Helios Solar LLC review

Solar energy engineering, procurement, and construction (EPC) company Helios Solar LLC. The business specializes in developing any size solar energy plant. For its customers, Helios Solar offers engineering, design, financial modeling, project management, and construction services.

Helios Solar LLC overview

Solar energy engineering, procurement, and construction (EPC) company Helios Solar LLC. The business specializes in developing any size solar energy plant. For its customers, Helios Solar offers engineering, design, financial modeling, project management, and construction services.

What Helios Solar LLC has to say about itself

Helios Solar is a market leader in renewable energy, providing distinctive and all-encompassing solutions that are intended to help you fully use our plentiful natural energy sources. Our team of passionate professionals puts in countless hours to create and provide superior solar solutions that are built to maximize energy savings, reduce environmental impact, and enhance performance. We provide market-leading solutions tailored to your unique requirements for renewable energy, from small-scale solar projects to large-scale solar applications for homes, businesses, and industries.

Helios Solar LLC Review

Year Started2009
Company Websitehelios-solar.com
Service AreasMI
Service TypesInstallation, Solar Repair & Maintenance
Types PanelsMonocrystalline, polycrystalline, bifacial, and thin-film.
Backup BatteryLithium-ion, lead-acid, and flow-battery systems.

Helios Solar LLC website review

Helios Power's Offical Website helios-power.com has a lot of information. The website provides in-depth details about the business, its offerings, and how to get in touch with the staff. It also features announcements about sales, events, and job openings. The website looks great and is very simple to use. As a whole, helios-power.com may be relied upon. It offers the most recent details on the business, its offerings, and other pertinent data. Every single one of your financial transactions will be secured and safe on our site. The website has a privacy policy in place that is meant to safeguard the user's information.

Helios Solar LLC price policy

PackagesSolar Power System: Prices range from $9,000 to $25,000, Battery Backup System: Prices range from $2,800 to $16,000, Solar Panels: Prices range from $2,800 to $9,300, LED Lighting System: Prices range from $608 to $7,400, Solar Tracker System: Prices range from $2,500 to $13,500, Solar Charge Controller: Prices range from $200 to $950, Solar Inverter: Prices range from $370 to $10,000, Solar Mounting System: Prices range from $60 to $3,500, Solar Installation Kit: Prices range from $820 to $3,800, Solar Monitoring System: Prices range from $50 to $600
Payment optionsCredit cards, PayPal, cheque, and bank transfer
Payment discountsDiscounts on large orders – 5-10%, Referral discounts – 10%, Bulk discount - 5%, Repeat customer discounts – 10%, Military Discount – 10%, Senior citizen discounts – 5-10%

