ve ever had.
Negative Reviews:
- Some employees have mentioned that the work can be physically demanding.
- The long workdays and heat were cited as cons by a former Solar PV Installer.
- A former PV Installer mentioned that the work was long and hard.
Positive Reviews:
- Customers have praised TFS for their professionalism and the quality of their work.
- One customer mentioned that their system produced more electricity than promised by TFS.
- Another customer commended TFS’s workmanship and accountability, calling it the best contractor experience they’ve ever had.
Negative Reviews:
- One customer complained about the installation taking longer than expected.
- They also reported damage to their property due to tools or equipment being placed on top of it.
- The same customer felt that the follow-up was poor, particularly regarding the explanation of the SunPower website and the provision of tax information.
Positive Reviews:
- TFS provided excellent customer service throughout the solar installation process. Their team was knowledgeable, professional, and efficient.
- The solar panels installed by TFS have significantly reduced our energy bills. We’re very satisfied with their work.
- TFS technicians were friendly and explained everything clearly. The installation was seamless.
Negative Reviews:
- Communication with TFS was lacking. We had to follow up multiple times to get updates on our project.
- The installation crew left some debris behind after completing the job.
- TFS pricing was higher than other solar companies in the area.
Positive Reviews:
- Customers have praised Technicians for Sustainability for their excellent work and professionalism. They found the team to be friendly, knowledgeable, and responsive. The company was commended for making the process understandable and answering all questions.
- The solar installation experience was described as terrific. The team was responsive and on-time, never leaving customers guessing. Special praise was given to Willy and his crew for efficiently completing a complex job without any interference in the customers’ daily routine.
- Many customers expressed high satisfaction with how TFS walked them through the process of getting solar installed for their homes. They appreciated the customized setup and the company’s ability to answer detailed technical questions with ease.
Negative Reviews:
- One customer was disappointed with the longer-than-promised timeframe for the work to be done. They also reported damage to their spa cover due to tools or equipment being placed on top of it. They found the follow-up explanation of the SunPower website to be poor and had to request information about tax info and how the system works.
- Another customer reported multiple unsuccessful attempts to get a quote. They claimed that their calls were not returned and they did not receive any emails. They tried to speak to someone else but were not allowed to do so by the person who answered the phone, leading them to decide to take their business elsewhere.
Summarizing:
Do we recommend Technicians for Sustainability services?
Expert Choice
Technicians for Sustainability is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 states. With a foundation dating back to 2003 and a commitment to not using subcontractors, Technicians for Sustainability offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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