Helios Solar LLC online reputation

Customers of Helios Solar seem to be content with the services they have gotten overall. Many customers praise the quick response times, outstanding customer service, and easy installation. Numerous clients have also mentioned that they have decreased their monthly energy costs. On the other side, a few customers complained of a lack of contact from the business, while others noted that they had trouble getting their installation authorized by their local municipality. Despite this, most clients said working with Helios Solar was a fantastic experience.
"I walked up to the counter and asked the kind woman working there about the Helios solar panels. When I asked her about the system, she said the best source of information would be the design team. I believed her, so I paid a hundred bucks to ask my questions to the design team. The horror story starts here. When I first got my design, I emailed the design team four times. None of the Helios design team ever responded to me. Imagine how difficult it would be to contact a representative later in the project if it's hard to do so now. I should have read the feedback before starting the design process. On that basis, Helios is not something I would recommend." - Benjamin T.
"I decided to purchase a 9.6 kW system. I placed my purchase online and it was processed quickly and easily. Unfortunately, that's where the good times ended. I ran into some questions. I made about 6 attempts to get a Helios representative to contact me through my account. Kelly managed to leave me one voice message without giving me an extension. She promised to call back and let me know about her free time. That never happened. The help I needed arrived a few days later. He had no answers to my questions and referred me to a notice that said installation was not possible. No explanation was given. He was also stunned at the lack of a scheduled site assessment. After waiting 24 hours, I decided to cancel the transaction. Because of my negative experience with the pre-installation and purchase process, I would not recommend Helios. I expect the same after installation." - Gabriel U.
"The worst possible thing. After two months, they still haven't submitted the necessary paperwork to my utility provider to activate the system. My roof has now begun leaking around where the panels were put. After contacting Helios, I was informed to sign a site visit agreement and that a representative will get in touch with me within 2 days to arrange for repairs. Nobody has attempted to get in touch with me. My project's supposed adviser, is a total dud. I've tried to reach him more than thirty times, but have been unsuccessful; neither my calls nor my emails have been responded. I'm in the midst of interviewing potential legal counsel." - Christian B.
"Getting on their agenda takes a long time. At long last, someone has arrived to inspect the installation. Finally, they vanished. We were able to have solar panels installed after months of phone conversations. They drilled many holes in the roof without hitting any rafters, thus we had a huge leak the day after installation. Then, it was a huge hassle to arrange for repairs. We have no idea whether the leaks were properly fixed, and we may discover dry rot in the future. The worst customer service we've ever had from a business. The Helios Solar route is the one to choose if you want to be constantly stressed out." - Nathan M.
"After buying a home equipped with solar panels and a power purchase agreement (PPA), I was automatically enrolled in a contract. To my dismay, I have not been saving nearly enough. Since Helios Solar is still paying us the same amount per month as the prior owner, I requested whether our consumption might be reevaluated. Nothing Helios Solar does is helpful. I inquired about a buyout and was given a figure that was comparable to what I would pay over the next decade if I just left the solar panels installed and continued making payments of more than $300 monthly. Helios Solar is not the way to go. They're useless! As far as I can tell, they're not interested in lending a hand. Terrible service to customers. They make no effort to assist you. I’m really just trying to avoid more discussion." - Jackson E.
"We had never done any solar-related study before, and we felt completely lost in the sea of available data. Although all the firms we contacted for estimates turned out to be competent, Helios particularly stood out due to the personal, knowledgeable service we received. They listened carefully to our concerns, provided all the information we requested, and made solid suggestions based on their knowledge and experience. We're thrilled with our system, and their support team has been helpful every time we've had a query since installation. Having a reliable business on your side is reassuring when embarking on a massive undertaking like this. If possible, we'd give it six stars." - Matthew E.
"Helios was the company we originally installed with. They handled everything themselves, and it succeeded. They kept watching and fixing it up after they put it in. When they saw anything, they'd give us a call to let us know. Helios would keep us apprised of developments, and then arrange a convenient time to visit and handle everything without our involvement. Helios was engaged in every step of the construction process for our new house. The greatest possible array was put in place. We need more space, desperately. Unfortunately, Consumers Energy did not provide us access when it was time to turn on the system. They said we couldn't utilize the full capacity of the system. I drive a Bolt EV, and we anticipated using the whole solar array and more. Helios was all over it. They were in charge of all interactions with Customers. They completed the task with courtesy and efficiency. This has been the best experience of my life." - David G.
"After checking out many businesses through the BBB, we decided to get in touch with Helios Solar. We looked for a firm with a strong reputation and at least ten years of experience serving the Michigan area. We spoke with three different businesses. By a long shot, Helios Solar was the best. From our initial contact with them, we were impressed by their professionalism and expertise throughout the whole process of having solar panels installed on our home's roof. They provided us with an abundance of information that was both helpful and informative. We had no trouble getting answers to our queries from either of them, and they coordinated with Consumers Energy to have us hooked up to the power grid in record time. To anybody thinking about getting solar panels put, I give my enthusiastic recommendation of Helios Solar. This has been an amazing opportunity." - Andrew R.
"Despite a brief delay caused by the pandemic, Helios Solar was able to install our sixteen rooftop panels in less than a day, and they were ready to go by about June 2, 2021. Since then, there have been zero issues. We obtained a much cheaper quote, but this one was still fair. With our wifi, we can check up on the output data from our 6 kilowatt Enphase panels and microinverters at any time. Joseph provided us with a comprehensive overview of the planned project and was very helpful in the planning stages. If you're looking for a solar panel installation company, Helios Solar is your best bet." - James F.
"Helios Solar installed solar panels in two of my homes. Both installations were done expertly and according to the original estimate. Throughout the projects, I had the pleasure of working closely with people who were patient with my many inquiries. They replaced the faulty inverter in my first assignment promptly and at minimal cost. If the need or opportunity arises, I will use their services again, and I have no qualms about recommending them to others. The 9 kW array consisted of 24 solar panels mounted on the roof." - Ryan I.

Helios Solar LLC Social media

This solar power organization seems credible based on their Facebook page. It seems like it was produced by professionals and includes pictures of their nice set up. There are hundreds of people who like and follow the page, and they engage with it often. In order to better illustrate the company's solar energy solutions, most blogs have included eye-catching photos and videos. It also helps clients by linking to relevant resources online. Numerous blogs and periodicals have covered the page, adding to its authority. New concepts and wares are added to the site on a continual basis. They are very responsive to their followers' inquiries and comments, maintaining an open line of communication with them. In general, this Facebook page gives a good impression of the firm and its operations.
Helios Solar's LinkedIn profile, a solar energy company with little information and a small number of followers. The page is managed by the corporation and has a minimal design, providing simply a glimpse of recent updates and some basic contact information. Due to low subscriber numbers and little information, gauging their reliability is challenging. Little is known about their solar power producing facilities, despite the company's assertion that it is engaged in this field. This makes it difficult to evaluate the reliability and trustworthiness of the business. There isn't enough data presented on the site to determine the company's trustworthiness.
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Helios Solar LLC average reviews

SourceVotesAvg. Score
solartribune.comNo reviewsNo reviews
yelp.comNo reviewsNo reviews
Google reviews545


Helios Solar LLC Pros & Cons

  • Eco-friendly
  • Reliability
  • Technical expertise
  • High Cost
  • Limited Availability
  • Technical Limitations

Helios Solar LLC Final Conclusions

Helios Solar LLC is a company that puts in solar power. They are experts at installing solar panels, and they have a wide range of goods for homes and businesses. There are a lot of good reviews from happy customers, and they usually keep high scores.

Helios Solar LLC locations

Main Address248 W. Michigan Ave Kalamazoo, MI 49007
Phone Number2693435560

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Andriy Ryzhyy
Andriy Ryzhyy

Andriy is a content creator and product manager with experience in digital marketing automation and renewable energy sources. Holding a Master’s degree in Linguistics, he worked as a research assistant at the University of Ottawa, focusing on applying the Optimality Theory framework to information retrieval.

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